I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
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Review summary
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Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more
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Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
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I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
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Company details
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14K reviews
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Reply from Scottsdale Golf
Thank you for the great review! We’re pleased to hear your club arrived on time and was exactly as described. We really appreciate your feedback and hope you enjoy your new club!
Great customer service
I had to exchange a bag and the process was very easy and straightforward. Credit added to my account swiftly and so easy to deal with.
24 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re really pleased to hear that the exchange process was easy and straightforward, and that your credit was added to your account promptly. It’s great to know everything was handled smoothly and that you found us easy to deal with. We really appreciate your support!
Nothing was a problem from start to…
Nothing was a problem from start to finish. Would highly recommend excellent service thanks
24 August 2026
Reply from Scottsdale Golf
Thank you for the fantastic review! It’s great to hear that everything went smoothly from start to finish and that you were so pleased with the service you received. We really appreciate you taking the time to recommend Scottsdale Golf and share your experience. We hope to have the opportunity to help you again in the future!
Reply from Scottsdale Golf
Thank you for the great feedback! We’re pleased to hear you found the ordering process easy and that your order arrived quickly. We really appreciate your support and hope to see you shopping with Scottsdale Golf again soon! 👌
Great service.
8 June 2026
Reply from Scottsdale Golf
Thank you for your kind review! We’re delighted to hear you received great service from the Scottsdale Golf team. We really appreciate you taking the time to share your feedback and hope to see you again soon!
Great service
Great service, product site easy to use and products quality and price spot on.
Collection with tracking InPost again easy to use with updated tracking at each stage of delivery process
24 August 2026
Reply from Scottsdale Golf
Thank you for the fantastic feedback! It’s great to hear that you were happy with your L.A.B. putter and that everything from the ordering process through to delivery went smoothly. We’re especially pleased that our communication and customer service met your expectations. We really appreciate your support and hope you enjoy your new putter out on the course! ⛳
Everything was perfect
Everything was perfect when ordering my L.A.B. putter. The communication and customer support were great, and the product was delivered right on time. Thumbs up!
28 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for the fantastic feedback! It’s great to hear that you were happy with your L.A.B. putter and that everything from the ordering process through to delivery went smoothly. We’re especially pleased that our communication and customer service met your expectations. We really appreciate your support and hope you enjoy your new putter out on the course! ⛳
Great to deal with and if you need to…
Great to deal with and if you need to return anything it’s hassle free.
21 August 2026
Reply from Scottsdale Golf
Thank you for your review. We’re glad to hear you found us easy to deal with and that our returns process was straightforward.
We really appreciate your feedback and look forward to serving you again.
Absolutely appalling customer service
Really disappointed with Scottsdale Golf and, after this experience, I’d seriously think twice before ordering from them again.
I bought a pair of G/FORE golf shoes which, after only four rounds of golf, were already falling apart. The insoles were deteriorating, several studs had broken and the shoe itself was starting to come away from the sole. For a supposedly premium pair of golf shoes, the quality was nowhere near acceptable.
The faulty shoes were returned and a refund was agreed, yet I’m now approaching a MONTH later and I still haven’t received my money back.
There’s really no excuse for a refund taking this long once faulty goods have been returned. I shouldn’t have to keep chasing a retailer just to get my own money back for a product that clearly wasn’t fit for purpose.
What makes it worse is that this whole situation started because I was sold an expensive pair of shoes that failed after four rounds, and instead of the issue being dealt with quickly and professionally, I’ve then been left waiting weeks for the refund as well.
Faulty product, ridiculously slow refund process and a really poor customer experience from start to finish.
I’ve bought plenty of golf equipment over the years, but this experience has seriously put me off using Scottsdale Golf again.
Nearly a month to refund a customer for faulty goods is simply unacceptable.
30 July 2026
Unprompted review
Reply from Scottsdale Golf
We’re very sorry to hear about your experience and understand your frustration, particularly regarding the delay with your refund.
A member of our team will be in touch with you directly to discuss this personally and help resolve the matter.
We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.
AVIOD IF YOU CANT GET BLUETOOTH
So I got the voice caddie t11 pro watch ,delivery was very good so that is a 👍 up but when I got it I tried to link up with my phone by Bluetooth and I could not get it to work .so I contacted voice caddie about it and they said voice caddie are not in the rules off the UK and EU with the app ,so I was very disappointed they are selling these in the UK if you can't link it up with Bluetooth. So be careful when buying the voice caddie
27 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for your review. We’re pleased to hear you were happy with the delivery, but we’re sorry to hear about the issues you experienced connecting the Voice Caddie T11 Pro to your phone.
We understand your disappointment and appreciate you sharing your experience. We’ll pass your feedback on to the relevant team and the manufacturer.
Reply from Scottsdale Golf
Thank you for your review. We’re glad to hear you received excellent service and your order arrived promptly.
We really appreciate your feedback and look forward to serving you again.
The staff at Scottsdale I found to be…
The staff at Scottsdale I found to be highly professional. The correspondence was excellent. Delivery service was 5 stars.
27 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for your review. It’s great to hear you found our team professional and that you were happy with the communication and delivery service.
We really appreciate your feedback and the 5-star rating.
As ever the service was excellent
As ever the service was excellent, goods arrived as expected on time.
23 August 2026
Reply from Scottsdale Golf
Thank you for your review. We’re pleased to hear you were happy with the service and that your goods arrived on time as expected.
We really appreciate your continued support.
Overall good experience
the equipment I received was perfect. Only downside was sent wrong Brolly attachment for my FX5 and no replacement so had to buy from a different supplier
17 July 2026
Reply from Scottsdale Golf
Thank you for your review. We’re pleased to hear you were happy with the equipment you received.
We’re sorry that the wrong brolly attachment was sent for your FX5 and that we were unable to provide a replacement. We understand how frustrating this must have been, and we appreciate you bringing it to our attention.
So promptly dispatched and pricing is…
So promptly dispatched and pricing is always good
16 August 2026
Reply from Scottsdale Golf
Thank you for your review. We’re glad to hear you were happy with the quick dispatch and our pricing.
We really appreciate your feedback and look forward to serving you again.
Reply from Scottsdale Golf
Thank you for your review. We’re glad to hear your order arrived quickly, and we really appreciate you choosing Scottsdale Golf.
We look forward to serving you again.
Reply from Scottsdale Golf
Thank you for your review. Great to hear you received excellent service and that your order arrived quickly.
We really appreciate your feedback.
My Clubs.
Great experience two new Bob Vokey
Wedges at a great price.
Thank you very much.
Glenn.
23 August 2026
Reply from Scottsdale Golf
Thank you for the great review. We’re pleased to hear you got your new Vokey wedges at a great price and had a good experience with us.
We really appreciate your feedback and hope you enjoy the new wedges!
Great set up both online and in store
Great set up both online and in store. Purchased from both .... excellent staff, knowledgeable and polite. Recommended very highly
21 August 2026
Reply from Scottsdale Golf
Thank you for your great review. It’s great to hear you’ve had positive experiences both online and in store, and that our team have been helpful and knowledgeable.
We really appreciate the recommendation and look forward to seeing you again.
Excellent price + very quick delivery.
20 August 2026
Reply from Scottsdale Golf
Hello,
Thank you so much for your fantastic review! ⭐ We’re delighted to hear you were happy with our prices and that your order arrived quickly. We really appreciate your support and hope to serve you again soon! 😊
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