A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... See more
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No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... See more
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We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... See more
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I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
22K reviews
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Number 1 `go to` for us!
Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!
1 October 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great TV at a good price
Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.
1 October 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery was via DPD so that is a bonus…
Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.
1 October 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent
30 September 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
The speakers are great for my needs
The speakers are great for my needs. Easy to connect to my amplifier. Prompt delivery as well.
30 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to select and order the goods.
1 October 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Superb customer service and quality of…
Superb customer service and quality of delivery. I no longer look elsewhere for my electronics!!!!
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Was recommend to use this company
Was recommend to use this company. Cant fault it in any way. I have bought 2 tvs in the last 6 months and they have came pretty quick. I like the fact that the tvs have 6yrs warranty with them.
1 October 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great service as always from richer…
Great service as always from richer sounds. Lightening fast delivery, good communication and great warranty . I wouldn’t go elsewhere
1 October 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Quality products, first class customer service
It's always a pleasure dealing with Richer Sounds for quality audio and visual products at highly competitive prices and first class customer service not forgetting the six year warranty for no extra cost - what other retailer offers such a valuable add on? Richer Sounds forever!
21 September 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
I would use Richer again.
Easy to order online and delivery within two days, faster than expected.
2 October 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Highly Recommend this Company.
I’ve used Richer Sounds several times going back as far as 1983 and always found whatever I’ve bought to be value for money.
1 October 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
All good
Our new Tv arrived at the promised time and appears to be in good working order and up to expectations
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Hard to say exactly why my purchase…
Hard to say exactly why my purchase from Richer sounds was great to be honest. But the fact that the ordering of my new telly was smooth with a very competitive price cannot be bettered. I had actually already ordered from John Lewis but had to cancel that order due to poor customer service issues. Customer service with Richer Sounds was spot on. Delivery excellent, tracked and informed of delivery to the minute. I can certainly recommend using this company and will definite use them again.
30 September 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Great little box - just what I needed
It arrived quickly and required very little setting up. It is working well so far. The after sales service was great.
30 September 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had a problem with a faulty soundbar
I had a problem with a faulty soundbar, I received a call from Tom the Customer Service Manager - he could not have done more to help resolve the issue, he was determined to right a wrong made by one of his fellow employees. I received a replacement within days - first class customer service, they truly are a Company who care about its customers. I will be back for my next TV.
1 October 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Product availability and price was…
Product availability and price was competitive with other retailers
30 September 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Best price. Best service. Simple.
Great price, great service and knowledgeable staff. What more do you need. Kaz at the Oxford branch was particularly good.
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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