Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Banjo shelf supports and mounts. Items were well described, delivered within the advised timeframe at at a reasonable cost. Pricing was very good and product quality turned out to be excellent.... See more
Company replied
Ordered hinges for renovation of old teak marine table. Was able order exact match. Diagram with exact dimensions made selection of options much easier than on other websites. Delivered promptly and... See more
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After an hour of online searching I reached SDS; save yourself time and disappointment and go to them first. They had the almost perfect product- a quick email and they came back with a perfect prod... See more
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Company details
- Hardware Accessories Store
- Door Shop
- Hardware Store
- Home Improvement Store
- Kitchen Furniture Store
- Locks Supplier
Written by the company
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Written by the company
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Contact info
20 Weir Road, Wimbledon, London, United Kingdom
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Really helpful and always come through…
Really helpful and always come through for us. Thanks guys
3 June 2026
Unprompted review
Reply from SDS London Ltd
Hi Serena,
Thank you for your fantastic feedback!
We’re delighted to hear that you’ve found our team helpful and reliable. Providing great service and being there when our customers need us is what we strive for every day.
Thank you for your continued support and kind words, we really appreciate it and look forward to helping you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi there,
We are so happy to hear your order arrived on time and that you found our service efficient. We appreciate you taking the time to leave a review and hope to assist you again soon!
King regards,
Laura Enright
Reply from SDS London Ltd
John,
Thank you for your feedback!
We’re delighted to hear you’re happy with the quality of the product and that the delivery time met your expectations. Knowing you’re very happy with your purchase is exactly what we like to hear.
Thank you for choosing SDS London, and we hope to assist you again soon.
Kind regards,
Samantha Thatcher
I have never had a bad experience with…
I have never had a bad experience with SDS. Great service.
27 May 2026
Reply from SDS London Ltd
Hi,
Thank you for your wonderful feedback!
We're delighted to hear that you've consistently had positive experiences with SDS London. Providing great service every time is what we strive for, so your comments mean a great deal to us.
Thank you for your continued support, and we look forward to assisting you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Julian,
Thank you for your kind feedback.
We are delighted to hear about your experience you had with us. Great prices and quick delivery is the service that we strive for and our aim to achieve.
We look forward to you shopping with us again.
Kind regards,
Lauren Cliffe
I've still not recieved my order
26 May 2026
Reply from SDS London Ltd
Hi Andy,
Apologies for the delay on this order.
These have now come into stock and will be despatched today.
Kind regards,
Samantha Thatcher
Very happy with product and prompt…
Very happy with product and prompt delivery, thank you.
24 May 2026
Reply from SDS London Ltd
Colin,
Thank you for your kind feedback!
We’re delighted to hear you’re very happy with the product and the prompt delivery. Providing quality products and efficient service is what we strive for, so it’s great to know we met your expectations.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Rachael,
We’re delighted to hear your order arrived quickly and that you found our service efficient. We appreciate you taking the time to leave a review and hope to assist you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Angus,
Thank you for your 5 star review it is greatly appreciated!
I am pleased to know you were happy with the service and your communication with us was helpful.
We pride ourselves on our customer service, so we were happy to hear this.
We look forward to serving you again in the future!
Kind regards,
Pierce Fay
Great Customer Service
Max was very friendly and helpful and displayed great customer service.
29 May 2026
Unprompted review
Reply from SDS London Ltd
Adam,
Thank you for your wonderful feedback!
We’re delighted to hear that Max provided such friendly and helpful service. Delivering excellent customer service is something we pride ourselves on, and Max will be thrilled to hear your kind comments.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
Samantha Thatcher
There were problems at every stage of…
There were problems at every stage of the process - couldn't complete the order online. Doing it over the phone was laborious and ultimately info was inaccurate and my instructions weren't followed. When I called to follow up the person I had dealt with gave me incorrect info - so I had to keep insisting she speak to a colleague who finally told me the correct thing.
