sensoryeducation.co.uk 

Lovely, bright, safe toys for the little ones, full of moving pieces to watch, but not extract. Thoroughly recommend! Well made, well packaged, delivered as promised.

Everything went smoothly. The product was well priced and delivery was quick

Toys came quickly and as described

Fast delivery, quality, cute fiddle toys.

Didn’t receive all of my order. Was told that it would be investigated, heard nothing back from them. Had to chase for a response to be told the items were out of stock at the point of dispatch and a refund was already being processed. Fast forward 6 weeks and still no refund. Not a great company to buy from and looking at the reviews it’s not just me that has experienced this. Should have checked here first and saved my time and money.

Avoid this company. They will take your money and you may even receive some goods, but you likely won't receive them all and you will never be able to communicate with a human (only automated email responses repeating the same information). They will trick you into waiting for periods of time to sacrifice your statutory rights and then issue you with an online voucher rather than give you back the money for products you didn't receive. I would have to spend more money on postage and would risk having more items not delivered. No thanks.

I'm very happy with the items purchased and with the fast, safe delivery.

The company kept me update with my order at all times. I received my order promptly. I will use you again. Thank you!

Communication wasn't good - I emailed with concerns about the order and no one replied until after the order arrived. Evri as a courier are terrible - please don't use them as it causes stress for customers. Evri kept changing the day/time of my delivery, which was very frustrating.

Delivered on time but maybe a quicker way would be good as daughter couldn't wait to have them. Products are very good & all loved by my 8yr old.

Just what I was looking for

Item arrived defective two months ago. Not had any response to multiple requests for a response. Company can’t even tell me if the item is safe for my child to use. Wouldn’t use again.

Edited to add in response - I have already sent all evidence and receipts through to your help centre weeks ago via your preferred system.

I really dislike leaving negative reviews, but on this occasion I feel I have no other choice. I placed an order with Sensory Education on 22/5/26. A few days later they removed the money from my account. I received an email from them 6 days later announcing my items had been dispatched. It is now 2/8/26 & still have not received these items. I have contacted the company on so many occasions, via email, phone & customer care. Sadly everything is automated so are not able to speak to anyone. Initially, they promised a response to my emails within 2-3 working days, this does not happen. They have for a while now totally stopped responding to any communication. I work with children who require sensory support, not only have Sensory Education let me down, they have also let these children down. I still live in hope that Sensory Education might resolve this issue for me.

Really easy to order, received order in days super quick delivery updated through out process would definitely order from here again!

Love the quality of this outdoor game, such great value too, my family will love it!

This Trustpilot profile is listed under Sensory Toys, although the business involved in my experience trades as Sensory Education. Publicly available Companies House records can be checked by anyone wishing to understand the companies and directorships connected with the business.

My experience was similar to a number of others described online. I placed an order but did not receive it when expected. I contacted the company several times using different contact methods but did not receive a meaningful response, so I raised a chargeback through my bank.
Only after the chargeback had been initiated did the company respond to say the item had been resent. By then, it was too late, as the item had not arrived by the date promised or by the date it was needed.

Since then, I have received repeated payment demands and threats of County Court action, with the company asserting that I had no right to raise a chargeback and that I had breached the contract. The correspondence has come from multiple email addresses, while some attempts to reply have also resulted in delivery errors.

A basic online search returns consumer forum discussions and news articles concerning this business, associated trading names and its director. Anyone considering placing an order may wish to carry out their own research before deciding.

It is also worth noting that Trustpilot currently displays a warning on this profile stating:
“This company has been flagging reviews on their profile in a biased way. This could include reporting only negative reviews to us.”

The company’s own website also displays a high review score and more than 22,000 reviews using star imagery that may look similar to Trustpilots independent review platform. However, the review section links back to the company’s own website rather than Trustpilot, and I could only see positive ratings, no negative or neutral at all.

Given my personal experience and the other publicly available, I would advise prospective customers to review all available information and make their own informed decision, I would never use again. One of the worst companies and people I have ever had to deal with.

Good price, product just as described and no problems with delivery. My son also loves the item I bought for his sensory needs (vibrating body massager).

My granddaughter is 5 and interested in science so I was looking for real science experiments that were age appropriate and sensory toys had the perfect choice
I ordered a volcano experiment for her birthday which arrived on time.i will use Sensory toys again.