poltronesofà - Abbotsinch Reviews 

3,195
TrustScore 4.5 out of 5

4.6

Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP Paisley, Renfrewshire,, GB


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Rated 5 out of 5 stars

When visiting the store we were greeted by Alison who was friendly and warm! She was so knowledgable about the item we wanted, very helpful and would recommend her to anyone! The store was beautiful,... See more

Rated 5 out of 5 stars

We spoke to two members of staff, Sonny and Allison. Both were lovely and extremely knowledgable about your products. Visiting your store was such an enjoyable experience. We had been looking at... See more

Rated 5 out of 5 stars

Shirley was fantastic! Asked us what we were looking for and helped us to find the perfect sofa. Spent time with us helping us to choose a colour for our living room. She made the experience very enjo... See more

Rated 4 out of 5 stars

Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Abbotsinch

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP, Paisley, Renfrewshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,195)

17,550 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery guys went above and beyond…

The delivery guys went above and beyond to get my sofa into my living room as it had already been returned to warehouse as 1st delivery team said it wouldn't fit without even trying so 10/10 to 2nd team I was caused a week of unnecessary stress & anxiety so thanks again guys.

22 May 2026
Rated 5 out of 5 stars

WHAT A DISPLAY OF SUITES ALL WELL…

WHAT A DISPLAY OF SUITES ALL WELL PLACED OUT SO YOU CAN SEE EVERYTHING STAFF DONT JUMP ON YOU WHEN YOU WALK THROUGH THE DOOR WHICH I LOVE YOU CAN ENJOY YOUR VISIT, AND THE STAFF ARE FANTASTIC NOTHING IS A PROBLEM AND DAVID WAS FIRST CLASS, IT WAS A GREAT DAY OUT. THANK YOU.

30 May 2026
Rated 5 out of 5 stars

Great service l9vely people had a nice…

Great service l9vely people had a nice cuppa too david id a gd salesman and a lovely person too speak too as i have a small house and the measurements for my settee had too be roufhley a certain size he wnt out his way too help thanx once again ms jacqueline ormsby

28 May 2026
Rated 4 out of 5 stars

Assistant very helpful

Assistant very helpful. Good choice of recliners as well

27 May 2026
poltronesofà - Abbotsinch logo

Reply from poltronesofà - Abbotsinch

Ciao John,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us and found the team to be helpful on your visit to store.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards.
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Loveky new sofa

I entered the showroom knowing which sofa I wanted. My mum and I were greeted warmly and greeted in Italian by Shirley. Having an Italian father I was delighted by this. We were shown to the sofa and tested it for comfort and we were happy. We were shown a variety of covers/fabrics and made our choice. Ordering and paying was very straightforward and Shirley was so helpful.

21 May 2026
Rated 5 out of 5 stars

Brilliant service in South Shields

We had a great experience in South Shields store, Julie couldn’t do enough for us, lovely lady , very friendly & patient, as were rest of the staff . She helped us pick our perfect sofas that are due to be delivered . Definitely no complaints from us.

26 May 2026
Rated 5 out of 5 stars

Fantastico

We visited the store in paisley,at abbotsinch.we we're greeted by with a warm welcome from peter.he made us feel very relaxed,he was most helpful, explained all the options and answered any questions we had.A thoroughly pleasant man.

23 May 2026
Rated 5 out of 5 stars

Shopped at Paisley store

Shopped at Paisley store. Salesperson Sunny is appropriately named. He was very bright and sunny, knowledgeable about product we were looking for and materials, delivery time and extended warranty. He suggested fabric choices suitable for existing furniture we were matching new chair with and suggested viewing chosen fabric in different lights using in-store technology. It took us a while to decide on colour choice and it was important for me that he gave us time to decide and discuss it with, what it felt like, no pressure at all.

22 May 2026
Rated 5 out of 5 stars

Thank you Shirley

We were greeted by Shirley on entry to the shop she was very helpful and friendly and we were immediately put at ease. After finding the perfect sofa that suited our needs Shirley sorted everything out including delivery timescale what was included in the cost it was all so easy. Shirley was excellent and even injected some humour into the service which was well appreciated. No overbearing sales talk just fantastic service from a lovely lady who is a credit to the store.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I actually cant say enough

I actually cant say enough. Poltrone are really classing up the joint. It smelled Ah-mazing. The sofas look so much nicer in person than they do on scs website. The sales guy was just so helpful, giving us freebies. Pulling out fabric samples. Showing us round. Giving us space. Not gonna lie it was hard work trying to narrow down from all the choices. So many beautiful sofas and pretty much in any material you could possibly imagine. They double check everything, meticulous service from the Renfrew store

6 May 2026

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