Robert White Photographic Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. Photo Shop
  2. Camera Store

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(346)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Clean and informative website, convinient order system and surprisinly quick processing and delivery. Highly recommend!

6 May 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Dmitry, many thanks for leaving a review. Good to have positive feedback on our new website and delivery times too. Look forward to being of service in the future.

Rated 5 out of 5 stars

Great!

Simply great all around!

6 May 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Michael, thank for taking the time to leave a review. We hope you are enjoying your new bag.

Rated 5 out of 5 stars

Ordered and delivered

Ordered and delivered, all in good time. No drama's whatsoever

6 May 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Graham, thank you for taking the time to leave a review and for your continued custom.

Rated 5 out of 5 stars

Ordered another V/C lens

Ordered another V/C lens
Wouldn’t use any other retailer for Voigtlander
Excellent helpful service with superb delivery 🙂✔️

30 April 2025
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Reply from Robert White Photographic

Hello John, thank you for your continued custom and for leaving a review.

Rated 5 out of 5 stars

Hassle free Gear Acquisition.

Hassle free. Placed an order, (Mr Leica) discount codes worked without issue, the order (with tracking) arrived quickly and was well packaged. What more could I ask from a supplier. Thanks.

29 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Mark, many thanks for taking the time to leave a review. The positive feedback is really useful for us and I will make sure I pass on your comments to everyone involved in fulfilling your order. Enjoy the new lens!

Rated 5 out of 5 stars

Super happy with my new lens

Super happy with my new lens. Great to get a small discount with the Mrleica code and the lens arrived in great time and well packaged

28 April 2025
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Reply from Robert White Photographic

Thank you Simon for taking the time to leave a review. We're thrilled to hear you're loving your new lens and that the discount code helped. We always aim to despatch orders quickly and securely, so it's great to know your lens arrived safely. Happy shooting, and we hope to be of service to you again in the future.

Rated 5 out of 5 stars

Wonderful servicing

Wonderful servicing, super well informed staff,perfect gearrsuper fast shipping ( and i am half way across the world from them,

25 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello again Kathi, thank you for another review. We pride ourselves on excellence customer service and it is lovely to have it confirmed. Look forward to being of service in the future.

Rated 5 out of 5 stars

Just great service

Just great service, what can I say. Excellent

23 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi John, many thanks for leaving a review. Hope you are enjoying the new lens.

Rated 5 out of 5 stars

Reliable and speedy delivery

An excellent lens delivered quickly. Very reliable retailer I will use again.

22 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Billy, many thanks for the review. Good to hear you are pleased with the new lens and delivery was on time! We look forward to being of service in the future.

Rated 5 out of 5 stars

A recommended store

The lens arrived the very next day and the price was unbeatable… highly recommended

15 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Stuart, thank for the review and ordering with us. Great to hear the lens arrived safely and on time.

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Thanks.

14 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Luis, thank you leaving a review. Pleased to hear the delivery to Germany was fast :-)

Rated 5 out of 5 stars

Great service

Great service, had everything I needed in stock and it arrived the next day! Brilliant and will definitely use again :)

10 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Dean, thank you for the order and review. Good to hear we had everything you needed and managed to get it to you on time.

Rated 5 out of 5 stars

Longtime customer

Longtime customer, thank you

11 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Adam, many thanks for taking the time to leave a review and for your continued custom :-)

Rated 5 out of 5 stars

Very helpful

Very helpful. I had an Arca Swiss clamp fail. It was well over a decade old. I was able to replace it with their assistance. When it arrived two pins, on the underside of the clamp, which weren’t present on the website photo, prevented installation. I rang and returned it. They removed the pins and I took re-deliver only two days later. Great service. Friendly and knowledgeable staff

7 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Kevin, great to hear the clamp made it back to you in good time! Those pins were stubborn little devils but we got there in the end ;-) Many thanks for taking the time to leave a review, it is appreciated.

Rated 5 out of 5 stars

Genuine next day delivery!

Ordered on Friday morning - delivered Saturday! ( NE Scotland so not just round the corner )

4 April 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hello Roy, thank you taking the time to leave a review. So pleased your order arrived on time. Ultimately we rely on our delivery companies and it is good to know they succeeded.

Rated 5 out of 5 stars

Great Service

Had the part I needed at a good price and delivered really quickly.

27 March 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review Phil, much appreciated. Glad to hear we had the item in stock and got it to you promptly. Look forward to being of service in the future.

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