poltronesofà - Warrington Reviews 

1,732
TrustScore 4.5 out of 5

4.6

Unit 6B, unction 9 Retail Park, WA2 8TW Warrington, GB


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Rated 4 out of 5 stars

The staff are very friendly. Having been in sales you are given targets and you have to approach people. It was on our second visit that we had only just put our foot through the door when we were... See more

Rated 5 out of 5 stars

Staff friendly Dale and his other male colleague, knowledgeable, patient, and not pushy. Very helpful for finding the perfect combination for our rooms

Rated 5 out of 5 stars

From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to fin... See more

Rated 5 out of 5 stars

Furniture looks well made and choice of materials is exceptional.Salesperson Carla and manager Phil were a delight to deal with and made our visit a pleasure.


Company details

  1. Furniture Store

About poltronesofà - Warrington

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 6B, unction 9 Retail Park, WA2 8TW, Warrington, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,732)

17,797 reviews in the last 12 months

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Rated 5 out of 5 stars

Warrington Store

Visited the Warrington store today and was welcomed by Carla. It was lovely to walk around in a relaxed environment. I viewed to sofas at my own pace and after deciding on one (the Orton) I wasn't rushed or given the hard sell. I chose the fabric and mulled it over a while, even had a couple of coffees and took full advantage of having a child free afternoon!!

Carla was so helpful with demonstrations of how the sofa could change form slightly to a daybed and nothing was too much trouble!

I must have spent well over an hour in the store, I felt so at ease and relaxed. I came out satisfied that I'd purchased a quality sofa which was right for myself and my family.

Thank you so much to Carla and the store manager too.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish.

From first seeing the sofa I wanted in store to delivery the whole experience has been really good. The delivery side of SCS has been exceptional. Was kept up to date until it arrived at my front door. Great job, well done😁

5 June 2025
Unprompted review
Rated 5 out of 5 stars

we saw the sofa's that we loved …

we saw the 2 sofa's that we loved as soon as we walked into the store Raymond who helped us was a lovely guy we really felt looked after his customer service was second to none thank you Raymond so much your customer service was brilliant Jennifer Johnson and son Adam 🌟🌟🌟🌟🌟

30 May 2025
Unprompted review
Rated 5 out of 5 stars

I met with Philippa who was super…

I met with Philippa who was super helpful and knowledgeable about all the SCS products. She was so patient as I viewed every sofa in the shop and also gave me time alone to peruse. I came away very happy with my purchase and very happy with the time I spent in the store. Totally enjoyable experience.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Philippa was exceptionally helpful and made our experience a painless one. Very happy with the service and look forward to receiving our sofa

2 June 2025
Unprompted review
Rated 5 out of 5 stars

5* experience

Dale was absolutely amazing! He was so knowledgeable on all of the products and fabrics and guided us with what sofas were best to suit our family and 2 cats whilst going for something we could afford. Dale was very patient as we are very indecisive people and he went the extra mile to help us through every step and explained everything thoroughly and answered any questions we had. Dale is such a friendly, approachable person and we definitely had a 5 star plus experience with him! :)

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Friendly team

Friendly team, good choice of sofas. Thank you Carla and team for helping us buy a lovely sofa!

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Carla and Captain Sensible were the…

Carla and Captain Sensible were the epitome of punk professionalism. They were kind, courteous and gave me food. Their product knowledge was excellent and they took the time to give us a first rate service. John (Captain S) needs to get his guitar off the wall and rock out more and Carla should have bacon butties on standby but otherwise both were faultless. I can't give a higher recommendation or more praise. Is Carla single? Asking for a friend...

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Peter was fantastic

Peter was fantastic, he was really helpful with the questions we had & answered them with all his knowledge, we had a lovely experience buying our first sofa!
Thank you Peter

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company outstanding staff.

Peter turned a stressful sofa buying experience in to a calm relaxed time.
From start to finish Peter was courteous, patient and very helpful.
Myself and my wife had our six year old daughter with us who has sensory needs and Peter was brilliant and very understanding with her.
After initially viewing several sofas in several of the local stores, we decided to buy from SCS, which was thanks to Peter.
Peter made the experience so much easier, he was very knowledgeable from start to finish and made us feel relaxed from start to finish.
Peter is a credit to SCS, if I could give more than 5 stars I would do.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Raymond at SCS

Collected our new power armchair today. John the store manager did an excellent job of booking it out for us. On arrival, Raymond did all of the paperwork, had the chair ready for us to collect and helped us load it into the car. Raymond double checked to see if we needed any further help. Excellent service from Raymond at SCS.

24 May 2025
Unprompted review

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