Rudkin & Herbert Ltd. Reviews 154

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a new boiler fitted by Jason Herbert in two days at the beginning of March. Jason was very friendly and made sure the job was done to the best. Thank you to the company in being reliable and an... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, Cam came Wednesday morning and went above and beyond to make sure we went minimal time without gas and water services. Real clean job. Tidy pipe work, cleaned up after himself and l... See more

Rated 5 out of 5 stars

We're really pleased with our new full central heating system fitted by Jason. A competitive price, friendly & knowledgeable staff who took care to ensure their work look good aesthetically and clean... See more

Company replied

Rated 5 out of 5 stars

I wanted to relocate my boiler from attic to airing cupboard. Ian came out to give me a quote followed by written quote with was detailed to my needs which I am appreciative off. Cameron was sent by R... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Store
  3. Bathroom Remodeler
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services throughout Leicestershire. Why Choose Us? Qualifications &; Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified. Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish. Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation. To see more reviews, visit our review profiles on Reviews.co.uk, Yell.com, Which? Trusted Trader, Google Plus and Yelp.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Could not be happier

Job quoted & professional installation within a week. From Ian quoting the job, being very open and honest of what was required and that it would take 2 days rather than a 1 day rush. I believe it was Connor who fitted the boiler within the 2 days and had it up on running as well as through a smart app. Could not be happier & their price undercut British Gas by well over £1000.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

New Boiler

We had a new boiler fitted by Jason Herbert in two days at the beginning of March. Jason was very friendly and made sure the job was done to the best. Thank you to the company in being reliable and answering any questions we had.

2 March 2026
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you very much for taking the time to complete a review. We will share your comments with Jason and all the team and it's great to know you have been pleased with the service provided by Rudkin & Herbert Ltd. Thank you once again.

Rated 5 out of 5 stars

New boiler and electric fire…

Just had a new boiler and electric fire fitted by Cameron and Shaye. Engineers did a really good job, nice and tidy. Started on the agreed date and completed on time. Thank you to Max for resolving a snag promptly.

3 November 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you for taking the time to share your positive review we are pleased you are happy with the install and the level of service provided we will pass on your comments to the team involved
Thank you from the R&H team

Rated 5 out of 5 stars

New Combi Boiler with shower processor.

I wanted to relocate my boiler from attic to airing cupboard. Ian came out to give me a quote followed by written quote with was detailed to my needs which I am appreciative off. Cameron was sent by Rudkin & Herbert who was very knowledgeable in his trade. Cameron was very polite and helpful my home cleaned every evening when they left. Thank you.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

It's the professional attitude of the staff that make this company so reliable and return to again and again, feeling confident in their ability to always do a great job. Both Connor and Max have recently done excellent work for us; showing courtesy and respect for our property. Wouldn't hesitate to recommend them and the company.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

New boiler

We have just had a new boiler fitted along with some additional radiators, and we are delighted with the service received. Ian was helpful and friendly when he came round to quote, and nothing was too much trouble for Cameron who fitted the boiler. He was tidy and efficient, and we have nothing but praise for his work. Overall, an excellent job from start to finish!

9 May 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you for taking the time to leave a positive review I will be certain to pass these comments onto Cameron and the Team!

Rated 5 out of 5 stars

Absolutely brilliant

Ian was fantastic when he came around to give us a quote. He gave us his number incase we had any questions. Nothing was ever too much. Cam and Tom who came in to carry out the job were exceptional. They got on and were extremely professional, really fast and knew exactly what they were doing. Cam gave us great advice on pipework etc.. we couldn't have found better trades people and can't thank them enough for a wonderful job.

27 May 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you for the positive review, we will certainly pass this onto the team! Thank you for taking the time to leave a lovely review
R&H Team

Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by Rudkin and Herbert. Boiler service carried out neatly and cleanly. Reliable as ever.

5 March 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Always good to hear of positive experiences!
Thank you for feedback I will also pass onto Paul
From the R&H Team

Rated 5 out of 5 stars

Boiler Replacement - Leicester

The team always do a great job. Most recently I've had a new boiler installed and the process was smooth from start to finish. Also shout out to Cameron and the other members of the team that did the work on site, they did an exceptional job and went above and beyond to not only replace the boiler but also sort some associated issues.

6 February 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

We are happy to hear that you have received another first class service. I will pass on your comments to the team involved.
Thank you from the Rudkin & Herbert Team.

