Royaltie Reviews 154

yep here we go with the website down , charging my card when we canceled this 3 years ago. this company is garbage. knowing full well we dont use their anything. i cant wait to find out who is in charge so i can send them some wild west justice. its time dire and direct love was shown to people who deserve it. spare none

This was a typical MLM scam. Their system was marketing Youtube videos to our potential clients but the videos were actually of our competitors. Choosing to use them actually hurt our business and they continued charging us after repeatedly requesting to cancel the service. BEWARE!!!!!!!!!!!!!

Lynda Vardy, I have been communicating with your support team to cancel my service and fees returned without success, as per my below information.

As per my email On Sun, Aug 9, 2020 at 04:18 PM, "Frank Prima" frankieprima3rd gmail wrote:
I want to cancel my account ASAP under my email frankieprima3rd gmail

Then after poor communication as per my email
On Sun, Aug 9, 2020 at 04:19 PM, "Frank Prima" frankieprima3rd gmail wrote:
No cancel the account and I don't want to be billed again! Thanks

Again then after poor communication as per my email
On Tue, Oct 6, 2020 at 03:17 PM, "Frank Prima" frankieprima3rd gmail account wrote:
I wanted to cancel my service and now your company has charged my account for 3 mounts that I want refunded back to my bank account ASAP. If this matter is not handled ASAP I will process legally and will make referral to the Florida State Attorney General for charges of fraudulent crimes. Please contact me by calling my cell 813-285-3300

10/7/20 12;15 pm sent another request
I demand my $216 (3 months x $87) returned to my bank account ASAP first of all and my service with your company closed and any future fees canceled! Last chance before I report this fraud and take legal action against your company!
I completed the form as requested

I expect my refund within 10 business days. If not received, I will be reporting this company to the BBB and Florida State Attorney General for charges of fraudulent crimes.

Please contact me by calling my cell 813-285-3300

Frank Prima

I cancelled a month ago, today they charged me again. I did go through their process by filling in a special form and that was supposed to take care of the billing and cancellation request.

I hit the first star only to enable this message, when I finish I will start to hunt them down for the money Royalties stole from my account. I will update after I find out if I am paid back.

Tom Goll

I sent in a request to cancel my subscription
several days prior to my due date.
They totally ignored my request and took unauthorized
funds from my bank account and refuse to return it.
I spoke with Alexander who was extremely rude.
They have over 20 complaints with the BBB on the same issue.

I don't understand those nuts who complain about difficulties in cancelling. I myself cancelled a few months ago, due to personal issues, and I had absolutely no problems in cancelling, nor did I have problems such as Royaltie continuing to bill me. In fact, I am planning on reactivating next week. Royaltie's customer support had been great! Bon voyage to the malcontents.

total joke company was a totally joke software and I totally shitbag cancellation process if you want to waste your money throw it down this train

Great software .generate many leads for my business.

A few years ago I signed up for the Royaltie Gem program as an affiliate. I sold quite a few units but they were buggy and really did not produce a lot of traffic.

Today I responded to an email offer to rejoin them. Apparently, they are now offering AI-driven marketing. Before I was even approved, I contacted the Zoom support they provided me with. Within 60 seconds a friendly face came on and greeted me.

I need to say that I have been selling and providing online marketing for small businesses since 1995.The service person was excellent, someone who I wish I employed. Answers were direct, to the point and spot on. I even tried to trip her up and she had the correct answers including "I dont know". She was very professional.

I have yet to try the service but I can honestly say that the support was phenomenal. If they can take some of the work out of a campaign and make the phone ring with leads I will be back to declare Royaltie and the CEO Justin as superstars.

After being an business owner for 15 years and using many marketing platforms over the years, I have never come across an All-In-One Marketing Platform which is powered by Artificial Intelligence and does everything needed to get my business in front of potential new clients.

After setting up the platform with my landing pages and social media ads, it took me only 5 minutes daily to keep my 1st Class online presence.

I will never stop using this platform and it has helped raise my online profile and many new customers / clients.

Royaltie has changed and put my business on the best path for sustainable success. I also decided to partner with Royaltie and make extra on the side because of the high demand for their software.

Scammers !! They don't send any ads and they just rob you of money !! Proven by hundreds of deceived people! watch out for this company and you won't lose your money !!!

