Season Green Reviews 

17
TrustScore 3.5 out of 5

3.4

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Company details

  1. Kitchen Supply Store
  2. Countertop Store
  3. Knife Store
  4. Living Room Furniture Store

Information provided by various external sources

Season Green offers exceptional products for you and your home that are beautifully designed and sustainably produced.


Contact info

3.4

Average

TrustScore 3.5 out of 5

17 reviews

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1-star

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3.4

All reviews

(17)

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Rated 1 out of 5 stars

Avoid this shop

If you do not want to be disappointed do not buy from this shop. I have purchased an expensive pair of poultry shears which were supposed to be a Christmas present. When I ordered them the website was saying they are in stock and it took my payment with no problems. Prompt order confirmation came via email. Everything was great. A week later, still no shipment confirmation...so I have emailed them to ask when they are going to ship them just to be told that they are actually out of stock. How did their website allow me to order them and pay for them when they didnt have them is a mystery. Clearly their inventory system does not work. They asked me if I want to wait until they are back in stock or if I want a refund. I just wonder what would have happened if I didnt contact them. I presume they would have just kept the money without fulfilling my order. Seems rather dodgy to me.

16 December 2021
Unprompted review
Season Green logo

Reply from Season Green

So sorry to hear of your disappointment Golo. Like the rest of the world during what's going on at the moment, we are suffering supply issues with some items, as manufacturers are taking longer than usual. We should have kept you better informed however - apologies. Rest assured, there is nothing 'dodgy' about us - we would simply have sent your order when it arrived. All the best, Jason

Rated 5 out of 5 stars

Great service

Ordered Scanpan Classic Roasting Pan early afternoon, it was delivered in 24hours! Amazing service.
Love the pan, my niece in Scotland has the same one, excellent value from Season Green, much cheaper than from other websites. Highly recommend both pan and Season Green.

4 June 2021
Unprompted review
Season Green logo

Reply from Season Green

Thanks so much for leaving such a positive review Helen! Many of our staff use that roaster - so wonderful to cook with. We wish you many years of happy roasting!

Rated 5 out of 5 stars

I ordered a dinner service and was…

I ordered a dinner service and was e-mailed to say they had no stock but might be getting more the next day. They didn’t get it but still decided to take the payment. I have emailed back and forth and no problem getting money back but it’s still showing as in stock online!
EDIT
Spoken to Jason .. all good, everyone has a little glitch.
Great communication from company and will re order when goods in.

9 June 2020
Unprompted review
Season Green logo

Reply from Season Green

Hi Denise. So sorry to hear about your disappointment. I chased Denby a few days ago about the late delivery (many of our suppliers are suffering delays at the moment) as we usually have these in stock, they were packing our order, and it will indeed be with us any day. But the fault here is entirely ours. We should have been quicker off the mark to update the stock status whilst out of stock (it is updated now of course). Usually this is not an issue - when our stores are open (they re-open on Monday), we'll have them in stock in at least one store, and we have the staff to update systems faster. During the whole shutdown thing, we have been slower off the mark than usual at times (until Monday, we are operating without 85% of our usual staff), and it's so sad to see it has led to a disappointing experience on this occasion. We shall take the terrible review on the chin, as your disappointment is perfectly understandable! Sincere apologies, Jason - Managing Director

Rated 4 out of 5 stars

My order was not delivered.

My order was never delivered, but related to cv-19, and supplier issues, it all got resolved in the end.
Greg

17 April 2020
Unprompted review
Season Green logo

Reply from Season Green

Hi Greg. So sorry about the delay with your dough scraper - the supplier has closed due to the virus, so this has caused a shortage of that particular product - the world has gone baking mad! The not replying to your emails thing - my first email from you was at midnight last night, and I responded at 7am this morning, but I can appreciate your frustration. I will suggest an alternative via email now, and if it is not acceptable will of course refund immediately. All the best, Jason

Rated 5 out of 5 stars

Highly Recommended

I can't rate Season Green highly enough. The service was fantastic, delivery was quick and the communication was great - including some very helpful hints about the wonderful spun iron wok I purchased. All in all it was well above and beyond the usual customer service received elsewhere. I will definitely be shopping here again. Many thanks Jason!

