SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more
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Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.
Unit 1 Stourport Road, DY11 7DX, Kidderminster, United Kingdom
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Excellent service kept informed all rhe way. Item as ordered and delivered 3 days earlier than estimated.

Reply from SC Furniture Ltd
SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us of every step of the order and delivery was sooner than expected. The delivery company contacted us with a date and approximate time and phoned when half hour away (very useful). I can say that we are very pleased with the service and also happy with the sofa and chair.

Reply from SC Furniture Ltd

Reply from SC Furniture Ltd
I had never ordered a suite online before and was quite apprehensive, but my experience with SC Furniture has been excellent from start to finish. I called the company with a few questions, and my call was answered promptly by a very helpful and professional female member of staff who took the time to address all my questions.
I placed my order over the phone without any issues, and the following day I received a text from the delivery company confirming that my suite would be delivered within four days.
Furdeco’s delivery team were equally impressive—professional, helpful, and communicative throughout the process.
Overall, the service I received was outstanding and truly reflects what good customer service should be. The suite itself is lovely, and I have had no issues at all. I would highly recommend SC Furniture and Furdeco, and I would not hesitate to use them again.

Reply from SC Furniture Ltd

Reply from SC Furniture Ltd
Helpful staff choices limited because website not updated had to order different one but was all sorted

Reply from SC Furniture Ltd
Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with and very reasonably priced apart from the delivery charge but then again it was a fair distance.
5 stars from me and I think the chap I dealt with was called John!

Reply from SC Furniture Ltd
Thay was so helpful and brought the sofa up and fixed the legs so happy

Reply from SC Furniture Ltd
Easy to order and delivery time was very quick,furniture is good quality and seems well built.kept informed at every stage of the process,

Reply from SC Furniture Ltd
We bought 2 seater and 3 seater settees 6 years ago with reclining seats. Although they are still brilliant have managed to break a couple of the buttons for reclining. However have been into shop today and will have them fixed shortly. Great back up service. Wouldn't go anywhere else.

Reply from SC Furniture Ltd
Great prices. Great website. Excellent and helpful staff. Highly recommended.

Reply from SC Furniture Ltd
My sofa is super comfortable. Service was excellent. I had a lot of questions regarding the product, all my doubts were answered. Delivery was smooth and quick. Very pleased

Reply from SC Furniture Ltd
Lovely sofa delivered very quickly and all assembled by delivery company. Looks a little lighter grey than on photos but nevertheless it’s lovely with a nice quality leather and very comfortable. I highly recommend and will be using this company again.

Reply from SC Furniture Ltd

Reply from SC Furniture Ltd
Goo communication, quality product, fair prices, a small problem resolved quickly.

Reply from SC Furniture Ltd
Awesome customer service,John was amazing he corrected my order when I ordered the wrong thing .Will definitely use again x

Reply from SC Furniture Ltd
Great Service from start to finish, Well pleased with item, And amazing polite staff, exceptional delivery experience with very helpful team thanks, I will recommend and use again in the near future

Reply from SC Furniture Ltd
So easy to order John really helpful and lovely to chat with .Beautiful sofa the delivery lads were excellent and cleared all the packaging . Was a very easy smooth transaction .Would buy from here again

Reply from SC Furniture Ltd
Ordering on line was straight forward, email recieved explaining the delivery company would contact me shortly, which they did, telephoned to confirm the delivery day, sofa arrived as planned, wrong colour was delivered, i rang and explained to a lovely lady on sunday she said she would ring the next day, she did ring on the monday the colour i ordered was out of stock, i said i am pleased with the one i had received and have now ordered another one.

Reply from SC Furniture Ltd
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