Rated 5 out of 5 stars

Smooth and efficient service

The whole process was smooth and efficient. When Glen came out to do the quote, he was great at explaining the issue we had at the time with our boiler and offering advice on the next steps. The quote itself was detailed, in comparison to the other quote obtained from another provider.

Cameroon was involved with installation the new boiler. Again, he was great; friendly and good at explaining things. He offered advice on energy saving. On the whole, we were happy with the service offered and we would definitely recommend the company.

16 January 2025
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you for your kind review I am pleased you are happy with our service and the new install I will pass your comments onto the staff
Thank you from the Rudkin & herbert team

Rated 5 out of 5 stars

New boiler

Ian, Cameron and Spencer were all lovely - Ian when quoting the job and Cameron and Spencer fitting the new boiler. Felt entirely in good hands all through the job - Cameron and Spencer were clear, communicative, helpful and they did an absolutely thorough job. Office staff also incredibly helpful and pleasant - will very happily use again and highly recommend.

9 December 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your kind feedback, we will certainly pass on your comments to the staff involved.
We are pleased you are delighted with the system and the service received.
From the Rudkin & Herbert Team

Rated 5 out of 5 stars

Highly recomend

Very good service, Ian was very helpful in giving a quick quote based on his expertise. Also, Cameron who installed the boiler was friendly, very experienced and communicated every step very well. We faced a small issue during installation (A fault of the manufacturer) but Ian and Cameron came together to resolve it quickly and painlessly. Would use Rudkin & Herbert again and highly recommend

4 December 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your kind review I will pass this onto the staff involved. We are delighted you are happy with the service provided by our company.
Thank you from the Rudkin & Herbert team.

Rated 5 out of 5 stars

SHOWER ROOM RENOVATION

Rudkin and Herbert were excellent and we recommend them. The plumbing and carpentry was done to the highest standard. All the rubbish was taken away and the carpets on the way to the shower room were protected and left clean. Everyone was very helpful, especially Paul , Carl and Rob.

18 November 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the kind review we will pass on your comments to the staff involved
We are delighted you are pleased with the service
From the Rudkin & Herbert Team

Rated 5 out of 5 stars

The best experience possible.

R&H have just completed a major modernisation of my central heating system. The engineers have done it in shorter time than planned. The quality of the work and the communication have been exemplary throughout. R&H have exceeded our expectations.

17 October 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the kind review we would be sure to pass on your comments to the staff involved
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Installed a new boiler

Installed a new boiler. Brilliant in every department. Would recommend for your plumbing requirements

11 October 2024
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Good Morning

Thank you for your reviews we are very pleased to hear you would recommend us and that you are happy with the service we have provided.

We will share your comments with all of the team here at R & H and look forward to working for your in the future should you have any further plumbing projects.

Rated 5 out of 5 stars

Excellant company

From the initial quote for a replacement boiler and bathroom installation, all of the team at Rudkin and Herbert have been very proffesional and approachable. The quotes are detailed, listing all of the work required and materials needed. The fitters are all skilled and complete the work to the highest standard. The office staff have been a pleasure to communicate with and reply promptly to queiries. I would not hesitate in using Rudkin and Herbert again, they are one of those local companies that put your faith back into the use of independant trades people.

11 September 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the kind review we are delighted you are pleased with both the heating & bathroom works! we will pass your comments on to the team
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Replacement Boiler

From quoting to installation of the boiler was seamless. Ian the director came out and was full of advice and options. I opted for a Bosch Worcester boiler and Installation was booked. The gentleman who installed the boiler Joe was great and happy to answer any questions I had. Great company with lovely people. Would recommend to anyone.

25 August 2023
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the lovely review we will be sure to pass your comments to those involved
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Excellent communication and Service

All communication with the staff was excellent. Regular updates on progress. I was told by another plumbing company that my boiler flue was too close to the window and a flue for that boiler was not available and that I would need a new boiler. Contacted Rudkin & Herbert, sent over a few pictures of the boiler and the flue. They got back to me with a quote for replacing the flue. Work was carried out on time and provided with a new Gas Safety Certificate :)

21 June 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the feedback its always great to hear that you have received a quality service and are happy to recommend us to others
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Joe and his team did an excellent job

Joe, Cameron, Max and Ed (and another young man whose name unfortunately escapes me) finished a fairly complex installation at my aging home after keeping their noses to the grindstone for a week. The work was less disruptive than I feared, despite numerous unexpected difficulties encountered. Lovely lads and a credit to the company.

Dave and Sue

21 June 2024
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the lovely review I will pass the comments onto the lads involved we are pleased you are delighted with the job
Thank you from the Rudkin & Herbert Team

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