10 May 2026
Reply from SDS London Ltd
Hi Ruth,
I have just tried contacting you to discuss this issue. Unfortunately, I have been unable to get through.
I can see that an order was done as part delivery and part collection as requested. However, I am happy to discuss through with you, please contact me on 020 7228 1185 when you can.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi,
Thank you for taking the time to leave us a review. We’re very pleased to hear that everything went smoothly and that you’re happy with the product.
Providing excellent quality service is always our goal, so your feedback is greatly appreciated. Thank you again for your support, and we look forward to serving you again in the future.
Kind regards,
Max Onken
Reply from SDS London Ltd
Thank you for your review, Mike.
We're pleased to hear that the item was well packed, but we're sorry that you were disappointed with the delivery time.
Having checked your order, it was placed at 5:31pm on 21st May and dispatched the following day, 22nd May. The delivery method selected at checkout was Royal Mail Tracked (2–3 days), and the parcel was delivered on 26th May.
While we dispatched your order promptly, we appreciate that delivery expectations can vary and we're sorry that the service did not meet yours on this occasion. Thank you for your feedback, as it helps us review both our delivery options and the information we provide to customers.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Lynn,
Thank you for your wonderful feedback!
We’re delighted to hear the product was exactly what you were looking for and that you were pleased with both its quality and appearance. It’s also great to know it arrived on time.
Kind regards,
Samantha Thatcher
Part arrived on time and fitted fine.
Part ordered on line ok and it arrived bang on schedule with Royal Mail. Part fitted without issues so can't fault anything
19 May 2026
Reply from SDS London Ltd
Hi Gary,
Thank you for your 5 star review it is greatly appreciated!
I am thrilled to hear that the delivery arrived on time and that the product was suitable for your needs.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay.
Happy buyer........
Banjo shelf supports and mounts.
Items were well described, delivered within the advised timeframe at at a reasonable cost.
Pricing was very good and product quality turned out to be excellent.
Company offers plenty of product choice and payment options such as Amazon, which speeds up the ordering process.
Overall I'm very satisfied, would use SDS London again and readily recommend them to others.
18 May 2026
Reply from SDS London Ltd
Hi there,
Thank you for your fantastic review!
We strive to provide impeccable service every time, so we are delighted to hear you had such an efficient experience with product information and delivery. We are also happy to hear our prices and product quality remain competitive and that you appreciated our range of options.
We really appreciate your support and look forward to welcoming you back again soon.
Thank you for choosing SDS London.
Kind regards,
Laura Enright
good service and product
6 May 2026
Reply from SDS London Ltd
Hi Gary,
Thank you for taking the time to leave us a review.
We are so pleased that we have been able to provide you with a good service and product - we aim to provide the highest quality service possible.
Kind regards,
Daniel Llewellyn
Easy selection of the product specifications.
Easy selection of the required product dimensions and specifications.
5 May 2026
Reply from SDS London Ltd
Hi Tim,
Thank you for your 5-star review!
We are pleased to hear that we were able to provide you with an efficient experience and the necessary information. We always aim to create a smooth and reliable service.
We appreciate your support and hope to help you again soon!
Kind regards,
Laura Enright
Reply from SDS London Ltd
Hi Kim,
Thank you for your 5-star review!
We are happy to hear you are happy with your product so far and are confident in our wide range of quality products. We hope it looks even better installed!
We hope to assist you soon and thank you for your positive feedback.
Kind regards,
Laura Enright
The plinth clips were bought as a replacement…
The plinth clips were bought as a replacement for the clips supplied by the kitchen manufacturer and were better and stronger than the original clips. Also at a keen pricel
30 April 2026
Reply from SDS London Ltd
Hi Sidney,
Thank you so much for your lovely review!
We are happy to hear you’ve had such a great experience with our product, as we pride ourselves on our wide range of quality products and competitive prices.
We appreciate your support and we look forward to helping you again soon.
Kind regards,
Laura Enright
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