We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable... See more
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Always a pleasure to discuss design and options with the team at Roche Bobois Basel. On this occasion with Luc, who was super helpful and efficient.
Company replied
Orlinda Lavergne was really really good and came for a house visit and had good suggestion. We would highly recommend
Company replied
Luc was exceptionnal in working with me - his interior architecture training is extremely valuable and he has the perfect style with wealthy but careful and business like customers - plenty of that i... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
International führende Marke für hochwertiges Mobiliar. Designer Sofas und Möbel, Leuchten, Dekorationsobjekte. Personalisierter Service.
Contact info
Aeschenvorstadt 57, 4051, Bâle, Switzerland
- +41 615510205
4.8
Excellent
58 reviews
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This was our first purchase from Roche Bobois and this relationship will continue 😊
We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable with different piece of seatings. She answered all of our questions and showed us different options. Luc was also helpful in creating personalized visualization to finalize our choices. We then knew we didn’t have to look any further. The Intemporal was going to be a new addition to our home … and for a long time to come because of the after-sale service. We value the possibility to refresh our sofa whenever we want in the future.
The delivery was arranged smoothly. And the technicians polite and efficient. After enjoying our new sofa for a while we noticed the cushion was not to our preference. Orlinda promptly put us in touch with the after-sale service. Although it took several weeks, I am pleased that Odilia effectively resolved our issue plus additional request. We are now looking forward to receiving the additional cushions installation for our lovely sofa in a few weeks.
We thank the entire team at Roche Bobois. You each have made a pleasant experience for us in creating our relaxing space!
21 July 2026
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Orlinda Lavergne was really really good…
Orlinda Lavergne was really really good and came for a house visit and had good suggestion. We would highly recommend
28 June 2026
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that Orlinda Lavergne offered you great assistance and that you are very happy with our service!
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Your Roche Bobois Basel Team
Excellent Experience from Consultation to Decision
We had a very positive experience with the team at La Roche-Bobois in Basel while selecting the Ipanema dining table and its matching chairs.
From the outset, the staff demonstrated a high level of professionalism, attentiveness, and genuine care in understanding our needs. They took the time to visit our space in person to assess how the pieces would fit, which added real value to the decision-making process, and provided thoughtful renderings to help us visualize the final setup.
Throughout several follow-up discussions, they remained responsive, transparent, and solution-oriented.
A special thank you to Luc and Valerie, the store manager, for their dedication, expertise, and consistently courteous approach. Their commitment to delivering a tailored and well-considered outcome truly stood out.
24 April 2026
Reply from Roche Bobois - Bâle
Bonjour,
Thank you so much for this wonderful review! We are delighted to hear that your experience at Roche Bobois Basel exceeded your expectations. The Ipanema collection is truly a beautiful choice, and we are glad it found its perfect place in your home.
We will make sure to pass on your kind words to Luc and Valérie — their dedication and personalized approach are a true reflection of the values we hold dear at Roche Bobois.
We look forward to welcoming you again for your future projects!
Sincerely,
Roche Bobois Basel Team
Always a pleasure to discuss design and…
Always a pleasure to discuss design and options with the team at Roche Bobois Basel. On this occasion with Luc, who was super helpful and efficient.
24 March 2026
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for visiting our Basel showroom. We are glad to hear you were warmly welcomed by Luc and her team and hope you enjoy your newest Roche Bobois pieces.
We hope to see you again soon!
Sincerely,
Our Roche Bobois Basel Team
Excellent customer service
Excellent customer service, innovative design approach, friendliness. I would go again.
14 March 2026
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom. We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Basel Team
Reply from Roche Bobois - Bâle
Bonjour,
We are so happy to hear of your enjoyable experience at our Basel showroom. We hope you enjoy your new Roche Bobois pieces!
We hope to see you again soon!
Sincerely,
Roche Bobois Basel Team
Sipe Customer Service!
Very helpful and good advices! Very flexible even after opening hours!
29 December 2025
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom. We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Basel Team
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your 5-star review! We hope to see you again soon in store.
We hope to see you again soon!
Sincerely,
Roche Bobois Basel Team
Amazing staff for a beautiful home design -
Luc was exceptionnal in working with me - his interior architecture training is extremely valuable and he has the perfect style with wealthy but careful and business like customers - plenty of that in Basel
His manager was elegant and helpful as well in the needed moment at the end
27 November 2025
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that Luc offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention team members they worked with, we will relay your thanks to him.
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Basel Team
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that our team offered you great assistance and that you are very happy with our service! We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Basel Team
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your kind feedback on your experience at the Geneva showroom, we are pleased to hear that you are very happy with our service! We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Basel Team
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for your feedback on our Basel showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely,
Roche Bobois Basel Team
Great attention and service
Everyone was very kind. They served me very well in the store and made an effort to find what I needed. They are working to deliver my order sooner. Thank you very much.
29 March 2025
Reply from Roche Bobois - Bâle
Bonjour,
Thank you for visiting our Basel showroom. We are glad to hear you were warmly welcomed by our team and hope you will enjoy your newest Roche Bobois pieces.
We hope to see you again soon!
Sincerely,
Roche Bobois Basel Team
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