Savage X Fenty Reviews 

67,070
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,837 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting items are well-made and comfortable. The website is frequently highlighted for its ease of use, making it simple to navigate and find desired products, including specific sizes. Many people appreciate the inclusive range and variety of items available. However, some customers also noted issues with the pricing structure, including unexpected tariffs and changes to the membership credit system. A few other people also felt that the website experienced occasional lagging or glitches. Additionally, some reviewers mentioned concerns about product quality deteriorating after washing.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and variety available.... See more

Quality

Customers had positive experiences with quality, often finding it to be as expected or even better, with many... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of navigation and... See more

Website

Reviewers mention positive feedback about the website, often highlighting its ease of use and navigation,... See more

Price

Consumers find price to be ambiguous, with some appreciating the selections and price, especially with a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is so nice how you input your sizes and it just shows you right away if they have your size and in which colors. And i’m not sure if this is something they also did, but there were models... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Savage X . It is so easy and painless to navigate . As a top tier member I always love a good savings . Here i can always find something for my better half and still get me a little... See more

Company replied

Rated 5 out of 5 stars

customer service was amazing! Eddy went above and beyond to help me get my order and birthday credits applied. he was very helpful in listening to my concerns that I voiced on new credit system and we... See more

Company replied

Rated 5 out of 5 stars

My experience with Savage Fenty was pleasurable. The website is easily navigated. I enjoyed the selection...except for some of my desired items not being available...which actually lends itself to the... See more

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Savage X Fenty celebrates fearlessness, confidence and inclusivity. In partnership with a team assembled from the industry’s elite, the label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie. “We want to make people look good and feel good,” explains Rihanna, who approaches Savage X with the same mentality she does all her projects—to make something new and fresh that everyone can relate to and feel confident in. “We want you to feel sexy and have fun doing it." With offerings ranging from everyday basics to more provocative pieces—Savage X Fenty is lingerie for your every mood.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

67K reviews

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4.4

All reviews

(67,070)

1,852 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality

26 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The amazing sale I love Rihanna been a…

The amazing sale I love Rihanna been a huge fan since the beginning of her career really happy with the sale

25 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

“Upgraded” Membership is NOT an upgrade

The member credits are not an attractive feature for me. Items that were once one member credit now costs 2 credits. For example, I could end up paying 59.95 for 1 pair of panties. The quality of the items has not improved so Im not getting more bang for my buck. Now that I’ve placed this order. Im gonna cancel my subscription because it’s too confusing and no longer makes sense.

25 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi Terris,

Thank you for taking the time to share your feedback. We're sorry to hear that the new membership credit system has been confusing and hasn't provided the value you were hoping for. We understand how important it is for our membership benefits to be clear and worthwhile. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

Quick and easy with my subscription…

Quick and easy with my subscription plus the wide variety of colors to choose from.

25 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Customer service is EXCELLENT

Customer service is EXCELLENT

23 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I love the new member credit system!!

I love the new member credit system!!! And the selection is gorgeous 🤩

24 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The prices and quality were amazing!

The prices and quality were amazing!

24 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I’ve spent quite a bit of money here…

I’ve spent quite a bit of money here online and at the store, both an excellent experience and very high-quality clothes my underwear still last me four years later. Very pleased!! Even had to return an item due to size and customer support was awesome!

22 July 2025
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I appreciate how easy it is to navigate…

I appreciate how easy it is to navigate through this site and make your orders and ask questions and get details on the items especially sizes. I appreciate the quality of this brand. How adorable the bras are especially being heavy top love this site. Wouldn’t change anything about it.

24 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Point system change

Product is decent, but I was getting ready to use my credits I had $70 is credit. Then they just changed the app with credits so instead of letting you use the full credits you had it makes you choose 1 or 2 credits. So I lost my $70 in credits so that made me so mad. Should have placed my order the night before…. Would have been nice to know you were going to change your credit system… or to use my credits before you changed your system. So rigged. Not worth it now with the new point system….

24 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi Chloe,

We're sorry to hear that the new membership credit system hasn't met your expectations. We understand your concerns about how the changes impacted the value and use of your existing credits, and we appreciate you sharing your experience. We'd welcome the opportunity to review your account, answer your questions, and address your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

I love the quality of the clothing

I love the quality of the clothing. I'm exited about receiving the set that I bought today for future wearing!

23 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I love riri

I love riri, and she has a taste for the finer things can’t go wrong with her .

23 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I luv her and her brand great job I wish…

I luv her and her brand great
job I wish you more success

21 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It’s so simple and affordable I love it…

It’s so simple and affordable I love it got 2 sets for the 19$ deal and it’s really awesome!
Ordering was a breeze

22 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Not trustable

Not trustable. products are good but they are not on your side if something happens. Definetly not customer friendly. they dont help on your problems. Dissapointing if you like the brand, but the brand is not supporting you when you have a problem. Lost my loyalty - there are enough brands to buy from, I think its not cool to loose your clients.

22 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi Başak,

We’re truly sorry to hear that your experience left you feeling unsupported. We understand how disappointing it can be when your expectations aren’t met, especially as a loyal customer. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what happened and see how we can help. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 3 out of 5 stars

I forgot to update my shipping…

I forgot to update my shipping address... I guess I have to call in to change it maybe?

22 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi Rachel,

Thanks for reaching out! We understand that forgetting to update your shipping address can happen, and we'd be happy to help. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

Easy Peezy

Hello! Everything was easy peezy per usual . Not one issue . When I have the funds , time & the item or items catch my eye , love shopping with SF .

22 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Very comfortable bras!!

Very comfortable bras!!! Bought balcony bras and just wonderful! Join rewards, start racking up points right away!

7 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I really love shopping with Savage X…

I really love shopping with Savage X Fenty!! Every time I order my experience has been awesome and the pieces are always the topic of discussion when I step!

20 June 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

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