SafariBookings Reviews 

224
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and efficient local operators who respond promptly to inquiries, handle custom requests with high professionalism, and provide detailed travel planning assistance. Travelers note that the platform makes it remarkably easy to browse various providers, compare options, and seamlessly organize dream itineraries. Some reviewers were not happy with occasional communication gaps, operator quote limits, or specific tour itinerary shortcomings. Consumers mentioned experiencing delayed replies on certain occasions, restricted operator choices for quotes, and less than ideal wildlife viewing times during guided safari drives.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Consumers find staff to be positive, highlighting efficient, friendly, and informative agents who are always... See more

Response time

People report positive experiences with response time, highlighting prompt and efficient communication across... See more

Customer service

Reviewers highlight positive aspects of customer service, praising efficient, friendly, and informative... See more

Website

Reviewers express high satisfaction with the website, describing it as professional, intuitive, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you wil... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(224)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our experience is that SafariBookings…

Our experience is that SafariBookings is an efficient and trustworthy company.
Ourvagent, Patricia Landau, has reported that in all dealings with SafariBookings, she has had total cooperation and professionalism.
Viva Safaris greatly appreciates the business we have generated via SafariBookings.
We look forward to a long and mutually enriching relationship.

16 February 2026
Rated 5 out of 5 stars

They understood the purpose of our trip…

They understood the purpose of our trip from the very beginning. Communication was straightforward, all our questions were answered clearly, and they helped promptly with technical issues. Everything was prepared exactly as requested, with no attempt at upselling.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

SafariBookings is an excellent platform…

SafariBookings is an excellent platform that we truly enjoy using. It is a trustworthy and reliable platform for anyone who wants to build and maintain a stable business in the safari industry. I highly recommend SafariBookings to anyone looking to grow their business with confidence.

12 February 2026
Rated 5 out of 5 stars

Southbound Tours started small, now...

Southbound Tours started as a small boutique tour operator based in Namibia doing mostly high-end flying safaris all around Southern Africa. With the marketing and assistance of SafariBookings we scaled it into a business now catering to clients from all over the globe not only in the high-end budget anymore. It's a great product for companies like us who were already in business, already employed staff, and with cash flow. It's a great way to scale your business, if you are willing to make the investment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

A Platform That Truly Supports Safari Operators

Working with SafariBookings since 2018 has been more than just a business partnership for us, it has been part of our journey and growth as Serengeti Wakanda Tours & Safaris. From the early days to where we are today, their platform has played a meaningful role in helping us reach travelers from around the world and build trust in a highly competitive safari market.

SafariBookings gave us visibility when it mattered most and helped us grow with credibility, consistency, and confidence. The impact they’ve had on our business over the years cannot be overstated. Seeing our company grow alongside this partnership has been incredibly rewarding.

We are truly grateful for the support, professionalism, and opportunities SafariBookings continues to provide. We highly recommend them to safari operators and travelers alike, a platform that genuinely helps businesses grow and dreams take shape.

9 February 2026
Rated 5 out of 5 stars

Colin with Wayfairer was amazing

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient through tweaks we wanted and was always responsive to questions. Great experience and appreciate all of Colin’s support.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Very good attention and communication from the very first contact. Fast, clear, and very professional responses. The booking process was easy and they made us feel very confident.
So far, a very good experience. We are really looking forward to starting the safari.

3 February 2026
Unprompted review

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