Rockstar GamesReviews 

I was locked out of my account because 2FA was set up on a Chrome extension. Rockstar’s “forgot my 2FA” option is useless, support refuses to verify my account even though I have full proof of ownership via Steam (reciepts, etc), and their system blocked me from submitting tickets and auto resolve after a bot answer. Absolutely terrible customer support completely frustrating and broken. Even Xbox/Microsoft has better support than this, and that’s saying something

I have been playing their games sins 2013, some litle idiot, hacked the account and changed the details, but couldnt get into my PSN account, The support website, email and phone numbers are useless and I am unable to access my acount.

creates great games and proceeds to lock them behind a launcher that won't even allow them to run. i have never had, or known anyone else have, a positive experience with opening games using rockstar games launcher. i wish terrible pain upon the people of this company

Rockstar games is the worst video game company around. They don't fix gaming issues in a timely manner. When you report greifers it appears they do nothing about it. They've also closed down tickets while still in the seven day window.

Been a week since I made my ticket and not even as much as a response from a human being.

Would give 0 stars if I could. They have made me troubleshoot my system a dozen times when the problem lies in their servers. They beat around the bush as much as they can with pre-filled quotes and “troubleshooting” when it has nothing to do with your problem

Been playing this game since the release. Had a clean player record every single day since. Never once modded, cheated or griefed not one day since I had the game. I literally just try to finish everything on the game and own everything. Haven't played since like 2022. Finally got back on the game to buy all the new stuff and complete that too. These DHs throws me in modded lobby after modded lobby. Then after a week of minding my business and grinding up millions through my agency and night club to buy a mansion and all of the new businesses. They zap my entire account to zero and claim the dont know what happened. This is what you get from rockstar for being a clean player. Now I see why so many people just say fk you and cheat and ruin the game. Rockstar will eventually ruin it for you if bad players dont.

My account is recorded, documented and dated. So not if but when you do retaliate. I will sue for that too. Cause im definitely contacting the CFPB and BBB about the data breach that caused this. And im most definitely taking legal action. As a paying customer and consumer. 👍🏾

How to activate a key in the rockstar launcher

I am giving this one star review because I just bought GTA online thinking it will be very fun. I waited four hours for it to download and then it says I need to buy it. I already spent $17 on the game and it wants me to spend another $17 to get the game. I want my money back rockstar. I can’t even play the game. This sucks.

I purchased a megalodon card. It never showed up in my account. I tried to log in to submit a ticket. I cannot access my account. I keep submitting account recovery requests I keep getting automated responses. My requests are denied. i keep trying to escalate this. I have 90 dollars just floating out there and they keep resolving the ticket on their side. That is straight up theft. Worst customer service ever.

Their support system is truly one of the worst out there. They only will send you automated bot responses or even just flat out ignore you if what you need can't be solved by a kindergartener.

My son online after he punishment which was for 10 days became 14 for something he didn't do. 30 minutes into games new profile. He was being STALKED by liars and cheating people. Enough they are ruining the game. Man up Rock Star and get the cheating stopped

been trying to recover my rockstar account for months which i lost access to the original email. after submitting numerous tickets to the support team i get only automated response from a bot and they just end the ticket as 'resolved'. rockstar are literally the shittest company ever, i own a game that i cant even launch anymore because of the useless support team that dont give a shit about their player base

I have had a customer support ticket go unanswered for over a month now, trying to resolve a technical issue that renders one of their very expensive games completely unplayable. It's been a month since their last response, and the game has been unplayable for almost two months.

Rockstar support is awful. Tyree B (Tier 2) is very unhelpful. Canned responses. Wants you to send in “proof” of issues they are well aware of, knowing you cannot duplicate them. Most likely bots, and not real people. They don’t care if you’re a GTA+ member, either.

Rockstar’s GTA 6 Delays Are Out of Control

I, along with millions of other fans, am beyond frustrated with Rockstar over the constant delays of Grand Theft Auto 6. Every new release date announcement seems to get pushed back, leaving fans stuck in endless waiting. The excitement and hype Rockstar builds up only to be disappointed repeatedly feels disrespectful to their community.

It’s not just me—so many people around the world have been following trailers, pre-ordering the game, and planning for its release, and these repeated delays are affecting everyone’s trust and patience. Communication about the delays has been vague and sometimes feels like empty promises, which only fuels frustration.

I understand game development is complicated, but this pattern of postponement makes it feel like Rockstar is ignoring the millions of fans who care about GTA 6. The company needs to provide realistic timelines and transparent updates if they want to maintain their reputation and the loyalty of their community. I have a record and can’t find a job and my plan for 2026 was to play this game while I am unemployed. They ruined that plan. I am already old. How much older do I have to get before this game gets released. One of the most successful companies don’t know how to meet deadlines.

Rockstar has by far the worst support in the entire gaming world.
I have been trying for a long time to recover my account, but I always get the same message saying that I could not be verified, and then the ticket is closed. Always the same response.
Instead of taking a short amount of time to do the job they are paid for and actually provide proper support by explaining what information is missing for verification, they just close the tickets. You can’t even reply to the messages because they close the tickets immediately.
Really bad support.

Good luck. They will not help you and will just immediately close the ticket. You're better off trying to contact them by pigeon

Absolute shit support. No help, whatsoever i tried to get back my stolen game which had the hackers email connected to it. LONG story short 13 tickets later and 2 new copies of gta later, deleting it off your steam and repurchasing it is not going to fix this problem. (THANK YOU ROCKSTAR FOR THE CLEAR HEADS UP AND NONEXISTENT REFUND! 🤣)DO NOT BUY A NEW COPY OF THE GAME IT WONT WORK!!! Turns out their spineless support workers (and bots) biggest, most successful job they accomplish doing is press the "resolved" button.....

What makes this whole thing truly pathetic isn’t that my account got hacked — that happens everywhere. What’s pathetic is a billion-dollar company pretending that clear proof of ownership means nothing, while an email changed by a hacker suddenly means everything. Steam purchase history, activation key, "all info i can remember to prove ownership", all ignored — while a compromised Social Club email is treated as the sacred law
This isn’t a support system. It’s a deflection system that exhaust players until they give up or buy the game again. Judging by how fast tickets get auto-closed as “resolved" I genuinely get the feel their goal isn’t to help, it's a shady way of reducing workload and liability. Rockstar can fix this. They choose not to. So if Rockstar isn't ashamed by this, I definitely was.

So to anyone reading this: do not rebuy the game, do not reinstall, and don’t expect any logic to apply. Once your Social Club is hijacked, Rockstar’s stance is simple — you’re no longer the customer, you’re the problem. And that’s not incompetence. That’s policy.

THEY CAN HELP YOU, BUT THEY JUST WONT..Honestly I never do reviews really but this one amazed me too much to let go.

Two Words Shark Cards
I Don't want to buy GTA 6 anymore.

both Grand theft auto online and red dead online are not safe to play and can find your own home address is a breach of privacy to your safety thanks to little bride told me. So I am happy that I don't have to tolerate their tomfoolery Rockstar is doing over there anymore!

Not calling myself a rockstar fanboy after that, I hate the before gta 6 meme, and I remember games that were delayed like no man's sky, cyberpunk 2077 and other games that would eventually get bad reviews after being delayed and delayed over and over again. Also grifters are now telling me that Gta 6 would suck, because they based their lives in politics and being grifters saying GTA 6 is woke with a female protagionst, but who the hell they have the right to say garabage to gta fans before its comes out, and female protagonists are not destroying the game industry.

2016 is a bad year. not a good year