Rollingriches Reviews 1,400

I am a VIP player with Rolling Riches. Rolling Riches have become by far the worst platform online. Everytime I submit a redemption, the VIP host says it’s a delay and it takes days and sometimes weeks for my redemption to be approved. When I buy a special pack with a scratch card it spin, it is never attached. I have sent a message over a week and has not gotten a response yet, I bought the coin pack but never got my free bonus. I gave them a three because the games are super fun and a wide variety and I also like the vip bonus coins packs. Rolling Riches use to be a great platform, but lately it has been the worse. I hope Rolling Riches get back on track because they are going to lose lots of customers

So I won $1,000 on account and then I went and posted the redeem on my account I couldn't get it for 10 days it says it's been 15 days now with no luck so far I have not heard back from any messages I sent to them already sent four messages and retaining to this I've never heard anything back from anyone it is very disappointing you know they take my money in a heartbeat and now they want me to wait 10 to 14 days to get my money back what the hell is that about they get there money from me in 5 secs it's absolutely disgusting that this is there business plan

After spending $$$ I finally won a bit. Not a huge amount but it’s been 10 business days (2 actual weeks). The initial email states “first time redemptions MAY take UP TO 10 business days…”
So I email support asking for an update. Get a very generic response back “ we are currently experiencing a high volume of redemptions, which has caused some delays in processing times…”

Complete garbage.

It took longer than 10 days to get my winnings of 650 but I got it and they always answered my inquiries
So will play with them again.

Support is no help. Redemption has been pending 15 days. Emailed support 5-6 times with no response or ticket closed with no resolution. Will not be playing again until redemption is received. Very sad because I actually enjoy this platform. Will not be making anymore big package purchases.

I’m waiting on 2 redemptions. They used to be so quick. I love the platform and the games. I used to love the redemption time. They won’t respond to my emails either. I don’t know what happened.

Rolling Riches PAID FINALLY. Great games but LONG REDEMPTION TIMES. If you cannot wait over 3 weeks to get your payment save your time. If they ever improve that one issue it will be a daily app for me.

It shouldn't take weeks to have a redemption paid out. But Rolling Riches is showing me it can. Horrible, Horrible and Horrible. But they have time to send me offers, like I'm gonna keep giving them money when they're not willing to pay when I win.

I am so disappointed. I have been playing for months and have been verified for months. Anytime I needed support, I was assisted within 24hrs. But now, I feel like I’m being ignored and it’s quite disheartening. I made my very first redemption request on March 25 and have yet to receive any communication explaining why this is taking more than the “up to 10 business days” they promise. I have sent 4 support requests and not one of them has been responded to.
If there’s a problem, this should be communicated with me so I can understand what’s going on. Because of this experience I am leery to use this site ever again.

2 weeks since my redemption. 0 response from them when emailed. Im sorry. I threatened to do a charge back then got the usual generic were behind on redemptions. Nothing since. 2 weeks of emails. 1 response. Of youre stupid enough like me to give them your money you wont be getting anything back of you win. Stay away!!!

Really enjoy the variety of games rolling Riches has to offer, customer service was very quick to help with correcting my account information, would definitely recommend this site

Had my review at a 2 but its a 1 forsure now. Been 2 weeks and I STILL cannot get a response as to why my redemption is pending for 2 weeks now. Ive seen multiple other people saying the same thing. Really sucks cause this site was awesome like a month ago. Not sure what happened but I would definitely stay away.

Well as everyone has stated in the comments RR has really fallen off the wagon this year. Its really sad to see it WAS such a great platform. Im thinking we all got dindindinged and ditched. If you didnt know a site called ding ding ding was up for a while and then suddenly stopped redeems, shut down an stole millions.
Im hoping its not the case with RR. I could really use my $1,000 redemption that I redeemed on 4/9/26 and its now 4/15/26. From reading reviews its not looking good for any of us to get our redemptions.
So I will stick too my 2 main platforms chumba & luckyland. Redemptions take no longer then 48 hours most times within 24.
Rolling Riches i hope you get your affairs in order an get everyone's Redemptions sent out.
Wishing all of you reviewers luck have a great year.

I placed a redemption on a debit card, which is the quicker option now two weeks ago. The company refuses to answer me whatsoever. They replied to one of my reviews, saying to contact them to expedite the process and then ignored me again. I have reached out about 12 times now in total and have not received one single response. Please save yourself’s troubles and headache, headaches and do not waste your money at this casino. They obviously do not have the money to pay people and their customer service could not care less

I redeemed almost a month ago and still have not received my deposit. I have sent several emails and no response or number to call . Very disappointed I liked playing on this platform.

i had an easy time getting verified. the customer service staff was understanding and helped me through my process. the games they have are some of my favorites and i cant wait to get spinning. BBA

I will continue to make a negative review of rolling riches daily until I get an email reply and/or my redemption. Going on 14 days at this point and 5 emails to them with no reply.

Pending redemption for 7 days. Reached out to support several times, 0 response.

I would love to give it 5 stars. They have great games and good bonuses. But it takes so long to get your money from them. My first redemption was for $500 and it took 14 days. But since it was my first one I understood. Now I have one for $500 and one for$300 pending. It’s been 14days for one and 10 for the other. It’s says your first redemption takes longes but after that it’s supposed to only take 24 to 48 hours. I would really like to start playing this site more often but if it’s gonna be like this, then I’ll have to find a different one.

If I could give 0 stars I would. I've emailed over 10 times and no response. I've had a pending redemption for over 2 weeks with no movement.

I'm starting to think this site is a SCAM

UPDATE 4-15
Got my redemption finally