Sands & Associates Reviews 

3,478
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and supportive approach. Many people highlight the exceptional customer service and user experience, noting how easy and smooth the process was. Reviewers felt supported and understood, receiving clear guidance and options to manage their financial situations effectively. People consistently felt that the company provided excellent service, characterized by efficiency and a non-judgmental approach. Many customers appreciated the quick response times and the overall ease of their interactions, making stressful situations much more manageable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and supportive... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, patience, and professionalism... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and recommending... See more

User experience

Reviewers mention positive feedback about their user experience, often describing it as easy, seamless, and... See more

Payment

Customers consistently note positive experiences with payment, finding that it helps them manage and pay off... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more

Company replied

Rated 5 out of 5 stars

I was drowning in a sea of debt and Sands & Associates gave me a lifeline. My case manager was very supportive and provided me with the information and guidance to make the best choice for my family.... See more

Rated 5 out of 5 stars

Filing a consumer proposal was quick easy and they provide so much information on the best way to go about everything and I couldn’t be happier with their service! Highly recommend Sands and Associate... See more

Company replied

Rated 5 out of 5 stars

I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,478)

617 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received excellent help and guidance

I received excellent help and guidance. Most importantly, I was treated with respect and without condescending judgement.
I would recommend Sands & Associates wholeheartedly to anyone seeking help.
Thank you.

5 May 2026
Sands & Associates logo

Reply from Sands & Associates

Thank you for your recommendation. We are happy to hear our team guided you successfully through the insolvency process in a non-judgmental and respectful manner.

Rated 5 out of 5 stars

My experisnce with Sands & Associates…

My experisnce with Sands & Associates was great! They made me feel extremely comfortable and guided me along the process every step of the way.

13 May 2026
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Reply from Sands & Associates

We are pleased your experience was so positive and that you felt supported throughout the insolvency process.

Rated 5 out of 5 stars

I had a very positive eExcellent support and professional servicexperience with…

I had a very positive experience with Sands & Associates. The staff were professional, supportive, and explained everything clearly throughout the process. They were responsive to my questions and made a stressful situation much easier to handle. I appreciate their guidance and would recommend their ser

20 May 2026
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Reply from Sands & Associates

Our team strives to provide clear guidance throughout the insolvency process in a professional manner. We are pleased you felt supported.

Rated 5 out of 5 stars

They where very professional and helped…

They where very professional and helped me every step of the way i highly recommend using sands and associates

20 May 2026
Sands & Associates logo

Reply from Sands & Associates

We are glad you found our team professional and helpful, thank you for your recommendation.

Rated 5 out of 5 stars

Sands and associates was super kind and…

Sands and associates was super kind and friendly not pushy at all and was very helpful to get me back on track !!

20 May 2026
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Reply from Sands & Associates

We aim to provide assistance with the insolvency process to our clients in a friendly and approachable manner. We are pleased you had a positive experience.

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and understanding

20 May 2026
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Reply from Sands & Associates

We are happy you found our staff welcoming and supportive.

Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful. They walked me through the process from beginning to end. They were kind and non-judgmental. I have a fresh start.

13 May 2026
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Reply from Sands & Associates

We are glad our team guided you throughout the insolvency process step by step towards a fresh start.

Rated 5 out of 5 stars

“Great team

“Great team, professional service, and very smooth experience. I truly appreciate their support. Highly recommend!”

14 May 2026
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Reply from Sands & Associates

Thank you for your kind praise and recommendation.

Rated 5 out of 5 stars

Everyone was super friendly it was easy…

Everyone was super friendly it was easy to get through if I had any questions it was answered right away honestly was really happy with how it all turned out this is kind of a stressful move for myself but I'm now able to regulate my payments and not feel so overwhelmed by debt

13 May 2026
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Reply from Sands & Associates

Thank you for sharing your experience with us. We are glad to hear your questions were answered in a timely manner and that you found the insolvency process effortless.

Rated 5 out of 5 stars

Very helpful

Very helpful, super professional.
I highly recommend

13 May 2026
Sands & Associates logo

Reply from Sands & Associates

Thank you for your positive recommendation.

Rated 5 out of 5 stars

Didn't know where to turn or how to get…

Didn't know where to turn or how to get out of the downward spiral I was in. Contacted Sands and they were very open in their explanation and process. It's a huge relief and a weight off my shoulders.

13 May 2026
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Reply from Sands & Associates

Having outstanding debt can be stressful. Our team is available to assist clients with resolving debt so they can move towards being debt free.

Rated 5 out of 5 stars

Jagdeep Dial from Sands & Associates…

Jagdeep Dial from Sands & Associates was extremely helpful and helped make the process of filing a consumer proposal quick, stress free and easy to understand the process. Highly recommend for someone needing an insolvency team.

13 May 2026
Sands & Associates logo

Reply from Sands & Associates

Thank you for your recommendation. We are pleased the consumer proposal process was a stress-free and straightforward experience.

Rated 5 out of 5 stars

Amazing service and staff at Sands!

This Company, and Cindy Wallas in particular, have been incredibly helpful dealing with my financial troubles. She was incredibly helpful guiding me through the process, and helped me feel calm through an incredibly stressful situation. I would recommend Cindy and her team at Sands to anyone who needs this service! Thank you!

13 May 2026
Sands & Associates logo

Reply from Sands & Associates

Thank you for your wonderful review. Living with debt can be distressing. We are pleased to hear your experience with our team throughout the insolvency process was calm and stress-free.

Rated 5 out of 5 stars

Excellent experience

Very friendly and easy to converse with the employees. Made my stressful experience into a more reasonable and foreseeable future that I can live by.

13 May 2026
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Reply from Sands & Associates

We are happy you found our staff welcoming and that you are now moving towards a debt free future.

Rated 5 out of 5 stars

Excellent

Friendly staff that made me feel at ease and explained the process clearly and simply.

13 May 2026
Sands & Associates logo

Reply from Sands & Associates

We are pleased to hear the insolvency process was explained clearly by our staff.

Rated 5 out of 5 stars

I totally had a great exam

I totally had a great experience, no judgment, no Drama, nothing just happy people doing their jobs. Thank you

5 May 2026
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Reply from Sands & Associates

We are glad your experience with our staff was a positive one.

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