Seelbach's Reviews 119

Would give zero if this was an option. I ordered a set of vodka back in FEBRUARY 2026. Website said shipment would be 4-6 weeks from purchase. They of course send an email saying they over sold their quantities and my shipment would be delayed. Emailed them on April 20th and was told shipment will be delayed longer but no timeframe or anything given. Was supposed to be a gift for the end of April. Who would have thought ordering something on Feb for April would not be enough time. And as of May 4th, no update from anyone. Absolutely horrible experience!!

This crew at Seelbachs are the best!! I have made a few requests to them over the years and they NEVER fail to make it happen for me and the Channel!!

I have been ordering from Seelbach's for a while now. They have so many different whiskeys to choose from. These are whiskeys that are not available just anywhere. I love the options. Every time I have reached out, they have responded quickly. This is the place to order your whiskey. If you have been thinking of pulling the trigger on a special bottle, let Seelbach's be the one to bring it home. I promise you won't be disappointed.

We had a small issue when ordering Jim Gaffigan’s latest whiskey - their customer service was immediate and spot on. Thank you!

The shipping with UPS is awful!! Then customer service could care less. Let them return it and then charge you for the attempt. Never will I purchase from them. Buyer beware.

There have been a few occasions where I’ve needed to reach out to Seelbach’s support team, and I’ve always been impressed with their promptness and, above all, their patience with me as I ask multiple questions. They really are second-to-none in my book.

I have been ordering with Seelbach's for over five years. They have the absolute best selection, shipping and customer service. I will order from no other source and highly recommend them to anyone.

Last night I placed an order with Seelbach that I had in my cart and to my surprise I noticed that it was not the right item I had in my cart. The order was placed so I reached out to Seelbach’s support team and they got back to me within a few hours and this morning (Sunday) I received an email informing that my order is corrected and in route. Truly amazed by their prompt response.

Had requested a price adjustment and within 10 mins, a refund was given to make the purchase the same as advertised. Definitely recommend the customer service received.

I've been ordering from Seelbach's for a couple of years now and not only is their selection and prices competitive to other websites and local stores but their customer service is top quality.

One example, I received a new bottle in the mail and the cork broke and fell in to the bottle, not a huge deal, but I reported it to the seelbach's team and they replaced it with a new bottle!! I don't no of any other company in this industry that would straight up replace an $80 bottle.

Handled it like pros. Customer for life.

Seelbachs isn't just incredible spirits it is great customer service a great shopping experience and a great destination added to a day out and about. Bourbon picks are always great at a great price.

It took a bit to get my order but Blake was phenomenal! He answered my emails quickly and resolved the issue. I’m excited to try all of the whiskey I ordered and am excited to try more 🍻

They have wonderful customer service. I will definitely order from them again.

Had a delivery issue with UPS. Seelbach's customer support responded immediately and rerouted the delivery to my local UPS Store for pickup. Appreciate the quick response, especially around the holiday.

Met friendly folks at the warehouse to pickup an online order. In fact, as I was the first to pickup agave spirits order - 1 being a tasty 5 Sentidos Sierra Negra de Cuero, Alex gifted me a couple of Seelbach tasting glasses. Cool!

I had a heck of a time getting my complete order to show up, but Jayro was there every step of the way to make sure I was taken care of. Really appreciate the top notch support, even when shipping companies weren’t helpful.

5 Star service & convenience! Alex is the man and delivers fast, friendly, and helpful service!

Very friendly and helpful pickup, great selection, Alex was a super friendly dude. Certainly earned my loyalty

Always great selection and service from Seelbach’s!