Science in Sport (SiS) Reviews 

65,608
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 986 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality, great taste, and wide variety of sports nutrition items that significantly boost energy levels and improve recovery during long training sessions. People also appreciate the user-friendly website, convenient subscription options, and helpful customer support team ready to assist when questions arise. Some reviewers were not happy with the delivery service, noting that packages can sometimes be delayed significantly past the expected arrival dates. Consumers frequently mentioned frustrations regarding specific third-party courier companies handling the final transit and causing unexpected delays for important athletic training preparations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items are first class, consistent, and... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and extremely fast... See more

Quality

People report positive experiences with quality, highlighting first-class products that are consistent and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide split in customer satisfaction.... See more

Service

Clients share positive opinions on service, highlighting very quick turnarounds, straightforward ordering,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent service, straightforward ordering and prompt delivery. I have been using SiS products for a number of years and the quality is first class.

Company replied

Rated 4 out of 5 stars

Can't fault SiS for their quality products and their service. It would be 5 stars but I can't give 5 to anyone who continues to use Evri as their courier.

Company replied

Rated 5 out of 5 stars

Before I found SIS I was regularly losing energy fast and completely and on not especially long runs. Since using SIS products, especially gels, I can now cycle anything up to 90 miles no problem. Als... See more

Company replied

Rated 5 out of 5 stars

SIS have a great choice of products. Ordering was easy and delivery was very smooth and on time. I’ve just completed leg 1 of a sponsored ride in support of Ovacome (an ovarian cancer charity). For a... See more

Company replied



Company details

  1. Fitness and Nutrition Service
  2. Sports Nutrition Store

About Science in Sport (SiS)

Written by the company

Science in Sport are an endurance nutrition brand focusing on the key areas of hydration, energy and recovery.

Providing a range of superb premium sports nutrition such as energy gels, energy bars, hydration tabs, protein shake powders and much more, SiS work with pioneering scientists and elite athletes such Sir Chris Hoy & Helen Jenkins. Therefore, it’s clear to see why SiS have been behind 40 Olympic Gold Medals since 1996.

SiS GO Energy Range – Carbohydrate loaded energy gels, energy bars & energy drinks for all endurance sports

SiS GO Electrolyte Range – Balance of carbohydrate energy & effective hydration

SiS GO Hydro Range – When you need hydration with virtually no calories

SiS REGO Rapid Recovery Range – To help recover, rebuild and support the body’s adaptation to training

SiS REGO Protein Range – A blend of rapidly absorbing proteins to provide a protein boost and support muscle rebuild

Science In Sport - Leaders in Endurance Sports Nutrition Products

Written by the company

TRUSTED BY ELITE OLYMPIC ATHLETES & WORLD CHAMPIONS
Being a leading endurance nutrition manufacturer, we are proud to be part of HFL’s list of Informed-Sport approved brands and products, having been the first to pass through the sport laboratory’s evolved banned substance testing programme. It’s no wonder our ambassador is Sir Chris Hoy.
SiS CUSTOMER SERVICE
We value each and every one of our customers, whether you buy from us directly or from any of our trusted partners around the world. Every customer receives personal support and guidance from our expert team of professional customer service advisors and qualified sports nutritionists.
SiS REWARDS LOYALTY PROGRAMME
The SiS Rewards programme has been designed to reward our ever-growing loyal customer base with fantastic exclusive offers and a chance to earn money off every single order placed at scienceinsport.com. Joining the SiS Rewards scheme is FREE and discounts can be earned today.
EXCLUSIVE BUNDLES & PRODUCTS
Scienceinsport.com gives customers the opportunity to try a range of different products and flavours in various money-saving bundles not available anywhere else. Addressing key areas such as energy products, hydration tabs and protein products, these online-exclusive bundles contain individual sachets and packets that are great for gifts as well as convenient to take out and about.

SCIENCE IN SPORT GUARANTEE

If you’re not fully satisfied, please get in touch

We pride ourselves on providing an exceptional experience for all our customers. From ordering their favourite sports nutrition on our website to feeling the positive benefits whilst competing in races, we strive to ensure every customer gets the full SiS experience. If you are unhappy with your order, please do not hesitate to get in touch with our friendly customer service team who will be happy to help you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.3

All reviews

(65,608)

1,113 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order, speedy delivery

3 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Tom,

We're so glad to hear that your ordering experience was easy and that your delivery arrived quickly. Thank you for your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

After purchasing a pack of electrolytes…

After purchasing a pack of electrolytes from a third party, one of the tubes was not as expected so I informed S.I.S. Kam kindly took details and passed to quality team prior to sending out a replacement. Very quick turnaround and professionally managed by Kam!!!!

8 August 2026
Unprompted review
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Jason,

We're so glad to hear that our team was able to resolve the issue with your electrolyte pack quickly and professionally. We appreciate you taking the time to share your positive experience with us.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great recovery drink

Great recovery drink, after long bike rides

5 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Alison,

We're so glad our recovery drink helps you after long bike rides. We truly appreciate your positive feedback!

Kind regards
Team SiS

Rated 4 out of 5 stars

Excellent service

Excellent service, straightforward ordering and prompt delivery. I have been using SiS products for a number of years and the quality is first class.