16 April 2020
Unprompted review
Season Green logo

Reply from Season Green

Thanks for the wonderful feedback Jan! I am sure you'll get as much joy from your Netherton wok as I have mine - 'tis the gift that keeps giving! Jason

Rated 5 out of 5 stars

Great experience purchasing from Season Green

Great experience purchasing from Season Green. Constant communication from Jason, Easy Delivery and great Lodge product.

2 April 2020
Unprompted review
Season Green logo

Reply from Season Green

So glad you have a great experience with us Sean. Thanks so much for taking the time to write a review!

Rated 2 out of 5 stars

Bad experience

Really bad experience using season green. Which is a shame because the prices are really competitive.

9 January 2020
Unprompted review
Season Green logo

Reply from Season Green

Hi Chris. I see we had to refund you because we were out of stock of an item at Christmas. Things come and go very quickly over that period - usually not a problem as we can often get another within 24 hours, but on this occasion we were caught short as the supplier was out too. Whilst luckily this is rare, I can well appreciate how disappointing this was on this occasion. My sincere apologies. Thanks very much for taking the time to leave feedback. All the best, Jason - Managing Director

Rated 5 out of 5 stars

Excellent Service

We’ve purchased a few items from Season Green including some 24 water bottles.
In this latest order one of the bottles had a manufacturing fault and the service we received from Season Green was brilliant. They communicated straight away and offered to replace immediately.
I cannot recommend them more. Good service is everthing!

31 December 2019
Unprompted review
Season Green logo

Reply from Season Green

Thank you so much for taking the time to write such a great review Tom! So pleased you're happy with the service we offer - makes it all worthwhile!

Rated 5 out of 5 stars

Fantastic product and fast delivery

Fantastic product and fast delivery. Would definitely recommend and already looking to make the next purchase.

25 November 2019
Unprompted review
Season Green logo

Reply from Season Green

Thanks for your lovely comments Mal!

Rated 5 out of 5 stars

Great service

Fast delivery and product came as expected! Thank-you very much

13 November 2019
Unprompted review
Season Green logo

Reply from Season Green

You're most welcome Joanna - thanks for shopping with us!

Rated 5 out of 5 stars

Excellent experience

Great shop with a wide selection of 24 bottles, which is the best stainless steel sweat free bottle. The shop offers an amazing shop experience, fast replies from the staff and affordable fast shipping in all Europe.
Highly recommended.

Olivier

4 November 2019
Unprompted review
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Reply from Season Green

Grazie for such wonderful comments Olivier!

Rated 5 out of 5 stars

I'm glad to have found Season Green as…

I'm glad to have found Season Green as one of the few online shops selling 24 Bottles in the UK. My 24 Bottles Climate Bottle arrived timely. Season Green, you are doing a great job – looking forward to find more sustainable treasuries in your shop in the future.

31 October 2019
Unprompted review
Season Green logo

Reply from Season Green

Thanks so much for taking the time to write so positively Annika. It's a pleasure having you as a customer.

Rated 5 out of 5 stars

Very good service

Very good service, quick delivery.

31 October 2019
Unprompted review
Season Green logo

Reply from Season Green

Thanks for taking the time to comment Kasandra - much appreciated.

Rated 5 out of 5 stars

Really good shopping experience

Really good shopping experience on Season Green. Clima 24 are the best designed reusable water bottles in my fussy opinion and there is an unbelievable selection on this website. Service was personal and delivery quick. Would definitely shop here again.

24 October 2019
Unprompted review
Season Green logo

Reply from Season Green

So glad you enjoyed shopping with is Clare, and thanks for the positive comments - it means a lot. From one fussy person to another (and fellow 24 Bottles user), Jason

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