Robert White Photographic Reviews 

345
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. Photo Shop
  2. Camera Store

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(345)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks

Many thanks
Arrived sooner than I thought.

3 November 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Robert, thank you for taking the time to leave a review. Great to hear your order arrived safely. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent, specific and friendly advice ahead of some significant purchases and equally helpful tips on setting up the equipment after delivery. The service could not have been better.

4 November 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello John, thank you for taking the time to leave a review of your recent purchase. Great to hear it was a good experience. We aim to provide the best customer service so it is good to know we succeeded. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Repair of expensive kit.

Repair of expensive kit.
Handled quickly and safely.
Very pleased.

30 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Paul, thank you for taking the time to leave a review. Great to hear everything went well and we look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent service

The lens I wanted was in stock, new stock in sealed box, prompt dispatch next day delivery, well packaged, the lens quality as expected, excellent service

22 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Robert, thank you for taking the time to leave a review. Great to hear everything went well with your purchase. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Rare Spare Found

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe with enough info, it could be replicated on a 3D printer. He kept on hunting, and very luckily for me, he found one original part still in storage.
Looking forward to the post arriving, as I live on the other side of the world, and have not had to opportunity to visit the actual store or meet the staff in person.

27 September 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Michael, thank you for taking the time to leave a review. We are always happy to assist when we are able to. Only too pleased we managed to eventually find the part for you. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Highly tecommended

I have dealt with Robert White, both for buying and selling equipment, and have found them to provide excellent service in every respect.
Recently I dealt with Jack and Ian, both of whom were extremely polite, helpful and efficient and did what they said they would very promptly.
All in all a faultless and pleasant company to do business with.
I have no hesitation in recommending Robert White Photographic.
Stephen Lee, Landscape Phitigraoher and printmaker.

20 October 2025
Unprompted review
Robert White Photographic logo

Reply from Robert White Photographic

Hello Stephen, thank you so much for taking the time to leave such a complimentary review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great service

I had purchased an ultra wide angle lens and I knew that there was a completely different filter system for wide angle lenses SW150 system so I went straight to Lee Filters for the SW150 filter holder but I was told that the filter holder was discontinued but Lee Filters said to try Robert White photographic which I did really pleased they had one in stock which I quickly ordered and they got it out to me super fast very pleased thank you Lee filters for telling me about Robert White photographic 😊

13 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Jed, thank you for leaving a review and to LEE Filters for recommending us to you! We try and keep a good stock of LEE so please let us know if you require anything else in the future.

Rated 5 out of 5 stars

A good online experience

Great stock, at a competitive price and delivered on time. I will almost certainly use them again for future purchases. Many thanks.

13 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Angus, thank you for taking the time to leave a review. Great to hear everything went well and your order arrived on time.

Rated 5 out of 5 stars

Excellent service!

Excellent service with very thoughtful contact

7 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Kanwarbir, thank you for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Lens purchase

Very quick despatch and fast delivery, thank you.

6 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello John, thank you for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent service from placing my order…

Excellent service from placing my order to quick delivery. Wouldn't hesitate to buy from again or recommend. Thank you.

2 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Simon, thank you for leaving a review, we really appreciate it. Good to hear your order arrived quickly. We look forward to be of service again in the future.

Rated 5 out of 5 stars

Ordered online Tuesday night arrived…

Ordered online Tuesday night arrived Friday morning
Quick service as ever

2 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review. Great to hear your order arrived on time!

Rated 5 out of 5 stars

Telephone advice & ordering plus packaging & delivery arrangements all excellent

The telephone welcome and friendly, knowledgeable, professional advice were a big factor in coming back again to this long-established business. Ian gave a lot of time and care over the phone to putting my order together and so the whole experience was positive and reassuring. The careful packaging of all items was equally confidence-inspiring.

1 October 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Thomas, thank you so much for taking the time to leave such a complimentary review. I shall pass on your kind comments to all involved. We look forward to being of service again in future.

Rated 5 out of 5 stars

Robert White - Excellent …

Bought a few lenses from Robert White now and lately a diopter for an older but still great camera. Always found them to be competitive and very reliable. Looking forward to purchase many more photographic items from them in the years to come.

9 September 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review Grier, it is much appreciated. Thank you for your custom and we look forward to being of service again in the future.

Rated 5 out of 5 stars

Great service and very quick delivery

Great service and very quick delivery. Well packaged, too. Highly recommended seller. Will be my first point of call for Voigtlander products going forward! Thank you.

5 September 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Stella, thank you for taking the time to leave a review, much appreciated. Great to hear your order arrived safely and on time. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Lee filter soft 4

Great price, fast delivery,

1 September 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for leaving a review Michal, much appreciated. Good to hear the filter arrived safely and on time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look