Rithmic LLC Reviews 

Great people and excellent service

I m using R | Trader Pro Desktop and even though it might take a minute to get familiar with it , I find it very effective. With access to Mobile app I can monitor my trades and easily exit any positions.

Really like the ability to manage my own risk with Trader Risk settings. Support was very responsive and very helpful explaining each setting and how to configure correctly.

Also their R | Trader Pro Trade Copier is the best I've seen. Easy to configure and works really well.

Rithmic's Support team are friendly and genuinely want to help, I was impressed with their quick response times regardless of when I reached out to them and whatever questions I had was answered. I've rarely had problems with orders going through, and their Trade Copier now makes life so much easier. I will soon be trying out their R API

I have been using R | Trader Pro for a few months and found it be very reliable. Orders go through unbelievably fast and the app is easy to use.

I like the option to trade on the go and the Web and Mobile app are convenient if you want to trade or close any positions while away from the computer.

They are only ones who provide the entire market depth for a symbol. For products like ES, CL these may go to hundreds of levels as compared to others who may provide just top 5.

The people onboarding their fund-eval in-a-box product bend over backwards to help you get started if you want to get into the FCM space without hiring your own team of devs.

Great app and great support

I've been using Rithmic Trader Pro for trading and it does what it promises. The support dept. is super friendly and has a super-quick response time. Definitely recommend!

Was considering Rithmic for market data feed in a custom trading app, but the level of competence must be very low as they did not even understand my initial simple request.

My follow-up e-mail to clarify they did not even bother to respond to.

Thanks for helping me go with a different provider

I'm assuming there are only a few people working for this company, because they have no customer service department. There's no email service, no phone service, no social media service that I can see. They have an option to test out their product, but there no instructions available on set up or logging in, and the credential you receive don't log you in to the platform. There is a message to contact your admin if you can't log in, but of course they don't have a process for contacting the admin because there's no customer service department.

I would spend your money on a company that provides a service that both works and is supported.

I have traded with props using Rithmic and there are always major tech problems. There have been phantom orders and positions I could not exit. Their support is email only and is useless.

If you are looking to start on prop firm trading i would never recommend to buy any evaluation based on Rithmic data provider… they just sucks, they have lags on data almost every week, phantom orders all the way, and the prop firms will say they are not responsible of these issues by Rithmic. You could easily lose all the progress in the evaluation. I would never ever taking a rithmic evaluation.

Buyer beware.
When you work with Rithmic for your trading, you are going to be swimming against the current. You may make money the first couple of tries but on the long run, you will not win with Rithmic unless you are ONLY trading during high volume -- even then, the odds are even at best.
The most egregious recent example is when there were a few times when I was down to the last $50 or $75 on my drawdown, and I hit a market order when PA was moving with strength on a certain direction but the order bought a position that was -$80 and blew the account -- this is an easy fix on the backend, usually. The price action continued moving in my direction through the transaction and I was dumbfounded. Knowitall apologists will say 'you shouldn't have overleveraged' or 'you shouldn't have put in a market order during high liquidity'. That's good advice but it's a 'what-aboutist' answer that doesn't address how Rithmic rigs the mechanics of trading against you. I can imagine a bunch of finance bros high-fiving after making Rithmic's motto 'We put your order first' because I can't count the number of times price action behaved like my order was front-run. Incidents like this happen to me and others numerous times to the point that I don't believe it's an accident.

This is one of a thousand ways prop firms that work with Rithmic could absolutely shake the money right out of you. Think twice about working with prop firms that use Rithmic. You are not paranoid -- It's no accident that the most shady prop firms with so many people losing money while their affiliates are making crazy numbers always seem to work with Rithmic. That's not a skill discrepancy. The market has always been rigged.

The SEC only really caters to keep the game fair between institutions. Prop firms are small potatoes to them. They seldom care about how any of these companies take advantage of retail traders and no retail traders are organized enough to build a case around this, so it just stays as lore among the day trading community.

Protect your capital. Make smart decisions. Don't use Rithmic.

Rithmic has a reputation of poor performance.
Data lags, phantom executions, and incorrect processing of orders from OMS platforms.
This is not a professional grade service.
There are constant patches needed. I'd seriously like to read their SLA if they have one. Don't see how they're still in business. These issues have existed for several years.

Absolute garbage data provider with completely inadequate infrastructure. Servers crap out every single day at peak trading hours. Avoid like the plague.

Just don't trade with them. I did and I was very disappointed. Totally unreliable.

For all people complaining when using rithmic for Apex Pa or even evaluation:
Did you try to trade Rithmic app on your mobile ? (I use iPhone XS g4)
This’s the best and concise way to void all problems on connection and fast data, because direct and immediate
Connection, I do use in conjunction with trading view real data for more analytic. Most importantly trading on a smartphone is possible almost everywhere and help waiting the best trading opportunity (with trading view app€
Rithmic app is not tricky and really easy to master and all orders and under click lagging free.
But the most important in trading is how you look at the data’s to make your analytic and decision (looser or winner) the very key is here, because the app enforce you to focused on the essential
And it’s enough with no technical issue
Happy trading

Hello everyone.
Unfortunately, I had a bad experience with Rithmic and my PA account at APEX was lost because of it. Very poor execution at times. I hope Rithmic fixes these bugs as soon as possible. Sorry for my english

Worst data feed there is. Problems with dirt almost every day. Ghost orders and/or executions that are only made more than 20 seconds after transmission. I know tons of people who have the same problem. Rithmic has known about it for months and doesn't seem to be doing anything about it.

Awful platform one of the worst platforms ever, one of the worst data feeds ever, one of the worst order fufilments ever. Stay away don't use if you value your trades.

It constantly collapses and cause unspeakable losses to both business and individuals. It is in conjunction with omnesys technologies who supposedly provides the servers to run Rithmic accounts on. How is even legal to allow such financial disasters is beyond my understanding.

Update:
I have opened 3 tickets with customer support, not a single one got attended.

Update 2:
After a month still not attended.