5 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Mike,

We're pleased to hear that you've consistently experienced excellent service, straightforward ordering, and prompt delivery. It's wonderful to know that you continue to find the quality of our products first-class after many years.

Kind regards
Team SiS

Rated 5 out of 5 stars

Simply the Best!

High quality, excellent products and a super-fast reliable delivery service. I've tried a few other companies and SiS works best for me. My activities include: Gym, cycling, running and Hyrox.

5 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Andy,

We are so pleased to hear that our products and delivery service are working so well for your gym, cycling, running, and Hyrox activities! Thank you for your kind words.

Kind regards
Team SiS

Rated 5 out of 5 stars

I've not had chance to try it yet

I've not had chance to try it yet. I'm going to Majorca Cycling in September and I'll use them there.

3 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We appreciate you taking the time to share your initial thoughts. We hope our product enhances your cycling experience in Majorca!

Kind regards
Team SiS

Rated 5 out of 5 stars

It takes a lot of stress out of my training

I'm a SiS subscriber since the subscriptions were launched and the reason is not only the products, but also the support desk. When packages get lost in delivery, they ship you a new batch immediately. It takes a lot of stress out of my training!

3 August 2026
Unprompted review
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We are so happy to hear that our support desk has consistently provided you with excellent service and peace of mind, especially when unexpected delivery issues arise. We truly appreciate your long-standing loyalty and positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Great product for me

Great product for me! Quick delivery.

4 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi James,

We are so happy to hear that you are enjoying our product and that our delivery was quick! We appreciate your positive feedback.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great product and easy to use website

Great product and easy to use website, highly recommended

4 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Richard,

We're so happy to hear you're enjoying our products and found our website easy to use. Thank you for your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Great customer service

Great customer service, fast delivery.

4 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Anthony,

We're so pleased to hear that you had a great experience with our customer service and that your delivery was fast. Thank you for sharing your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Quick delivery on all goods purchased…

Quick delivery on all goods purchased A1 experience and will continue to use in the future

1 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Phil,

We truly appreciate your positive feedback! We're delighted to hear that you had an excellent experience with our quick delivery and plan to continue using our services.

Kind regards
Team SiS

Rated 5 out of 5 stars

Pricing and accurate deliver

Pricing and accurate deliver

31 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Luis,

We're happy to hear that our pricing and delivery met your expectations. We appreciate your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

First class service from Kam and the…

First class service from Kam and the team at SIS.

Responsive and always offering support support when needed.

Thanks guys

12 August 2026
Unprompted review
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Carl,

We are so pleased to hear that you received excellent service from Kam. We always strive to be responsive and supportive, and it's wonderful to know we met your expectations. Thank you for your kind words!

Kind regards
Team SiS

Rated 5 out of 5 stars

A problem with the 'automatic repeat…

A problem with the 'automatic repeat order system' caused a problem, non resolved. I suggest you get rid of it.

1 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi David,

We appreciate you bringing the issue with our automatic repeat order system to our attention. We are actively investigating this to prevent future occurrences.

Kind regards
Team SiS

Rated 5 out of 5 stars

The monthly subscription is great as it…


The monthly subscription is great as it gives me options to change the flavour of my gels, frequency of delivery and add additional products even late on prior to it being delivered which ensures I have everything I need to fuel all my training.
Excellent product at a very good price (30 gels for £30).
When, for the first time, my subscription failed to arrive recently (no fault of S.I.S), they were very quick to respond and send a new one out which arrived practically the day after I contacted them. Great service

31 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi James,

We are so happy to hear how much you appreciate the flexibility of our monthly subscription.

It is wonderful to know that we could quickly resolve the delivery issue and get your order to you promptly. We truly value your positive feedback and continued support!

Kind regards
Team SiS

Rated 1 out of 5 stars

I still haven't received the order!

I still haven't received the order!! I have been in contact with the delivery company, Evri, who failed to deliver the order as planned on the 4th August and have since confirmed to me that they cannot trace the package at the depot, so I'm currently £40 odd out of pocket, with nothing to show for it!

1 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hello Robert,

We are truly sorry to hear about the trouble you've experienced with your order and the delivery company.

We can see that your enquiry has since been resolved as one of our agents provided a replacement order.

If you continue to experience issues, please respond to our email and we'll be happy to follow up.

Kind regards
Team SiS

Rated 1 out of 5 stars

You sent me products with expired date

You sent me products with expired date. Shame on you.

1 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're sorry to hear that you received a short-dated item. We're currently reviewing this with our teams internally to understand this further.

A member of our team will be in touch shortly.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great allround

The amount of discounts on non sale items is great and delivery never fails. Always with me in just a few short days. Its like the delivery guys are using SIS Beta. 🤣👍🏼

1 August 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Jon,

We're so happy to hear you're enjoying our discounts and that our delivery service consistently meets your expectations! We truly appreciate your kind words and positive feedback.

Kind regards
Team SiS

Rated 5 out of 5 stars

Awesome service as always

Awesome service as always. Second time something is wrong with the order but they always solve the problem

29 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Rasmus,

We appreciate your kind words about our service! We're concerned to hear about the recurring order issues and are actively working to prevent them. Thank you for your patience.

Kind regards
Team SiS

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