Another purchase, another CON!, I'm pursuing through my credit card Co' to have them removed and continually watched and excluded from the payment security companies, these practices need stopping. T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a perfume with shipping through the company forward2me recommended by stentitlondon, and the package does not appear, nor does the money. A month has passed and no one responds or gives sol... See more
Dua fragrances are very high quality. I have purchased many and all of them are brilliant. Scent it London are excellent. Orders processed and despatched really quickly unless they have to source from... See more
Since shipments to Spain are managed through forward2me.com, buying in stentitlondon is a real scam, they neither send the packages nor return the money. Any claim is completely ignored, 4 mont... See more
Company replied
Company details
Written by the company
At ScentitLondon we believe that scents make sense and for that reason they should be available to you at the lowest price. We specialise in the distribution of authentic niche and designer fragrances as well as samples and discovery sets. We are proudly the only distributor of Dua fragrances in the UK and Europe.
Contact info
78 Galahad Road , Edmonton, N9 9WL, London, United Kingdom
- 07412623849
- Info@scentitlondon.com
- www.scentitlondon.com
1.8
Poor
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No response
Can't praise scenritlondon for going out of their way to get in contact. After a few phone messages we managed to sort out the problem.
edit as only fair for the 5 star sorting out of my order.
6 June 2022
Unprompted review
Reply from Scentitlondon
Hi Aaron hope you’re doing well. I’m very sorry to hear of your dissatisfaction with your last order with us. 2 items from your order are are preorders and take 10-14 working days for us to dispatch. We’ve tried contacting you via email regarding this but unfortunately we get a delivery failure message. We’ve also called to get through to you but couldn’t reach you so a text message has been left. If you could kindly get back to us at your earliest convenience. We are very eager to help with any issues you have.
Kind regards
Annabel
Love this company they sell everything…
Love this company they sell everything I like and they even ofger discount codes on all their fragrances. Excellent.
13 May 2022
Costumer service very prompt all the…
Costumer service very prompt all the time and it’s only one company from Uk that sell DUA fragrance 👏👏👏
11 May 2022
Great shop
Great shop , ships fast, but doesn't put samples to test other perfumes. Could be useful for future orders.
6 May 2022
Customer service is excellent
2 May 2022
Dependable!
Dependable!
I have ordered several times and always received the undamaged package. (Austria)
24 April 2022
Lovely but sometimes slow
Lovely, high quality perfumes. I love the Dua brand which is reasonably affordable, with some original and some copies, but all superb quality.
Edited to say: they seem to be working on their despatch times as this has improved.
24 April 2022
Unprompted review
Very please as always
9 April 2022
DUA yourself a favour.
On hearing many reviews in the fragrance community (Fragcomm) about DUAs products I decided to find out if it was true. Here I found a company called Scent it London who has plenty of DUA stock. I made my order and received my fragrance a week of so later. It’s well packaged and the perfume I ordered was very strong I’ve since made further orders. Customer service is agreeable, no issues whatsoever and I shall definitely continue to purchase from Scent it London.
14 March 2022
Good quality product I would buy again
3 January 2022
Not long lasting like they used to be,
Not long lasting like they used to be,, even the attar versions now seem to be about 2 / 3 hours now then they fade away !
Not sure whats happening i have 9 bottles and none of them lasting any longer than 4 hours projection is almost zero whats going on ....??
22 December 2021
Because you not delivery to Spain
Because you not delivery to Spain, but you sent your offers....
12 December 2021
Ordering was fairly easy
Ordering was fairly easy. they delivered as planned. Would recommend
30 November 2021
Fantastic service and the fragrances…
Fantastic service and the fragrances are beautiful. Would highly recommend!
13 October 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.