Sendean Cameras Reviews 

426
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting their cameras and lenses are often returned in a condition as good as new, or even better. People frequently highlight the professional, friendly, and knowledgeable staff who provide clear communication throughout the repair process, appreciating the efficiency and speed of the repairs. Consumers generally find the pricing fair and a good value, with many noting that even for costly repairs, the quality of work and restored functionality justify the investment. Their expertise in handling complex issues, including sourcing parts for older models, consistently impresses customers.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with repairs that made... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Quality

People report positive experiences with quality, highlighting the craftsmanship and technical skills that... See more

Price

Reviewers highlight positive aspects of price, with many finding the costs fair and reasonable for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

426 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(426)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional Camera Repairs

I Had given up on having my Canon EOS Camera and Kodak CX 4300 repaired as Canon and Kodak do not support the modelsanymore, and Sendean Cameras were recommended. The job to repair was professionally carried out and both cameras are now in good working order. Not sure about the repair costs

2 July 2024
Rated 5 out of 5 stars

Quality Service

I have used Sendean for several camera repairs and have always been happy with the quality and cost of the repair and reliability of the service. This repair proved to be no exception. There is good communication throughout the process. I like being able to get a low cost repair estimate before deciding whether to proceed. I have used the camera for several months and an confident the repair as solved the fault. issue has been

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Quick, efficient but maybe a little pricey

After finding Sendean online, I took my camera to their premises for a repair, The staff were courteous and efficient and seem to know their stuff. They took my camera in and sent me a quote for a repair a couple of days later. The repair cost was a little more than I expected, but I needed the repair. The repair was done quicker than the lead in time given, and i was abler to pick it up immediately.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Beware the pricing

I've had my Hasselblad 500cm since the mid 90s and know it like the back of my hand.
Its had a couple of services and had been suffering from a sticky shutter, so I took it to Sendean’s and left it with them for an estimate.

They emailed to tell me that the camera needed a repair and that a repair and service would cost £509!
The repair only would cost £420!
I declined their offer.

When I went to pick up my camera, I found that the shutter no longer fired. When I asked them why the camera was no longer functional, they spun me a story about a broken spring needing to be replaced and it being a common problem with these cameras.
I told them that I understand the workings of my camera and there is nothing wrong with the spring.
I suspect that the camera had been tampered with so that it looked like it needed the repair.

They attempted to negotiate a feeble deal with me, however, I simply took my camera to Classic V, who gave it a full service (no replacement springs needed) for £240.
My Hasselblad runs like new again.
Save yourself the time and money. You don’t need to use Sendean Cameras.

If you've had a similar experience with this company, let people know.

1 April 2024
Unprompted review
Sendean Cameras logo

Reply from Sendean Cameras

We’re glad to hear that you managed to get your Hasselblad up and running, they really are amazing cameras! There seems to be some confusion or misunderstanding over the quote. We quoted £250+VAT to repair and service the camera (excluding replacement parts).
We’re happy to see people staying loyal to film formats, we hope this dying art stays around for many more years. Let us know if there’s anything else you need help or advise with.

Rated 5 out of 5 stars

Seandean Cameras - excellent service.

My camera was faulty and Sendean Cameras was able to repair it whlist other competitors refused it due to lack of parts and technical support.
Everything was clear during repairing process with excellent communication through.
I can recomend Sendean Cameras to anyone who is looking perfect service for broken camera and excellent customer service.
Many Thanks to Sendean Cameras team.

4 June 2024
Rated 5 out of 5 stars

Excellent service

I thought my camera was not repairable. Sendean, provided me with a quote swiftly and repaired my camera in time for me to take it on holiday, which I thought would never happen. Great service, super efficient and friendly. Couldn't recommend them more.

17 May 2024
Rated 5 out of 5 stars

Great service overall

My Rollei had been sitting in a corner for such a long time, I was reassured when the Sendean team took the time to explain their process and how they carry out the work but more surprisingly their follow up comms and flexibility when it came to getting all the service and repair done. They were amazing

17 May 2024
Rated 5 out of 5 stars

Satisfaction on repair work

You were suggested by another camera shop as a good repairer so I came to you from south east London. Your friendly staff on the counter accepted my camera to make an estimate. When received, I accepted and I was not disappointed when the work was completed. The camera was like new so very satisfied with the work.

4 June 2024
Rated 5 out of 5 stars

Legends

Dropped my grandfathers Ziess Carl Jena binos, broke them. I looked everywhere for someone who could fix them. The head of Zeiss repairs said there was no chance - too old, no parts. Sendean Cameras did no dramas, binos in better nick than before. Thank you!

4 June 2024
Rated 4 out of 5 stars

Thorough, professional and friendly service

A very thorough, professional and friendly service. I greatly valued the ability to send in the camera and have it returned to me by post, and all my queries about how this would work and the feasibility of a repair were answered. The repair did take a while, about a month in total, though for the most part I'm happy to put this down to a very through job of assessment of the problem and the subsequent repair. From notification of completed repairs to despatch took the longest time, and the only area that wasn't great. Everything else I couldn't fault.
The repair cost was at the upper end of what I had been quoted elsewhere, but again for the thorough job it was worth the extra money.
Will happily trust with my camera again.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great communication throughout from my 1st phone contact through to return of my repaired Canon lens which was no longer supported by Canon repair centres. Repair was completed quickly and the lens is as good as new.

23 April 2024

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