I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
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Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
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Came when in timely manner, lovely club, just need to learn how to hit it straight 😂 would definitely use again 10/10

Reply from Scottsdale Golf
Loads of issues.
Confirmed you delivered my order only to be corrected after I complaint.
Waited days for my delivery and had to contact you to investigate your warehouse did not have my order in full.
Poor customer service.

Reply from Scottsdale Golf
Absolutely great ordered two products and turned up when said would order from these again

Reply from Scottsdale Golf
Oliver (Head of returns) was brilliant in helping me with a faulty Qi35 driver. Seamless process, end result was perfect too. Would highly recommend Scottsdale for purchasing and aftercare service.

Reply from Scottsdale Golf
I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of returns was amazing, tried to source a pair from the brand and once this wasn’t possible (shoes no longer produced) he sorted me out a replacement pair that the site currently sell. What could have been a nightmare with another company was made easy with Scottsdale and in particular Oliver and the returns team - thanks again.

Reply from Scottsdale Golf
So easy to order,I was kept informed about the delivery.
Just simple on line shopping made enjoyable & super quick.
Brilliant.

Reply from Scottsdale Golf
One of the best online for golf stuff. Always competitive on price with a good selection! Get good loyalty discounts and account credit. Great customer service team as well, thanks for your help today Kieran 👍

Reply from Scottsdale Golf
Excellent website, quick delivery and reasonable prices.

Reply from Scottsdale Golf

Reply from Scottsdale Golf

Reply from Scottsdale Golf
Return customer of Scottsdale Golf. Previously bought top quality golf wear for my son’s birthday and Christmas. Speed of delivery is worth a mention. Order one dsy, receive parcel next. Cannot fault it

Reply from Scottsdale Golf
There was a quick response to my initial query by the Bott, which quickly became a conversation with a human to resolve my query. Products also delivered 2 days before original estimate. Excellent service all round.

Reply from Scottsdale Golf
Very service arrived on time all packed up up really well thank you

Reply from Scottsdale Golf
After ordering my custom iron set I was told a date of expected arrival. They came 9 days early which was unbelievable to be honest. Excellent company will 100% be using again.

Reply from Scottsdale Golf
Tanya from the online team made my purchase incredibly straightforward. Communication was quick, the instructions were clear, and the whole process of buying my golf shoes felt easy from start to finish.
As someone relatively new to golf, good customer service makes a real difference. I’ve visited other golf retailers where being a beginner has sometimes left me feeling a little intimidated or overlooked, especially when I’ve had what might seem like fairly basic questions.
My experience with Scottsdale Golf was completely different. Tanya and the online team made me feel comfortable asking those questions and gave me the support I needed without making the process feel complicated.
It was a genuinely positive experience and, based on the service I received, I’d happily recommend Scottsdale Golf to others — particularly anyone finding their feet in the sport (pun intended). I’ll definitely be shopping with them again for the reasons above and quick delivery service.

Reply from Scottsdale Golf
Delivery was fast and they said it would be, quality items as well

Reply from Scottsdale Golf
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