Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... See more
Company replied
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Review summary
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Reviews shaping this summary
Banjo shelf supports and mounts. Items were well described, delivered within the advised timeframe at at a reasonable cost. Pricing was very good and product quality turned out to be excellent.... See more
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Ordered hinges for renovation of old teak marine table. Was able order exact match. Diagram with exact dimensions made selection of options much easier than on other websites. Delivered promptly and... See more
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yes SdS is a GOOD company to purchase from but i had to get help with my order Ok as the smaller PHEONIX surface book shelf was to small p-I had to get in touch with the customer service to get hel... See more
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Company details
- Hardware Accessories Store
- Door Shop
- Hardware Store
- Home Improvement Store
- Kitchen Furniture Store
- Locks Supplier
Written by the company
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Written by the company
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Contact info
20 Weir Road, Wimbledon, London, United Kingdom
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from SDS London Ltd
Hi Kim,
Thank you for your 5-star review!
We are happy to hear you are happy with your product so far and are confident in our wide range of quality products. We hope it looks even better installed!
We hope to assist you soon and thank you for your positive feedback.
Kind regards,
Laura Enright
The plinth clips were bought as a replacement…
The plinth clips were bought as a replacement for the clips supplied by the kitchen manufacturer and were better and stronger than the original clips. Also at a keen pricel
30 April 2026
Reply from SDS London Ltd
Hi Sidney,
Thank you so much for your lovely review!
We are happy to hear you’ve had such a great experience with our product, as we pride ourselves on our wide range of quality products and competitive prices.
We appreciate your support and we look forward to helping you again soon.
Kind regards,
Laura Enright
Great website and quick delivery
Great website. Easy to order and swift delivery. Delighted.
15 May 2026
Reply from SDS London Ltd
Hi Stuart,
Thank you so much for taking the time to leave us a review.
We are so happy that we have been able to provide you with a smooth service from beginning to end.
Should you require anything further from me, please do not hesitate to get back in contact.
Kind regards,
Daniel Llewellyn
We had our Water Tank drained & Cleaned Out
We had our Water Tank drained, thoroughly scrubbed clean, disinfected and re-filled.
The Two SDS contractors: Ales & Matt were thoroughly Professional and Diligent and a credit to SDS.
Should the need arise we would have no problems about using SDS again.
Recommended!
9 May 2026
Reply from SDS London Ltd
Hi,
Thank you for the review.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Simon,
Thank you for your feedback!
We’re really pleased to hear you were happy with the value, quick delivery, and quality of the cable hole linings. We appreciate you taking the time to leave a review and hope to assist you again soon.
Kind regards,
Samantha Thatcher
I have use sds many times over the…
I have use sds many times over the years , and found them to be the place to go , especially when James served he was always very good knowledgeable and helpful , although i have moved out of London now , I ordered on line a letter plate cover in brass and it arrived so well packed even though it was a relatively in expensive item , this goes to show how good the service is at sds , thanks all top marks and thank you
29 March 2026
Reply from SDS London Ltd
Paul,
Thank you so much for your continued support over the years, your feedback truly means a lot to us.
We’re especially pleased to hear your kind comments about James. His knowledge and helpful approach are a real asset to the team, and we’ll be sure to pass your message on to him.
It’s also great to know your recent online order arrived safely and well packed. No matter the size or value of the item, we always want every order to receive the same level of care and attention.
Thank you again for the top marks and your loyalty to SDS London.
Kind regards,
Samantha Thatcher
Lovely product and very fast service
7 May 2026
Reply from SDS London Ltd
Hi,
Thank you for your lovely feedback!
We’re delighted to hear you’re pleased with the product and our fast service. We really appreciate you taking the time to leave a review and hope to help you again in the future.
Kind regards,
Samantha Thatcher
Great service
6 May 2026
Reply from SDS London Ltd
Hi,
Thank you for your feedback!
We’re really pleased to hear you received great service. We appreciate your support and hope to assist you again soon.
Kind regards,
Samantha Thatcher
Great web site easy to navigate
Great web site easy to navigate. Quality products
Good communication with up-dates on delivery
19 April 2026
Reply from SDS London Ltd
Kevin,
Thank you for your fantastic feedback!
We’re delighted to hear you found our website easy to navigate and were pleased with the quality of the products and delivery updates. Providing a smooth experience from ordering through to delivery is something we work hard on, so your comments are greatly appreciated.
Kind regards,
Samantha Thatcher
Recieved goods very quickly so service was fantastic .
