So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... See more
Company replied
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB
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So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... See more
Company replied
Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... See more
Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... See more
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... See more
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Written by the company

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, United Kingdom
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Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning.
The 2 delivery men were very respectful of our home and swiftly had our new sofas put together ready for use .
Very polite and phoned me when it was close to being delivered.
Would definitely purchase from you again.
Kind regards Steve brice.
Overall very accommodating supportive caring. No pressure in purchasing delivery men were fantastic
So happy with our sofa. Looks great, very comfortable and a lovely colour. Service in the shop was excellent and the sofa was excellent value for money. Very happy!
Really impressed with the whole experience of dealing with Poltron sofas.
Lovely sales people, lovely delivery drivers and the sofa is wonderful. Excellent quality, well made and Mrs Keene is over the moon with her purchase. Thank you.
Our 2 sofas arrived (albeit a little later in the day than promised ) and were carefully brought into the house and put together properly and carefully.
The 2 lads who delivered and constructed them were brilliant......very polite and respectful of the furniture.
Very pleased indeed with the whole process from ordering to delivery.
Delivery guys were great and very helpful and tidy.
Staff in general was great.
Very efficient, arrived in time stated, installed quickly, very satisfied with delivery drivers
Angela greeted us as we walked in to inform us about the store but then left us to browse at our leisure. She only approached us if we had a question and was very helpful.
The delivery went very smoothly and the drivers were very mindful of the furniture and the property.
From show room staff to delivery staff all were professional and courteous throughout . Delivery was on time and we kept informed all the way.
Good, friendly delivery team who were careful not to damage any door frames etc.
From purchase to delivery everything was great.
Staff in store were helpful and knowledgeable.
On delivery day I was kept informed of timing, arrived exactly as stated. Delivery crew were friendly and efficient.
I am delighted with my sofa
Helpful polite and professional
Extremely lovely lady and nothing too much trouble
Excellent service by Staff members. Have given 4 out of 5 as I’ve been unable to sign on to check delivery date

Reply from poltronesofà - Worthing
Ordered at the shop and then waited until sofas were made, delivered on the correct day by two very helpful van drivers
Ok firtsly let me say the sofa is lovely and comfortable.
The delivery chaps could not turn in the hallway to place it in the lounge.
So they placed it in the kitchen, all was fine
The paint damage on the stair hanrail I am happy to repaint - no problem.
happy days.
When i spoke to your chap on the phone most polite and apologetic no need.
He also told me - no problem you can take the arm off but will need an upholsterer to do it.
Now it gets interesting.
I suggest
you put a zip in the base cloth to access the bag of feet. great idea.
Why not just put a zip in that allows after undoing the three bolts (marked with an orange paint pen, to allow the easy-off of the wing/arm. Exchange the nuts for wing nuts as you did for the front cover plate and there it is simple no cost to you instruction paper included done.
I am a practical man, took me one hour to achieve.
Now sitting on it in my lounge.
Kindly Neil.England.
PS I am 78 and did all inc moving it myself:)
.

Reply from poltronesofà - Worthing
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