Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Salon Direct has been such a reliable go-to for me. When you’re working long days and staying busy, having products you can trust and delivered on time makes all the difference. Couldn’t recommend the... See more
Company replied
Fantastic company, highly recommend. Placed a small order initially and the service was great, items well packaged and speedy delivery. Second order was a big haul, everything arrived perfectly and... See more
Company replied
First time using Salons Direct and I’m really impressed with the service. I placed an order but then went away on holiday. When I got back, I realised that one of the items was missing from my de... See more
Company replied
Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
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Reply from Salons Direct
Hi Mae
We're happy to hear that you are pleased! We appreciate your wonderful feedback and your continued support.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi John
We appreciate your positive feedback! We're so happy you value our brilliant products and great service. We value your custom.
Kind Regards,
The Salons Direct Team
Reliable trustworthy always deliver on…
Reliable trustworthy always deliver on time 10/10 company
13 April 2026
Unprompted review
Reply from Salons Direct
Hi Aisling
We're happy to hear that you find us reliable and trustworthy. It's great to know we consistently meet your expectations. Thank you for your feedback!
Kind Regards,
The Salons Direct Team
Salon direct always offer the best stock
Salon direct always offer the best stock
13 April 2026
Unprompted review
Reply from Salons Direct
Hi Emily,
We're glad you find our stock the best! Thank you for taking the time to leave us such a wonderful review; we appreciate it.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Bradders,
We're happy to hear that you received your order so quickly! Thank you for sharing your positive experience with us; we appreciate it.
Kind Regards,
The Salons Direct Team
Great Customer Service
I’ve used Salons Direct for so many years now I don’t think I’d trust anyone else! Great deals and always a prompt service!!!
16 March 2026
Reply from Salons Direct
Hi
We appreciate your long-term loyalty! It's great to hear you consistently receive great deals and prompt service. Thank you for your continued trust in us.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Lianne,
We appreciate your positive feedback! We're so glad you value our great products, offers, and super-fast delivery. Thanks for taking the time to leave a review.
Kind Regards,
The Salons Direct Team
Always a good service
Always a good service, lots of offers and quick delivery, my favourite suppliers
11 April 2026
Unprompted review
Reply from Salons Direct
Hi Natalie
We appreciate your positive feedback and 5-star rating! We're so happy you value our offers, quick delivery and good service. We value your custom.
Kind Regards,
The Salons Direct Team
amazing fast easy transaction always…
amazing fast easy transaction always easy to find products
12 April 2026
Unprompted review
Reply from Salons Direct
Hi Angela
We appreciate your positive feedback! We're so glad it was easy to find products and that you valued our fast and easy transaction.
Kind Regards,
The Salons Direct Team
Great quick delivery
10 April 2026
Unprompted review
Reply from Salons Direct
Hi JS
Thank you so much for your 5* review!
We're really pleased to hear you were happy with the quick delivery, that's exactly what we aim for.
Thanks again for your support, and we hope to see you shop again soon.
Kind Regards,
The Salons Direct Team
Happy Customer
Great experience ordering from salons direct. The website is easy to use, with a wide range of professional products at good prices. Delivery was quick, and everything arrived well packaged.
Overall, really impressed with the service and quality, would definitely order again and highly recommend.
1 April 2026
Reply from Salons Direct
Hi Izzi,
We appreciate you sharing your positive experience. We're happy the website was easy to use, with a wide range of products at good prices, and that your delivery was quick and well-packaged. We're glad you're impressed with our service!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Leah
Thank you so much for your 5* review! We really appreciate you taking the time to share your feedback.
We're delighted to hear you received great service!
Thanks again for your support, and we hope to see you shop again soon.
Kind Regards
The Salons Direct Team
Reply from Salons Direct
Hi Sara,
We appreciate your positive feedback! We're delighted you value our wide product selection and fast delivery service. We value your custom.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Yana
We're happy to hear that your experience was easy and quick. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Salons Direct Team
All resolved
Your appointed courier company needs changing as DHL have not tried to deliver and have sent my order back to yourselves. I am awaiting a reply to resolve this issue. The customer service however was excellent and it is now resolved.
2 April 2026
Reply from Salons Direct
Hi Sarah,
We’re really sorry to hear about your experience and completely understand your frustration.
After looking into your order, it appears there were issues with the courier delivery, and unfortunately the parcel was returned to us without a successful delivery attempt being completed. We appreciate how disappointing this must be, especially when you were expecting your order.
This certainly isn’t the level of service we aim to provide, and we are raising this with DPD to understand what went wrong and prevent this from happening again.
We can see that our team has been in touch to resolve this, and a follow up email has been sent to you.
Thank you for bringing this to our attention.
Kind Regards,
The Salons Direct Team
I like to work with salons direct when…
I like to work with salons direct when I buy something if it’s wrong something or if it is not working, they are direct changing👍
3 March 2026
Reply from Salons Direct
Hi Erdal
We're happy to hear that you appreciate our straightforward exchange process for items that are incorrect or not functioning as expected. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Kathleen
We appreciate your positive feedback! We are so happy you received great service and fast delivery. Thank you for your review.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Louise,
We're happy to hear that our quick processing and user-friendliness worked well for you. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
Always great customer service and great…
Always great customer service and great prices
8 April 2026
Unprompted review
Reply from Salons Direct
Hi Angela
We appreciate your positive feedback! We're delighted you value our customer service and prices. We value your custom.
Kind Regards,
The Salons Direct Team
Great website easy to use
Great website easy to use, very good pricing also
Now all we need are the chairs
Would recommend
7 April 2026
Unprompted review
Reply from Salons Direct
Hi Andrew,
We're happy to hear that you found our website easy to use and the pricing very good! Thank you for the recommendation. We hope you love your chairs when they arrive!
Kind Regards,
The Salons Direct Team
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