Great software to use for any business doing Business to Business or Business to Consumer. I have been using the software since 2017. I run 3 businesses with it. The Artificial intelligence combined with automation is like having 3 virtual assistants working for all 3 of your businesses...
Carl Scott
866-532-5550

This online marketing pkatform is just amazing! New leads every single day by using 3-Click Marketing!

This company and its CEO, Justin Belobaba, is very questionable at best. Their customer service is non-existent. They take your credit card for payment, and then you cannot remove your credit card information from their back office. The CEO is a serial entrepreneur with a very questionable background. I tried to resign from the company over ten days via email, attempted to contact their Zoom Customer Support numerous times unsuccessfully, left a voicemail message for their VP of Marketing, Cheryl Coco, and got no response. My monthly renewal fee of $87 was coming up for renewal, and I was trying to resign. They never responded and hit my bank account for $87.00 again.

I had the cell phone number for the CEO, Justin Belobab, and tried to call him. He texted me he couldn't talk but asked what I needed. I stated I wanted to resign and requested a refund of $87. He agreed to cancel my subscription but refused to refund my $87 because the time had passed, but it wouldn't have if they would have responded to my numerous attempts to contact them.

In conclusion, I would strongly advise anyone and everyone not to do any business with this company. All I'd suggest is you read all the negative reviews on TrustPilot. That should convince you not to join this company.

Now I have to contact my credit card co and issue a Dispute. I'll have to cancel my credit card and ask for another. Then I'll have to go through all the work of changing all my auto payments—just a bunch of needless crap. Don't join this company.

I have been an affiliate with Roylatie for over 2 years, I stuck with them through the Gem to Digital Marketing transition. I was excited about the digital ad network and I began building a downline. I have had several problems which I tried to resolve with the support people at Royaltie. At one point I sent an email to the CEO of Royaltie and told him the problem I was having. I was critical of the support people and said they weren't listening to me. He told me that if I was going to be critical of his support team he wouldn't even talk to me. Last December they stopped paying me commissions, so I tried to talk to support about it. They wouldn't talk to me on their "zoom" customer support and said I had to email. I emailed asking why I wan't being paid. I got a one-line reply You haven't completed the training. What training are you talking about! No explanation, no information. I emailed them again today, but I am done with this company. They are stealing commissions from me.

I was with Royaltie before and didn't have an issue; except my business wasn't getting a lot of traction from the marketing effort utilized through this platform.

I re-activated and had a major issue with logging on. I sent a DM to the person who brought me in and I also sent an email to Royaltie as well as submitted information via their chat.

I had already spent 1 hour trying to resolve this issue with the temporary PW I was given during the reactivation Zoom Meeting. When that didn't work I opted to send an email and a request for assistance via their Chat box. I advised that I would only allow an additional 30 minutes to try to get this resolved or I would have to cancel.

In the meantime, the person who brought me in; got in touch with someone at the office and they were able to reset my PW and sent me an email i 31 minutes! Awesome right?!? WRONG! Justin then comes through via chat and without addressing my issue, simply tells me that I he will cancel my subscription since I am "threatening" to cancel.

I didn't threaten to cancel; I made a clear statement of what my expectations were after wasting 1 hour of mytime trying to get into the system so that I could utilize this platform. Instead of addressing my issue - Justin was in his feelings about me stating I would have to cancel if this wasn't resolved within the next 30 minutes.

Consequently, I took screen shots of everything and I addressed this to Justin. I also let him know that he would need to explain to the person who brought me in that I will not refer the 25 contacts I had on board to join and utilize this marketing platform. This is the worse Customer Service ever!!!!

Royaltie, if you enjoy Justin representing you as a company; I highly recommend that take him off the Chat and send him to a Customer Service School. Rule of thumb: no matter what; do not get personally involved or in your feeling about what a customer is saying. They are upset about something that has happened or something that didn't happen. YOUR JOB is to resolve the issue. Address the problem at hand and assure them you are working diligently to resolve it.

ALL OF THIS OVER A SIMPLE PW RESET. SMH

I expect my refund within 10 business days. If not received, I will be reporting this company to the BBB.

This Is NOT a good company I asked to Cancel BEFORE I was charged , Then . was told no and I had to fill out a form Did that and was still charged again. Was told to fill out The same form. And was told MY forms were received! I need to be refunded.

Apparently if want to downgrade..don't trust the site.Oh you see they are a perfect company. They refused to credit me the difference..its a simple thing..and now that they won't..I have decided they are not worth working with. Be warned..the customer service is awful..don't plan on talking to a person.