REPLY BACK TO RUNA.COM
Reply back Runa.com
NO my issues has not be resolved
All that happens is email different Runa platform and get no help, or Ignored. Saying the same thing fill out another Claim, I'm so sick of this! All that has to be done is 1. Reactivate the card 8008 that has my refund on it or 2. Send a new debit card to my email, which you would of thought that what Runa would have done in the 1st place being 8008 card had been Deactivated from the fraudulent charges. But no they put it on a Deactivated card. Why? So now I have go again and email to get no where with this Company Runa. The customer service is the worst I have ever came across. What I'm asking, I'm sure would not take that long to fix but no, each person I email tell me to fill out another claim.WHY? The crazy thing is a Runa Request page I made 3 Request and all 3 came back and said Solved. WHAT did they Solved nothing. So if Runa read this, just get to the right person to fix my issue so I can go way. Please, Diana Edlin