Sell my iPhone Reviews 

1,379
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The whole process of selling my phone went smoothly without any hitches even though they were very busy it did not stop them issuing my money (which was the stated valuation) on time. The communicatio... See more

Rated 5 out of 5 stars

Couldn't be easier to sell your phone - get a price, sent it free and they pay you - same day. No bargaining or regrading (of course, that depends on the condition). Have had dealings with some shady... See more

Rated 1 out of 5 stars

Absolute con! I had the exact same experience as many of the reviews on here. Sent 2 phones... First was iPhone X in good condition, offered £120. Offered £45 because a replacement batt... See more

Rated 5 out of 5 stars

Great service. Process was quick and easy - chose to package the item and send with my own Special Delivery purchase however I forgot to include my order number. Quick phone call and the guy was super... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Recycling and Unlocking Service
  4. Cell Phone Unlocking Service
  5. Mobile Phone Repair Shop

Written by the company

How much is your iPhone worth? Get the best price for recycling your iPhone with sell my iphone


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,379)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Big markdowns if there's damage.

I'd originally left an angry 1* review. I sent what I thought was a perfect phone, they found damage. I have photos that show no damage, they think that the photos would not show damage from the angle / lighting.

I asked them to send the phone back, which they did promptly, and they were unfailingly polite. The damage is invisible except in certain lights. I tried to recreate my original photos, and the damage was screamingly obvious in every one. Except, I realised the lighting was different, and without the key light the scratch was almost, but not quite, invisible. So, regrettably, I think they might be right that my photos prove little.

So. While I'm pretty sure the phone wasn't scratched, I'm not certain. And, honestly, my interactions with the company haven't smelt dodgy. Much as I think the phone wasn't damaged when I sent it, the interactions seem genuine.

I'm not exactly happy, and it was a huge markdown given the damage, but that's probably my problem. Frustrating, but it would be unfair not to modify my review.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Great phone recycling.

Easy process from start to finish with no issues what so ever selling A Samsung S21!! Very good communication paid full price quoted and money virtually in bank instantly would highly recommend sellmyiphone for gadget recycling. 🙂

9 January 2023
Rated 1 out of 5 stars

Very disappointed to be robbed and…

Very disappointed to be robbed and ripped off by this company by talking rubbish saying their were scratches on the screen which does not affect the performance and lowering their offer by over £60.00. I am amazed at this given the device has always been in a protective case so couldn't actually be scratched and it was even sent in in the protective case to prevent any scratching???????? So a minor cosmetic scratch folks costs you £60.00 oh and don't select PayPal for payment as apparently you get charged fees to do so. This company is clearly having your eyes out!!!! If I knew where to go to lodge a complaint then I would be doing so!! Very unhappy!

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised! Recommend!

Pleasantly surprised!! I feel like all these ‘sell your phone’ companies promise a price then knock you down.
Placed my order Saturday.
Received my pack Wednesday and returned same day.
Received in their warehouse today and already paid! At the price quoted.

Will 100% use again. Thanks!

6 January 2023
Rated 3 out of 5 stars

Delay in processing

Appreciate the fact that your price was higher than the others
But I got issues with the delivery because of refusal to accept mails/orders at your location which delayed the process

2 January 2023
Rated 1 out of 5 stars

DO NOT USE THEM!!

DO NOT USE THEM
I sent my phone to them on the 6th Dec in pristine condition and in the original box and packaging. I had always used a case so it was as good as new and had no issues. They originally offered me £75 but then offered me £5 as there is a 'screen burn'. I called to enquire (they share a phone line with another co. BTW) They said the burn is caused by being on an app too long and cant be seen with the naked eye. I asked them to send back my phone and it arrived (a month after i sent it to them) without the original box or packaging I sent it in and now it has deep dents and scratches all over the case from trying to open the phone. I called them and they refused to admit they damage any phone and offered nothing to try and resolve it.

4 January 2023
Unprompted review

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