Roman Blinds Direct Reviews 

3,541
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom materials, the beautiful fabric finishes, and how wonderfully the items fit their windows. People also consistently mention that the online ordering process is straightforward, measurements turn out precise, and regular communication throughout production makes everything smooth. However, some people mentioned experiencing frustrating delivery delays or issues with external couriers taking significantly longer than expected to bring their packages. Additionally, a few consumers noted that certain hardware components, such as mounting brackets or wall fittings, felt flimsy, difficult to install, or failed to secure the window coverings properly.

What people talk about most

Product

People report positive experiences with product quality, praising the beautiful materials, neat stitching,... See more

Quality

Consumers find quality to be positive, frequently highlighting well-made fabrics and beautiful designs.... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, presenting a mix of positive and negative... See more

Order

Customers had positive experiences with order, highlighting the straightforward online process and helpful... See more

Service

Reviewers express high satisfaction regarding the quality service and products received. Consumers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I initially ordered a set of roman blinds for the living room a few weeks back. They look so great that I bought 2 more for other windows. The service has been outstanding and when I had an issue, Chl... See more

Company replied

Rated 5 out of 5 stars

Great quality great price. Our second Roman blind we’ve ordered and the delivery, quality and service has been spot on. From free samples to ‘keep in touch’ emails to remind you about your order pro... See more

Company replied

Rated 5 out of 5 stars

I ordered a motorised Roman blind in a gold velvet. Not the easiest of thing to make. But I am delighted with the result. Well made, lovely material and hangs beautifully. We charged up the battery an... See more

Rated 5 out of 5 stars

Beautifully made Roman blind. When ordering the website explained there needs to be a join due to the size of the blind so i expected this to be slightly visible - the blind arrived and the join is co... See more

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Guaranteeing quality and style in abundance, all of our roman blinds are made to measure in Yorkshire to our customers’ exact specifications. Browse through a vast selection of fabrics, which range from bold, flamboyant patters to simple designs in tasteful and understated colours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,541)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered a Roman blind on Saturday evening and it was delivered the following Wednesday. Easy to install and blind looks great.

14 October 2024
Rated 1 out of 5 stars

Not really happy with the finished…

Not really happy with the finished quality of the covers. The inset of the zips is extremely clunky, and not all face in the same direction. Piping has seams mid edge. Considering this was £200 + for 4 small cushion covers, I expected a better finish overall

25 September 2024
Rated 5 out of 5 stars

So far so good

Our blind is currently in shipping on its way to Nz so cannot comment too much yet…however so far have been very impressed with the speed of delivery to uk, blind prices compared to other websites, and the print colour/pattern looking just like the picture online.

20 August 2024
Rated 5 out of 5 stars

Fantastic

Fantastic, very fast efficient service. I’ve been using Roman Blinds Direct for about 14 years and have never been disappointed.
I definitely recommend them.

9 August 2024
Rated 4 out of 5 stars

Good quality blinds

Good quality blinds, lovely material. Brackets not as shown in video and a little tricky to fit. Overall really pleased with quality and service.

11 July 2024

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