Rockstar GamesReviews 

I have spent alot of money with this rockstar and I just been having problems with them saying that I lie and they told me I'm not allowed to own more than one copy of the game?? WTF I told tec that he is full of shit, you 100% can buy what ever you want and for them to say I cant get help on my account that has been ruined by hackers and now they threaten to bann me over owning more than one account? WTF?? Then Told I cant have my account fixed to bad... Humm Such rude group, Not only I was unable to do your stupid missions this last couple of weeks as Im kicked everytime at the end of my heist and worse you all say to bad cant help your account red flagged?? WTF Red Flagged?? I will file and report this as the are in. Also I was told I can be banned wiped if I take this further, this is a threat to ask for help and ask for account fixed, How can you threaten a customer that has been shopping and streaming ayour crap and this unfair games is now the trip that rockstargames does as the do not care about your game and only care about hackers and griefers.. I didnt even make a clame when I got dossed on there stupid site. This is unfair and I have all my receipts. They dont care if you are hacked, they only want the green. So sad. Then they sit and repeat and read scripts and never look at the notes so its all a waist of time.. Be warned hackers steal your info and rockstargames threaten the players that are being that turn them in when they ask for help and DONT DO NOTHING> I will file this with BBB and thr UNITED STATES ATTORNEY GENRAL. Case#34355568 PS NOT COOL TO SAY YOU GET BANNED IF REPORTING TO BBB AS THIS CAN BE A LAWSUIT>> YOUR CALL!

Totally unhelpful, unreasonably long waiting times for answers considering the size of this company

Imagine you have a problem connecting to Rockstar's service via the launcher, and you've tried all possible solutions, but it still doesn't work. There's no support from this lousy company, just a standard reply.

Non existent customer support, I suspect it is very poor AI. Had 5 tickets closed without reference and now they have blocked my IP address to try and prevent me contacting them.

This has to be the worst service I have ever had the mis-fortune to encounter.

I've now submitted two tickets to get a issue resolved about Red Dead Redemption 2 PC game not connecting to their Games Library but they have both immediately get marked as resolved without any action or solution. How many times do customers have to go through this nightmare customer service to be able to play a game that Rockstar is quick enough to take the money for?!!

They gonna ping pong you between people from customer support and wont help you get back your account you gonna have to buy the game again......

this company is terrible when it comes to designing missions for money some are to impossible to beat by one self and i swear if i have the same experience from gta6 ill never fck with the francise again and ill boyott it

I asked them to fix a ban on my account which occurred while I was on a private server (just myself) and thier reply was don't do it again and we are enforcing the ban tried to get a real person but all I got was bots shoddy company

When I contacted the rockstar support team the gave me an answer to my problem than I tried to do as the told to reset my email, then it gave me an error and ik contacted them again and the only sent an automated massage and ok kind find any other solution for my problem

Its ok sacking employees for creating a union . massive law suits unfair dismissels incoming . and a massive petition to just boycott rockstar gta 6 . And if rockkstar dont apologise and offer them their jobs back then some of the devs might just release all your secrets and source code and finish the company off paybacks is best served stone cold

Non existent customer support, I suspect it is very poor AI. Had 5 tickets closed without reference and now they have blocked my IP address to try and prevent me contacting them.

This has to be the worst service I have ever had the mis-fortune to encounter.

Rockstar is bad I purchased gta5 on steam ages ago lost my rockstar account login so put a ticket in for help asked them to remove the linked account on the game and they won’t do it I understand I can’t get in to old account and email but I ent asking them to get me back in to old account I’m only asking for them remove the linked account and delete it as I’ll make a fresh account and link a new account to my game but they can’t even do that without security stuff simple task off remove the account not get me back in it just remove the account they no way they need confirmation from my old account for them to remove it so game useless to me can’t play without account can’t even open the game requested my money back and the emails go quiet feel robbed tbh don’t deal with rockstar they won’t help in any way and will only cause you problems

They used to be great, but today they just suck, and try to milk the costumers like Cows!!

They don't care about the player base. They've made enough money to quit so they have, while opening pre order for the next installment and pushing it back an entire year.

I am the legitimate owner of an Epic Games account where I own a copy of Grand Theft Auto V. However, my Epic Games account was linked years ago to a Rockstar Games account that is NOT mine. I no longer have access to that Rockstar account or its email.

I have contacted Rockstar Support multiple times and provided proof that I own the Epic Games account, but they keep asking for verification from an email that isn’t mine. I have explained this clearly, but they have not resolved or escalated my case.

I simply want Rockstar to manually unlink my Epic Games account from that wrong Rockstar account so I can use my game normally.

Please help me fix this — it’s been weeks of frustration.

It’s em all abaut the money,..
I lost acces to an old email that was deleted years ago but it seems that this was the email linked to my rockstar account after sending 25 emails to support they never helped me out, i send them pictures of my id card , made a video of starting up the game and joining send them even pictures from the paskey i have on my macbook and even more like a purchase of a shark card i specialy made to proof it was mine

But quess what no help at all they always answer the same answer that they where not able to help or verify my request

Well i played for years red dead redemption and gta 5 online and made a lot of purchases and spend a lot of time on there

The service i got is terrible, a company like this with such a terrible service well i was hyped for the new gta 6 but guess what i dont need it anymore spending so much money and time on this acount to what to lose it al??

U canot even proof it anymore with ure own id? Only by that specific email?

Come on guys in what year do u guys live?

Worst support i have ever heard of, i have been working support for years but i never ever seen anything like this in my life.
I would not trust this hustle company with anything.

Yep... as others have said below. Trash AI company with no real human support anymore. I have been locked out of my account and unable to get back in and I too just get AI responses and the tickets just get resolved. Thanks for wasting my money.