While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Roba.dk er en professionel isenkræmmer, med mange års erfaring indenfor kvalitetsprodukter til dit hjem.
Contact info
Kliplev Søndergade 10,, 6200, Aabenraa, Denmark
- +45 61 13 62 00
- kundeservice@roba.dk
- www.roba.dk
3.7
Average
553 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quality.
7 April 2022
Reply from Roba.dk
Hi Aga.. thks for the Review and the stars we are also happy when our clients are happy.
Happy Easter to You :-)
Best Regards
Roba.dk customer service
Shambolic
Shambolic. Took five days to reply to an email and won’t pick up the phone. Product arrived broken and I’m needing a return slip. Rude and caught in their reply and have had nothing since. They won’t even pick up the phone. Avoid these cowboys
27 January 2022
Unprompted review
Reply from Roba.dk
Hi Neil,
I can see we have had correspondence with You before, I can also see we have in our first return mail to You (20.01.22) asked You to provide Photo material
On what seems to be the problem.. So far this photos has not arrived… It is our right to ask for such material which in claim cases has to be provide immediately
Upon arrival of the goods. Even after we requested the pictures You just send us an e-mail asking for a return label since U had already packed the goods – but no pictures.
Pls note that it is not Your, But our Decision to decide if a claim is correct after receiving the requested pictures, which U have failed to send. The decision would probably
With arrival of the requested pictures at that time have been to send U a new lid since it’s the lid and not the casserole that has damaged. But since have still have not wished
to send us the Pictures we must reject complaint You complaint.
Same comment will be send as reply on your e-mail.
Med Venlig Hilsen
roba.dk
Very fast delivery and super happy with…
Very fast delivery and super happy with the knifes I've ordered
16 March 2020
Unprompted review
Tip top stige (teleskop) og god…
Tip top stige (teleskop) og god levering til døren med postnord.
Sådan...
29 January 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.