I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
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Review summary
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Absolutely in love with these Vans Half-Cabs. Love the purple/green colourway, and the quality is exactly what you'd expect from Steve Cab. They're incredibly comfy and my feet feel snug, support and... See more
Great service. Delivered on time. Can sign in as a guest. Don't like other companies that make you have an account. Product looks ideal, still trying it out and hopefully buy more Footprint insoles ki... See more
Company replied
They somehow know how to market trainers to me that I really like, bagged some nice NB skate shoes I'm a sucker for those gum soles and a pair of jeans I don't need but look nice. Delivery was fast, p... See more
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Company details
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2K reviews
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Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the quality of your purchase and that it arrived on time.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Fan for life
Brilliant service quick delivery and great shoes I've been an avid user of route one since the catalogue says when I would order items from the mail order catalogue along with HSC ! Even brought a mongoose mence BMX back in the day from route one ! Glad to see they still have the great service and customer care they started with ! Fan for life !
21 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've been part of the Route One journey for so many years.
It's amazing to hear you've been shopping with us since the mail order catalogue days and even picked up a Mongoose BMX from us back then! We're so pleased to know you still receive the same great service and customer care that first made you a customer.
Your loyalty and support over the years truly mean the world to us. Thank you for being a fan for life – we can't wait to see you again soon!
All the best,
Maddi
Route One Customer Care
Good service
Good service, but these relentless emails asking for feedback.. I buy often and leave feedback often..
Stop ffs
21 July 2026
Reply from Route One
Hey Robert,
Thank you for sharing your feedback - we value it.
This has been raised with the team this morning for review and discussion.
I'll send a follow-up email shortly with further details.
Kind Regards,
Meg
Route One Customer Care
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you always have a great experience with Route One.
Your continued support means a lot to us, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your first experience shopping with Route One was such a positive one.
It's great to know you received excellent service, and we really appreciate you choosing to shop with us.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Ok Route One you did good
They somehow know how to market trainers to me that I really like, bagged some nice NB skate shoes I'm a sucker for those gum soles and a pair of jeans I don't need but look nice. Delivery was fast, packaging good, the precious objects were in good condition. This isn't my first rodeo with Route One. They've pulled this trick a few times now and it's super effective. I'm now ignoring their emails for a while so I don't buy anything else, so snack on that you crafty Route One marketing people. Got to boost I've just heard that Sting has been kidnapped. Apparently the Police have no lead.
20 July 2026
Reply from Route One
Hey Ed,
Thank you for the brilliant (and hilarious) feedback!
This made us smile.
Really glad the trainers and jeans hit the mark, and that everything arrived quick and in good shape. We'll try to behave ourselves with the emails for a bit - no promises, though.
A big thanks for being a loyal customer.
Hopefully not too long until we meet again!
All the best,
Meg
Route One Customer Care
Meg has been so helpful after my…
Meg has been so helpful after my delivery was lost with Royal Mail, she arranged a replacement so quickly. Everything has arrived now and it’s all great and lovely quality. Thanks so much!
20 July 2026
Reply from Route One
Hey Rosie,
Thank you for such lovely feedback.
It was my pleasure!
Glad you are now able to enjoy your goodies.
Please let me know if you need anything in the future.
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey Daniel,
Thank you for the fab feedback.
Awesome that it arrived with you so quickly!
Hope you love your purchase.
Until next time,
Meg
Route One Customer Care
Reply from Route One
Hey there,
Thank you for the 5 stars!
We're happy you're happy - thank you for your support.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
My favourite online skateshop and a…
My favourite online skateshop and a trusted supplier of decks, shoes and clothes. I try to visit the store in person every time I'm in Brighton
22 July 2026
Reply from Route One
Hey Pavel,
Thank you for the awesome feedback!
Comments like this are exactly why we do what we do. Thanks for trusting us with your decks, shoes and clothes over the years - and for always popping in when you're in town.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey Phil,
Thank you for the 5 stars!
Stoked to know you were happy with the service and found the website easy to navigate.
This is exactly what we want for our customers.
Let us know if you ever need anything in the future.
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey Michelle,
Thank you for the great feedback.
Great to know your goodies got to you quick time!
Hope you get some great use out of your purchase.
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey Andras,
Thank you for the lovely feedback and for your recommendation.
We truly appreciate the support.
Until next time,
Meg
Route One Customer Care
Reply from Route One
Hey there,
Thank you for the fab feedback.
Awesome to know you are loving the shoes.
Let us know if you ever need any help choosing your next pair!
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey there,
Thank you so much for the 5 stars!
Knowing you feel like you can rely on us, makes us very happy.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
15 years of using Route One
I've been buying from Route One for about fifteen years now, always a good selection of items, and special offers on a Wednesday.
Never been to a physical store, but online is great, easy to use website and items are delivered on time too.
19 March 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've been shopping with Route One for around fifteen years.
It's great to know you've consistently enjoyed our selection of products, our Wednesday special offers, and found our website easy to use. We're also pleased your orders have always arrived on time.
We truly appreciate your continued support over the years and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Amazing products and customer service
Amazing products and customer service, highly recommend this seller, will order again thank you
21 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with both our products and customer service.
Your recommendation means a lot to us, and we're thrilled to hear you'll be shopping with us again.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Nice item at a great price and…
Nice item at a great price and delivered promptly. Good communication, too.
20 July 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with your item, found it to be great value for money, and that it arrived promptly.
It's also great to know our communication kept you well informed throughout your order.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Very fast and efficient service
Very fast and effective service!
Will purchase in future 👍🏼
20 July 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with our fast and efficient service.
It's fantastic to know you'll be shopping with us again in the future. We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Uk skaters supporting UK skaters …
Skaters supporting skaters what's not to like I can always trust that when I'm buying a skateboard from here that it's going to be good quality and get here on time
28 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear that our passion for skateboarding comes across in what we do.
It means a lot to know you trust Route One for quality skateboards and reliable delivery. Your support and confidence in us are greatly appreciated.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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