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Servers Australia Reviews 

264
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Have been a colocation customer for a few years. Recently went over our bandwidth allocation significantly due to a backup resync. This was megaport peered data. Charged $2400+GST with no rec... See more

Rated 5 out of 5 stars

Simply the best for local dedicated server hosting. Australian major city DC placements + their team is incredible, highly responsive, and have always explained and solved any issues in a timely fash... See more

Company replied

Rated 5 out of 5 stars

Servers Australia is a pleasure to deal with. It's rare to find Australia-based support these days, and what a difference it makes. I also like not having to deal with both tech support and sales w... See more

Company replied

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 125037443

  1. Cloud Computing Service
  2. also in
  3. Business to Business Service
  4. Web Hosting Company

About Servers Australia

Written by the company

Servers Australia is a leading provider of Australian-based cloud and infrastructure solutions, supporting thousands of businesses with high-performance cloud hosting, 24/7 local support, and a national network of top-tier data centres.

We help businesses stay online, scale quickly, and grow confidently – with solutions built for reliability, flexibility and control. Whether it’s cloud hosting, bare metal, colocation or custom hybrid environments, our infrastructure is engineered to meet the demands of modern business.

We work closely with MSPs, SaaS providers, ecommerce platforms and enterprise IT teams across Australia. We partner with industry leaders – including VMware, Equinix, Veeam, Netapp, Fortinet, Acronis, HPE, AMD – to deliver industry-leading solutions.

At Servers Australia we take a customer-first approach – everything we build, support and deliver is driven by a genuine commitment to helping our customers succeed, no matter where they are on their digital transformation journey.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.4

All reviews

(264)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support with Blue screen repairs

When my server was experiencing Blue Screens, the support team straight up advised that there may be extra charges due to the fact it was an out of scope issue, and they explained it in really great detail and pointed me to the fine print so I could have a better understanding.

Once I agreed to the potential extra charges, they did their analysis and found that the hard drive and memory were showing signs of failure, they have asked me if i backed up my data and confirmed before they replaced my server.

The team have been extremely helpful and i am really happy to be a customer for Servers Australia.

9 April 2023
Rated 5 out of 5 stars

The support from Servers Australia…amazing

The support from Servers Australia never dissapoints no matter the time of the day (or night) I may reachout.
Their response is always prompt, professional and quickly answer and attend to any questions I may ask.
I could not be happier having them as a integral part of my team and service I offer.

22 March 2023
Rated 5 out of 5 stars

Absolutely the best service

Absolutely the best service. I love Servers Australia for when I have a problem I can 100% rely on them to sort it out.

I've used other hosts before, but we've been with SA for about 6 years now, servicing pretty much all our clients.

17 February 2023
Rated 4 out of 5 stars

servers australia do try their best but sometimes thats not good enough when yo rely on your servers literally 24/7.

Servers Australia while was good i'm not to sure what happend in the past 12 months or so but their service has really declined and very expensive and when in need of help which does arrive eventually, your left with very broken and unhappy customers on my side while waiting for help. SO i have had to cancel the servers and buy all my own expensive hardware to host on premise. As I am a network engineer but did like using servers australia, without a management plan or extra back up plan, the servers sold can be very very expensive. Unfortunately, just having a server hosted remotely is not all its cracked up to be, especially if you need responsive 100% up time without delay. Like I said, nothing wrong with Servers Australia but they have to improve service reliability and customer service. I can appreciate being charged for support but when the servers are costly anyway, the management plans price you out of the situation and thus costing you downtime. Be very careful when signing up and make sure you know what exactly you are getting your self into. The management plan is quite expensive for a few times a month that maybe needed? or your charged an hourly rate which could cost be hundreds to fix. In my case the more and more problems the server got, the more and more spent on support, only for it to eventually play up again from time to time anyway. Since hosting my own servers on premise in my office, i have no problems at all. Best of luck to servers australia. :)

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Glad to have this in Australia

I've used a lot of cloud servers and similar providers, some international and some Australian. Servers Australia competes so well on price, but the service and offerings are the best I've seen from an Aus company.

29 January 2023
Unprompted review
Servers Australia logo

Reply from Servers Australia

Thanks Chris, I am so glad you love what we do! - Cheers, Jared

Rated 5 out of 5 stars

Flawless hosting

Flawless hosting. We had a server with these guys for over a year, absolutely no issues whatsoever. Zero downtime.

Highly recommended.

1 January 2023
Unprompted review
Servers Australia logo

Reply from Servers Australia

Thank you!

Rated 5 out of 5 stars

Servers Australia Highly Recommended

Servers Australia would have to be the most Professional and prompt service I have ever had from a company.
The staff are very easy to deal with and really know their stuff.
I have dealt with them for several years now and will continue to highly recommend them any chance I get.

9 January 2023

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