I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
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Review summary
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Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more
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Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
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I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
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Company details
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14K reviews
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I received 2 vouchers for my birthday
I received 2 vouchers for my birthday
On 1 voucher there was an online code to use however after trying and ringing it could only be spent in store
The other voucher wasn’t being accepted in the online store
After ringing and speaking to someone who came across smart and uninterested it turned out I needed to set up an account to use the voucher that wasn’t obvious
Having been in retail all my working life I hope this helps
I will still use you as your prices and choices are good
Mark Lambert
20 August 2026
Reply from Scottsdale Golf
Thank you for taking the time to share your feedback, Mark, and please accept our sincere apologies for the difficulties you experienced with your birthday vouchers.
We’re sorry that the information regarding online use wasn’t clear and that one voucher would only work in store, while the other required an account to be set up before it could be used online. We also apologise that your experience when you contacted us was not as helpful or welcoming as it should have been.
We really appreciate your understanding and your kind comments about our prices and choice. Your feedback is valuable to us, and we’ll use it to help improve both our voucher information and customer service.
We have also contacted you directly to discuss this further and hope we can resolve matters for you.
Thank you again for your feedback.
The ‘new’ Motocaddy trolley I ordered…
The ‘new’ Motocaddy trolley I ordered arrived in good time, I opened it charged up the battery and fitted it to the trolley it did not work I told Scottsdale they said take to the nearest rep; I took it to a relevant golf club they agreed it was dead Scottsdale said tgey would pay for any repair but the golf club did not have spares for the model returned via dpd then Scottsdale said would take 10 days to fix although previously told it would be next day…. Anyway received the new trolley the battery had a seal on it and surprise surprise it worked ok not a happy bunny
20 August 2026
Unprompted review
Reply from Scottsdale Golf
We’re very sorry to hear about your experience and apologise that your new Motocaddy trolley arrived with a faulty battery. We completely understand your frustration.
Where possible, we direct customers to an authorised repair centre as we are advised that this is the quickest way to resolve an issue. Where this isn’t possible, the trolley needs to be returned to Motocaddy for them to inspect and repair, which can unfortunately take longer.
We’re pleased that you have now received your trolley back and that the replacement battery is working correctly.
As the review has been left with no order number, please could we ask you contact our team at pro@scottsdalegolf.co.uk so we can look into this further and review what happened with your order and the service you received.
Please accept our sincere apologies for the inconvenience and frustration caused.
Excellent customer service
Product as described with delivery ahead of time. Great company to deal with.
20 August 2026
Reply from Scottsdale Golf
Hello,
Thank you for your fantastic review! We’re delighted to hear that your product arrived ahead of schedule and was exactly as described. We really appreciate your kind words and are pleased you found us great to deal with. We hope to have the pleasure of serving you again in the future!
Great service and quick delivery
Great service and quick delivery as always. Lindeberg poncho very poor. Don’t buy it.
20 August 2026
Reply from Scottsdale Golf
Hello,
Thank you for your honest feedback. We’re really pleased to hear that you were happy with our service and quick delivery, as always. We’re sorry to hear that the Lindeberg poncho didn’t meet your expectations. We appreciate you taking the time to share your experience, as feedback like this helps us continually review the products we offer.
Always give a first class service
13 August 2026
Reply from Scottsdale Golf
Hello,
Thank you so much for your kind words! We’re delighted to hear that you continue to receive first-class service from us. Your support and feedback mean a great deal to our team, and we look forward to serving you again soon!
Fully recommend
Easy ordering process.
Great service and efficient.
Reasonably priced
Speedy delivery
20 August 2026
Reply from Scottsdale Golf
Hello,
Thank you for your fantastic review! We’re so pleased to hear that you found the ordering process easy and our service efficient. It’s great to know you were happy with our pricing and speedy delivery too. We really appreciate your support and look forward to serving you again!
Reply from Scottsdale Golf
Hello,
Thank you so much for your kind review! We’re delighted to hear you were happy with our service. We really appreciate your feedback and look forward to serving you again in the future!
Had an issue with delivery due to DPD…
Had an issue with delivery due to DPD not correctly leaving in locker. Tanya from Scottsdale was excellent, contacted DPD and delivery point and sorted all same day. Very good customer service.
20 August 2026
Reply from Scottsdale Golf
Hello,
Thank you so much for your fantastic feedback. We’re sorry there was an issue with the DPD delivery, but we’re delighted that Tanya was able to step in and get everything resolved for you the same day. We’ll be sure to pass your kind words on to her. Thank you for recognising our customer service we really appreciate it!
Reply from Scottsdale Golf
Hello,
Thank you for your lovely review! We’re delighted to hear you’re happy with the products and that your order arrived on time. We really appreciate your support and look forward to serving you again in the future!
Reply from Scottsdale Golf
Hello,
Thank you for your great review! We’re delighted to hear that you were pleased with our competitive pricing, product availability, and speedy delivery. We really appreciate your feedback and look forward to serving you again!
Good delivery when you purchase a…
Good delivery when you purchase a product and pay for it you want it ASAP 👍
20 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback! We completely understand that once you’ve placed an order, you want it in your hands as quickly as possible! We’re pleased to hear you were happy with the delivery.
Very responsive and detailed service
Very responsive and detailed service
24 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for the great feedback! We’re pleased to hear you found our service responsive and thorough. We really appreciate you taking the time to share your experience!
Very prompt service
Very prompt service. Delivered as ordered. Very fair price. Def recommend Scottsdale.
12 August 2026
Reply from Scottsdale Golf
Thanks for the brilliant feedback! We’re pleased everything arrived promptly and exactly as ordered, and that you found our pricing fair. We really appreciate the recommendation!
Reply from Scottsdale Golf
Thanks for the great feedback! We’re glad you were happy with our prices and the speed of your delivery. We hope to see you back again soon!
Great equipment at very competitive…
Great equipment at very competitive prices and delivery was very
quick too
19 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback! We’re pleased you were happy with the equipment, the price and how quickly your order arrived. We hope you enjoy your new kit!
Reply from Scottsdale Golf
Thanks for another great review! We’re pleased to hear you’ve once again received the level of service you’ve come to expect from Scottsdale Golf. We really appreciate your continued custom!
Excellent customer experience
Excellent customer experience. Leanne was fantastic and kept me updated on my complex order.
19 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic feedback! We’re so pleased to hear that Leanne was able to make your experience a positive one and kept you informed throughout your order. We’ll be sure to pass your kind words on to her!
Amazing service again!!
19 August 2026
Reply from Scottsdale Golf
Thanks for coming back to us and for another fantastic review! We’re thrilled to hear you’ve had another great experience with Scottsdale Golf. We really appreciate your continued support!
Reply from Scottsdale Golf
Thank you for the great feedback! We’re pleased to hear you were happy with the quality of your purchase and the service provided. We look forward to helping you again in the future!
An excellent shopping experience
An excellent shopping experience. Great product and great delivery.
9 August 2026
Reply from Scottsdale Golf
Thanks for sharing your experience! We’re really pleased to hear you enjoyed shopping with us and were happy with both the product and delivery. We hope to welcome you back again soon!
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