The furniture was delivered on time and it was excellent Nate and Liam were great guys and I would definitely order from scs again

Sofa is beautifully made and such great quality.
No problems re delivery , great communication, delivered on time, the delivery drivers were fab put sheets down to protect my carpets and were lovely . Thank you so much a great experience from buying to delivery ⭐️⭐️⭐️⭐️⭐️

We purchased a 3 piece and a 2 piece sofa - they arrived on 17th April.
Once they were unwrapped I notice they were two different shades of grey.
The delivery drivers told me to call the main number to report it, that the factory must have ran out of that colour fabric we ordered and added a new roll but was accidentally the wrong colour.
I called the number provided ( on hold for 2 hours before even speaking to anyone) sent the photos across to which we were told there was no difference and the lady on the phone couldn’t tell the difference it must be the lighting in the room.
She then proceeded to tell me that if the batch numbers are the same on the bottom of each sofa there was nothing they could do.
We pushed back and managed to speak to someone else which agreed there was a difference in colour.
7 weeks on we are still not further with getting the correct sofa colour delivered to us. Everyone we call we are on hold for 2+ hours to be told they are still waiting for the factory to accept fault!
Absolutely terrible customer service would not recommend to purchase from this company.
Nobody seems to care and the staff are unprofessional!!
DO NOT PURCHASE FROM HERE SPEND YOUR MONEY SOMEWHERE ELSE

Fast clean delivery only thing I will say when a customer gives another contact number for contact don't use the original one (I work nights so was disturbed by updates)

Friendly professional service. Items delivered on schedule, unpacked, assembled and checked without fuss. All packaging removed and disposed of.

I went to buy a sofa and the gentleman who was in the shop was very respectful and just let me look around his name is Glenn he was very helpful when I asked him a question I would recommend anyone to go to scs

We had a great experience in-store today. We found Tim very approachable, knowledgeable, helpful, and friendly. Tim was on hand with any questions we had whilst we were trying to find our new sofa. Once we decided on a sofa, he handed us over to Yvette, who was lovely and talked through all the necessary items we would need to complete our purchase. Overall we couldn't fault the service and can't wait for our new sofa to arrive. Huge thanks to Tim and Yvette for all there help and would highly recommend.

Great experience this morning at scs, we had a good idea of what we wanted, but with the guidance from Tim, he helped us make our decision without being pushy. It was relaxed, happy atmosphere.

Glenn was very helpful, with a non pushy approach. Gave us plenty of time and space to make an informed decision. Very good experience and we came away very happy and looking forward to getting our new sofas.

Tim ,store manager, Nottingham. Great banter and highly professional.listend to my needs. Sale made and I can recommend this store for superior service. Lets hope the product is as good as the experienced customer service.

Tim was very helpful and patient with my elderly mother , not pushy , very pleasant atmosphere x

Service excellent from start to finish!Love the sofas!

Served by the lovely Pam today, so friendly and super helpful. Looking forward to the delivery of our new suite.

Glenn, at the Nottingham store, was very accommodating, extremely helpful and knowledgeable. I even got a cup of tea. Wouldn’t hesitate to use ScS again.

We visited the lady bay store today in Nottingham and was served by Pam.

From start to finish her assistance was exceptional! She kindly greeted us as we entered the store and gave us all the information needs, she was very accommodating and made us a drink whilst we browsed the range of materials and colours as I myself am so indecisive.

After 3 days and 4 different furniture stores you made our experience so easy and relaxing with no pressure at all! You are a credit to your store Pam and have the patience of a saint! We can’t wait to receive our new sofa.

Was looked after by Glenn
Was really helpful.. and very informative..
Went out of his way to help us.
Thank you Glenn

Took my mum to look at new sofas the lady that showed us round was very friendly and helpful

I went with my son to purchase a sofa and Pam was the lady who helped us out. She was just wonderful. She was knowledgeable about the product, answering all our questions. There was no heavy sales pitch and we didn't feel under any pressure from her. She allowed us to ponder which gave us space to think. We went back the next day and completed the purchase. Thank you Pam.

Pam was incredibly helpful and accommodating. She ensured I got an excellent deal on a sofa and armchair.