ordered a scooter for my sons birthday in september took my money no scooter website is down big scam it is dont know to get my money back now 😡
Scooter City
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a scooter two weeks ago and paid express delivery. Can't get in touch with them at all. Total scam, if you see this before you order then my advise would be dont order. I am trying to get my m... See more
I’m slightly worried now with this company I have ordered my son a scooter for Xmas I have emailed them twice no reply what so ever. And can’t even track the order through the text message.
I have read the reviews for this website and got worried my scooter wouldn't turn up. So I drove from Essex to Stockport which is 4 hour drive. Went up stairs to the warehouse and met a gentleman he... See more
Company details
Information provided by various external sources
Elendigt firma.
Contact info
Falkevej 4, 4600, Køge
- 46918788
- www.scootercity.dk
Electric scooters
I bought 2 electric scooters for my grandkids birthdays,they were used 3-4 times,they are of very cheap poor quality,as my granddaughter put the stand down so it stood up it fell out smashing to the floor breaking the throttle hand,waited 2 wks cos out of stock on website,foned them up to be told due in end of next week,then 6 weeks,not happy to wait 6 weeks & upset grandkids cos the belt snapped on the other scooter,belt out of stock too,not happy to wait 6 weeks so wanted replacement or refund to be told no way past the 14 days time frame,was told they have found the part & i need to pay for it,so i did,part arrived totally different part,foned again to be told no replacement & no new scooter,so 6 weeks of use & both unusuable,got onto trading standards to be told,yes i was entitled to a refund or replacement of both scooter so now gona take them back myself,disgraceful customer service , fobbed of with lies everytime
25 October 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.