Just perfect service. Purchased a Boldr Venture field watch from SW. The product is great, the service flawles: quick, reliable (I was ordering from within EU), the watch was very well protected by so... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can't be more happy than this! I've just received my new OceanX Sharkmaster. The shipping has been super fast, the quality of the packaging was not only solid and sturdy, but clearly delivered wit... See more
Company replied
Other stores should learn from SeriousWatches how to ensure customer satisfaction and make him purchase again in the future. I've never seen a purchase so safe and tastefully packaged, with lightning-... See more
Company replied
Serious Watches and in particular Mark are amazing. They are quick reply, friendly and offer great value for money. I wouldn’t hesitate to recommend them to anyone considering a watch purchase. They d... See more
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Company details
Written by the company
We love watches! Based in the Netherlands. Serving the world. Authorised dealer of: BOLDR, Edox, Formex, Maurice Lacroix, NTH, OceanX, Orient, Raymond Weil, Seiko, Sinn, Zelos and more.
Contact info
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Fast friendly service thanks to Wies
Fast friendly service thanks to Wies. Delivery was prompt. Watches arrived in great condition. Packed very well in strong boxes. Thanks again.
25 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! I am happy to hear I was able to be of assistance, I hope the watches will be much enjoyed!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Super happy with my new watch
Super happy with my new watch. I got it at a great price, my watch showed up in 6 days, well packaged and with a nice note.
I will deal with Serious Watches again.
22 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great buying experience
Great buying experience. I am buying for the second time and I all was great!
22 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We really appreciate you choosing SeriousWatches once again!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great company!
Amazing experience through the whole process!
Ordered a bracelet for my Seiko SKX013 and it fits perfect :)
23 June 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your kind review! We are very happy to hear your new Islander bracelet is a perfect fit!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great online watch shop!
Fast shipping and authorized dealer for Islander Watches. Very nice watch!
16 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new Islander watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Quick delivery
Quick delivery, package well wrapped up so no chance of it being damaged in transit. Also got a free stroopwafel. Will buy from them again.
12 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
True to the description
True to the description. They are watch lovers and selling real branded watches.
12 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Easy ordering process and quick delivery
Easy ordering process, quick delivery to Germany. Great experience. Thank you.
12 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
They are beyond!
12 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great service
11 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope your wife will love wearing her gorgeous new watch!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
You contributed to my addiction
You had the watch I've been searching and wanting, and at a great price. Buying was easy, shipping arrived 2 days sooner. I'll be back for more.
11 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Speed of delivery
Speed of delivery, and packaging.
You better add a SW bag and some wrapping paper, people will appreciate and advertise you.
11 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
We will take your feedback regarding our packaging to heart. If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Serious Watches is Seriously Good!
I had never ordered many things online certainly not a nice watch and I was super hesitant to do it. The staff at Serious Watches were kind, courteous, and respectful. They responded in a timely manner and with the utmost care to ALL of my inquiries. The watch arrived safe and sound. Nicely wrapped and ready to be gifted to my son for his graduation. I am so impressed and grateful to have had such a positive experience. Gold stars to "Mark"and "Weiss" who made sure everything went smoothly.
9 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! I am very happy to hear your lovely gift arrived sagely and that we were able to help you during the purchasing process. We hope your son will love his watch!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great service and excellent packaging
I ordered a bracelet for my SARB017 and everything went smoothly. The bracelet was exactly what I expected, shipping was fast, and the packaging was outstanding. It's clear that SeriousWatches pays attention to the details. Very satisfied with the purchase and the overall customer experience. Highly recommended.
5 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch bracelet will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
It's a great islander strap.
It's a great islander strap.
Looks great on my Islander Hudson Harpoon watch (ISL-305)
26 May 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch bracelet will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
The speed of delivery and ease of use…
The speed of delivery and ease of use of the website.
4 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Fantastic company
Super fast delivery, a great company to deal with, extremely helpful staff, have purchased several watches over the years from serious watches, and will continue to do so
3 June 2026
Reply from SeriousWatches
Thank you so much for your kind review and your continued support! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Perfect
Great selection. Superb, friendly, and fast customer service. Quick delivery. Highly recommended and would gladly order again.
3 June 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your wonderful new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
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