Waited over 2 months for delivery with no contact unless I contacted them for an update. 4 of the boards I needed were chipped as they opened and sent me half of a pack so were loose during transporta... See more
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We've used them since 2017, and again in 2021 & 2024 and done all the downstairs laminate with them without a hitch. Good price and packages arrive safety, and the one hitch we had was fixed super qui... See more
Great company. Called me to confirm when my flooring would be delivered. It arrived 2 days later.
Finally found someone who delivers to the highlands and island for a reasonable price! Floor came quickly and unloaded with easy access. Delivery driver was really friendly! Will be recommending to... See more
Company details
Written by the company
We are one of the largest discount flooring retailers in the UK. Laminate Flooring, Engineered Flooring, Solid Wood Flooring, Vinyl. We are also one of the UK's leading retailers in 3D wall panels.
Contact info
United Kingdom
- www.saleflooringdirect.co.uk
3.7
Average
526 reviews
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Hasn’t replied to negative reviews
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Excellent service
Flooring was true colour
Promt delivery would definitely use this company again
19 October 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Reply from Sale Flooring Direct
Thank you for your review! I am glad to see we have revolved this issue by clarifying we sell by the square metre & you received the correct amount of goods, & we are currently awaiting photos of the damaged goods to replace these, Thank you,
Very straightforward ordering and…
Very straightforward ordering and delivery. Great product at a fantastic price. I will buy again!
17 October 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Perfect product
Perfect product. Been looking for a while in diy shops with no joy. Easy website and delived within 4 days, brilliant
19 October 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Came quick and love the flooring
Came quick and love the flooring. Just wish they had kept us in the loop more about when it was coming. But we were in so it was fine.
16 October 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
So firstly I paid for next day delivery…
So firstly I paid for next day delivery 49.99 and it wasn't shipped. I called them 2 working days later and this was rectified and I was offered a refund for the delivery. However they only sent me back 10 pounds. Then when it finally did come 2 days after I called the order is delivered on a pallet rather than in boxes. As someone with physical disabilities this made it impossible for me to get the boards into my home and I ended up having to ring someone else to come and help and hope they didn't get stolen whilst waiting. The man who delivered them couldn't care less about trying to help just wanted to leave them there and go. Poor delivery service and poor refund service after they messed up. The only thing that I can say was good was that I recieved the correct order eventually and the lady who I spoke to from customer services was very nice on the phone. I will never order from this company again though.
17 October 2024
Reply from Sale Flooring Direct
thank you for your review, Sincere apologies to hear you have not had the best experience with us, we will certainly pass all your feedback on! Thank you,
Laminate flooring
Good customer service and very quick delivery very satisfied with the product
20 September 2024
Reply from Sale Flooring Direct
Thank you for your kind review! we appreciate this dearly!
Brilliant Flooring
Ordered it on the Sunday, it was delivered within 3-4 days.
The flooring itself it’s stunning, really satisfied with it, thank you.
Will recommend to anyone who is looking for decent flooring that’s at a decent affordable price. 👍🏼
6 October 2024
Reply from Sale Flooring Direct
Thank you for your kind review! we appreciate this dearly,
This company have been really helpful…
This company have been really helpful specially with delivery issues. The carrier were delivering at days that wasn't requested and customer service of sale flooring sort this out very quickly.
5 October 2024
Reply from Sale Flooring Direct
Thank you for your kind review! we appreciate this dearly,
Super service and great delivery when…
Super service and great delivery when they said it would be delivered
Would definitely use them again
10 September 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We appreciate this dearly.
Second time I’ve used this company and…
Second time I’ve used this company and they are great. Fast delivery, helpful on the phone, good prices.
1 October 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We appreciate this dearly.
Found the website ease to use
Found the website ease to use, so quick to order, delivery was in two day, all very good, the only thing I would say is, delivery was a standard price, only wanted one pack, because of damage to area off the floor, still had to pay for a full order price
26 September 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Great customer service and oak floor
Great experience with this company. Good customer service calls and excellent oak wood floor strips. Totally recommend.
19 September 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Great flooring for a great price
21 September 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
One box was damaged,
19 September 2024
Reply from Sale Flooring Direct
Thank you for your review! Sincere apologies to hear you have received da,ages, If you could email us on NEF@saleflooringdirect.co.uk we will do our best to assist you, Thank you
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Tiles were damaged in transit
Tiles were damaged in transit , obviously nothing to do with the supplier, but absolutely first class response even over the weekend , replacements sent and delivered, would definitely recommend this company to anyone
18 September 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
As described and delivered on time
27 August 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
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