I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... See more
Company replied
Absolutely in love with these Vans Half-Cabs. Love the purple/green colourway, and the quality is exactly what you'd expect from Steve Cab. They're incredibly comfy and my feet feel snug, support and... See more
Found a unique pair of superstars paid for next day arrived quickly and when sorting an issue regarding delivery (my fault) maddie replied quickly to try and help sort the issue out as best they cou... See more
Company replied
Company details
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2K reviews
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I had a problem with delivery and…
I had a problem with delivery and couldnt fault rout one for their kind and helpful service in sorting it for me thank you
2 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear that, although you experienced a delivery issue, our team was able to resolve it for you with helpful and friendly service.
Your kind words mean a lot to us, and we're so pleased we could get everything sorted.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great service
Ordered wrong size, was quickly resolved now have my super cool dashawn jordan dunks in my size
3 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear that, although you initially ordered the wrong size, the issue was resolved quickly.
It's even better to know you're now enjoying your super cool Dashawn Jordan Dunks in the right size!
We truly appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
User friendly
User friendly. Quick delivery. Good quality products. Everything done simply and well. What’s not to like.
30 June 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found our website user-friendly and that everything was simple and straightforward from start to finish.
It's also great to know you were happy with the quick delivery and the quality of your products.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Next delivery 😀😀
2 July 2026
Great shop and great customer service!…
Great shop and great customer service is very good. My parcel got lost , after contacting the CS I have received the replacement the next day! 5 stars from me!
30 June 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you had such a positive experience with our customer service team.
We're sorry your original parcel was lost, but it's great to know we were able to get a replacement sent out to you the very next day.
Your kind words and 5-star recommendation mean a lot to us. Thank you for your support, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Products exactly as described with…
Products exactly as described with quick postage, what more can you ask for?
30 June 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your products arrived exactly as described and that you were happy with the quick delivery.
Comments like yours really mean a lot to us, and we're so pleased you had a great experience.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Ripped bad quality
Ordered some jorts for my partners birthday and they've come with a huge hole in the side.
5 June 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really sorry to hear the jorts arrived with a hole in the side, especially as they were purchased as a birthday gift for your partner. This certainly isn't the standard we expect from our products, and we understand how disappointing this must have been.
We will be contacting you directly regarding this issue and hope to get it resolved for you as quickly as possible.
Thank you again for bringing this to our attention, and we appreciate your patience.
All the best,
Maddi
Route One Customer Care
Excellent size guide, seamless exchanges
Love that the descriptions of products give the height of the model and what size they're wearing. Makes it easier to judge sizing. Exchanges handled extremely quickly if sizing is wrong too.
2 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found the product descriptions, including the model's height and size, so helpful when choosing the right fit.
It's also great to know that when you did need an exchange, the process was handled quickly and smoothly.
We truly appreciate your support and are so pleased you've had such a positive experience shopping with Route One.
All the best,
Maddi
Route One Customer Care
Great product and good price, but…
Great product and good price. But slower than expected.
1 July 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really glad to hear you were happy with the product and felt it was good value for money.
We're sorry to hear the delivery took longer than you expected. We understand how important timely delivery is, and we appreciate you bringing this to our attention.
Thank you again for your support and honest feedback. We hope to provide you with an even better experience next time.
All the best,
Maddi
Route One Customer Care
Quick and easy to order products are as…
Quick and easy to order products are as described no issues
29 June 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found the ordering process quick and easy, and that your products arrived exactly as described.
It's great to know everything went smoothly, and we truly appreciate your support.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Quick & easy to buy plus super fast…
Quick & easy to buy plus super fast delivery, will definitely be purchasing again.
29 June 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found the ordering process quick and easy and that your order arrived super fast.
It's great to know you'll be shopping with Route One again, and we truly appreciate your support.
We look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
The experience in store and online is…
The experience in store and online is always brilliant. Im in Glasgow and my beat mate and godson are in Newcastle who have now started using the site
1 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've consistently had brilliant experiences both in-store and online.
It's especially great to know you've recommended Route One to your best mate and godson, and that they're now shopping with us too. Your support and recommendation really mean a lot to us.
Thank you again for your continued support, and we hope to see you all again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found our website easy to use and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you so much for your lovely feedback! We're delighted to hear that shopping with Route One is always a great experience.
Your continued support means a lot to us, and we truly appreciate you choosing Route One.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with your experience and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
A great skateboard shop
Route one has a massive selection of skate products, including its own brand items. Delivery is always quick and ive never had any issues with route one. Would recommend them
30 June 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've had such consistently positive experiences shopping with Route One.
It's great to know you've been happy with our wide selection of skate products, including our own-brand range, and that our quick delivery and service have always met your expectations.
Your recommendation means a lot to us, and we truly appreciate your continued support.
All the best,
Maddi
Route One Customer Care
Original item delivered to incorrect…
Original item delivered to incorrect address by RM. Was sorted quickly.
30 June 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear your original order was delivered to the incorrect address by Royal Mail, but we're really pleased to hear the issue was resolved quickly by our team.
We truly appreciate your patience and understanding, and thank you for your support.
All the best,
Maddi
Route One Customer Care
Great retailer
Bought hubby a pair of Converse trainers, great price in the sale , prompt delivery, will use this retailer again.
30 June 2026
Reply from Route One
Hey Carol,
Great choice with the Converse!
Thanks for the fantastic review.
We're thrilled the sale price and speedy delivery made for a smooth shopping experience.
We look forward to welcoming you back.
All the best,
Meg
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the value and the service you received.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the service and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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