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Scottsdale Golf Reviews 

13,622
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,505 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping times and competitive prices across a wide selection of golf equipment. Many people also appreciate the helpful assistance provided when managing product returns or ordering custom items. Shoppers frequently mention how smooth and straightforward the overall purchasing process feels from start to finish. Though some customers experienced frustrating delivery delays and missing parcels when ordering online. A few buyers noted that paid express shipping did not arrive on schedule, leaving items unattended and leading to lost packages. Other shoppers pointed out occasional communication gaps regarding warehouse stock levels during fulfillment.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting prompt shipping times and consistent... See more

Product

Clients share positive opinions on product quality, highlighting excellent craftsmanship and great value.... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery and prompt... See more

Price

Consumers find price to be a major positive aspect of their shopping experience, frequently highlighting... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website provides a straightforward purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more

Company replied

Rated 5 out of 5 stars

Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more

Company replied

Rated 5 out of 5 stars

Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more

Company replied

Rated 5 out of 5 stars

I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more

Company replied


Company details

  1. Golf shop
  2. Golf Club
  3. Men's Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Sportswear Store

About Scottsdale Golf

Written by the company

Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.

Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.

Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.

Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.

Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,622)

3,417 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you find Scottsdale Golf reliable all round. We really appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Excellent service

Excellent service

18 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you received excellent service. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Seemless

The whole process from beginning to end is
seemless. Sizing is always available to ensure proper size is purchased. Goods are delivered within 72 hours- perfect!

18 August 2026
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Reply from Scottsdale Golf

Thank you for your fantastic review! We’re delighted to hear you’ve found the whole process seamless, from sizing advice through to delivery. It’s great to know your orders are arriving quickly and as expected. We really appreciate your continued support!

Rated 3 out of 5 stars

I used your chat bot to ask for help

I used your chat bot to ask for assistance with sizing as the belt I was purchasing didn’t come in the usual waist sizes of 2” increments. My husband is a 36” waist I was encouraged to get a L/XL but it was huge! So I’ve had to return it and lose the postage costs even though I didn’t pay any to have it delivered!!

18 August 2026
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Reply from Scottsdale Golf

We’re sorry to hear that the sizing advice provided by our chatbot was incorrect and caused you to incur return postage costs. A member of our team will reach out to your regarding this straight away.

Rated 5 out of 5 stars

Perfect company to buy from

Perfect company to buy from. Good stock delivery times are great good customer service

11 August 2026
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Reply from Scottsdale Golf

Thank you for your fantastic review! We’re delighted you’re happy with our stock, delivery times and customer service. We really appreciate your support!

Rated 5 out of 5 stars

Great service

Great service

18 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you received great service from our team. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Very pleased arrived on time

Very pleased arrived on time

18 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you were pleased with your order and that it arrived on time. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

The purchase and transaction was…

The purchase and transaction was straightforward, and delivery on time.

18 August 2026
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Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear that your purchase was straightforward and that your order arrived on time. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

The fitting of my driver and putter was…

The fitting of my driver and putter was a really great experience.
Both the people and their knowledge proved to be extremely enjoyable and equally successful.
I have been to Warrington a number of times and never been disappointed with their service and advice

17 August 2026
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Reply from Scottsdale Golf

Thank you so much for your fantastic review! We’re delighted to hear that you had such a great experience with your driver and putter fittings, and that the team’s knowledge and advice made the process both enjoyable and successful.

Rated 5 out of 5 stars

Sam was very helpful with my custom…

Sam was very helpful with my custom fitting. The custom order was delayed. But Scottsdale were apologetic and kept the communication updates until the item was depatched.

10 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your fantastic review! We’re delighted to hear that Sam was so helpful with your custom fitting and that our team kept you updated throughout the delay with your order. We appreciate your patience and understanding, and we’ll be sure to pass your kind feedback on to Sam. We hope you enjoy your new club!

Rated 5 out of 5 stars

Good service

Good communication

17 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re pleased to hear you received good service and that our communication was up to standard.

Rated 5 out of 5 stars

Great service and on time

Great service and on time

17 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you received great service and that your order arrived on time.

Rated 5 out of 5 stars

Brilliant prompt service

Brilliant prompt service

17 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review! We’re delighted to hear you received brilliant and prompt service from our team.

Rated 5 out of 5 stars

Golf bag

As always fast delivery and easy to order products

17 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your continued support and for taking the time to leave us a review! We’re delighted to hear that you continue to enjoy our fast delivery and easy ordering process.

Rated 5 out of 5 stars

Great customer service and resolution!

Leanne and the team at Scottsdale were very efficient, freindly and effecitve in resolving an issue in which the manufacturer put the wrong shaft in a custom club. Really great work with a fast turnaround! Would always reccomend especially due to Leanne and the customer experience team.

21 August 2026
Unprompted review
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Reply from Scottsdale Golf

Thank you so much for your fantastic review! We’re delighted to hear that Leanne and the team were able to resolve the issue with your custom club quickly and efficiently. We really appreciate your kind words about the customer experience team, and we’ll be sure to pass your feedback on to Leanne. Thank you for your recommendation and continued support!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I’ve bought a few things from Scottsdale before and the service has always been great. On the one occasion my parcel went missing, Tanya in customer services sorted things out very quickly, with no fuss. Excellent all round.

21 August 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such consistently positive experiences with Scottsdale Golf. It’s also great to hear that Tanya was able to resolve the issue with your missing parcel quickly and smoothly. We’ll be sure to pass on your kind words to her!

Rated 5 out of 5 stars

Find myself returning to this fine…

Find myself returning to this fine retailer of all things golf attire on a yearly basis.

10 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your continued support and for taking the time to leave such a lovely review! We’re delighted to hear that you return to Scottsdale Golf year after year for your golfing attire.

Rated 5 out of 5 stars

Shopped with Scottsdale on a fair few…

Shopped with Scottsdale on a fair few occasions now, and I wouldn’t shop anywhere else. I’ve even had courier problems, and Scottsdale were straight on the case and resent the following day.

17 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you so much for your continued support and for taking the time to leave such a fantastic review! We’re delighted to hear that you continue to choose Scottsdale Golf and that our team was able to step in quickly and resolve the courier issue for you.

Rated 5 out of 5 stars

I’ve still not received the item

I’ve still not received the item, which I had to pay next day delivery for, and it’s been delayed almost a week.

UPDATE: Very pleased to report that Scottsdale Golf got involved and resolve this for me, thank you

16 August 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

We apologise that you have not recieved your delivery. Should you have any issues with a delivery we advise our customers to reach out to us as soon as possible so we can get this ressolved as quickly as possible. A member of our team will reach out to you regarding this so we can get this sorted for you straight away.

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