Recieved goods very quickly so service was very good . For so.eone who isn't very good with computers searching for what I needed was straight forward . Thank you again .
8 April 2026
Reply from SDS London Ltd
John,
Thank you for your lovely feedback!
We’re really pleased to hear your goods arrived quickly and that you found our website straightforward to use. We always aim to make the ordering process as simple and easy as possible for everyone, so it’s great to know this helped.
Thank you again for choosing SDS London.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Andrew,
Thank you for your review!
We’re delighted to hear you had an amazing experience with us. We pride ourselves with the services we provide.
We look forward to you shopping with us again.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Paul,
Thank you for your review!
We’re really pleased to hear your items arrived the next day and that you found our service efficient. We appreciate your support and hope to assist you again soon.
Kind regards,
Samantha Thatcher
Top quality goods and a very fast…
Top quality goods and a very fast deliver.
I will be using you again.
16 April 2026
Reply from SDS London Ltd
Hi,
Thank you for your fantastic feedback!
We’re delighted to hear you were pleased with both the quality of the goods and the fast delivery. It’s great to know you’ll be using us again. We really appreciate your support and look forward to helping with your next order.
Kind regards,
Samantha Thatcher
yes SdS is a GOOD company to purchase…
yes SdS is a GOOD company to purchase from
but i had to get help with my order Ok as the smaller PHEONIX surface book shelf was to small p-I had to get in touch with the customer service to get help (after the customer service
informed me by sending an updated web site for the longer PHEONIX surface mounted rail
i was then being able to purchase correct length =OK now every thing is perfect Good 1000%
27 April 2026
Reply from SDS London Ltd
Terence,
Thank you for your detailed feedback!
We’re really pleased to hear that, with the help of our customer service team, you were able to find the correct product and get everything sorted in the end. It’s great to know everything is now perfect.
We always aim to support our customers in finding the right product, so your comments mean a lot. We truly appreciate your patience and your kind words — “1000%” is fantastic to hear!
We hope to assist you again on your next project.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Patricia,
Thank you for your feedback!
We’re really pleased to hear your order arrived on time and that you found our service efficient. We truly appreciate you taking the time to leave a review and hope to assist you again soon.
Kind regards,
Samantha Thatcher
Selling a great product but by day four…
Selling a great product but by day four product hadn’t arrived so I emailed to ask when it would be arriving to be told the 7th of May so very little communication from the company which is disappointing
So to send this trust pilot review before I get the produce is a little frustrating
26 April 2026
Reply from SDS London Ltd
Matthew,
Thank you for your review.
You’re absolutely right to expect delivery within the 7 day timeframe stated on our website.
As your order was placed on 26th April, it should be arriving in line with that estimate, with delivery due on 7th May.
We’re sorry if this wasn’t clearly communicated earlier, we understand how important it is to have accurate updates, and we appreciate your patience while your order is on its way.
If you’d like a more precise delivery update or tracking details, please feel free to get in touch with our team and we’ll be happy to help.
Kind regards,
Samantha Thatcher
Speedy delivery
21 April 2026
Reply from SDS London Ltd
Yasu,
hank you for your feedback!
We’re really pleased to hear your order arrived quickly, getting products out efficiently is something we take great pride in. We appreciate you choosing SDS London and hope to assist you again soon.
Kind regards,
Samantha Thatcher
Just had Luke & Vic sorting out some…
Just had Luke & Vic sorting out some door adjustments - perfect, quick easy and pleasant … I would highly recommend.
1 May 2026
Unprompted review
Reply from SDS London Ltd
Hi,
Thank you for your review.
Kind regards,
Samantha Thatcher
Placed an order 26th February
Placed an order 26th February, was told a delivery date of 2nd of April!
Nothing delivered no comms it’s now 30th April!
26 February 2026
Reply from SDS London Ltd
Miles,
As you are now aware, there was an issue with the courier and the delivery of the parcel. However, a replacement order has now been raised and will be despatched.
Apologies for the inconvenience this may have caused.
Kind regards,
Samantha Thatcher
The Escutcheons were competitively…
The Escutcheons were competitively priced being delivered as informed, quickly and on time. They are just what l needed to finish the door off, exactly as described, thank you.
23 April 2026
Reply from SDS London Ltd
Rodney,
Thank you for your kind feedback. We’re pleased to hear the escutcheons arrived promptly and met your expectations.
It’s great to know they were the perfect finishing touch for your door. The front of your house must be stunning!
Kind regards,
Max Onken
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