Richer Sounds - Websales Reviews 

21,248
TrustScore 5 out of 5

4.9

3 - 4 Hankey Place, SE1 4BB London, GB


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Rated 5 out of 5 stars

After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... See more

Company replied

Rated 5 out of 5 stars

After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... See more

Company replied

Rated 5 out of 5 stars

After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... See more

Company replied

Rated 5 out of 5 stars

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(21,248)

23,747 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went smoothly with my purchase

Everything went smoothly with my purchase and it was delivered within the timeline. Two young men delivered the television to the room of my choice and were polite and friendly.

21 July 2026
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Reply from Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Richer Sounds still delivers

Good product range, website easy to use, brisk delivery and good communication – so many organisations don't bother with this last one.

22 July 2026
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Reply from Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Bought lots of audio stuff from richer…

Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them.
The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box.
Difference is dramatic, better UI, far faster and the overall appearance of the presentation of channels is almost like sky Q.

22 July 2026
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Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Top company and great service

A very easy purchase with it arriving on time and well packaged
It arrived with a European plug! Phoned about this and it was sorted out there and then! Which you do not get with most companies.
The staff member who dealt with it was fantastic always enjoyed getting equipment from Richer Sounds

22 July 2026
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Reply from Richer Sounds - Websales

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great ear pods

Great ear pods, great service, really good price

22 July 2026
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Reply from Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery great information provided and feeling valued as a customer

21 July 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Fast and efficient service.

Fast and efficient service.

21 July 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Super helpful when I wanted to swap a…

Super helpful when I wanted to swap a product, couldn't do more to help me. very quick deliver.

20 July 2026
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Reply from Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Excellent as usual

Excellent as usual

21 July 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Simple

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

21 July 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Easy to order online with quick…

Easy to order online with quick delivery.

20 July 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Competitively priced and quick

Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

21 July 2026
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Reply from Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The turntable I received is fantastic…

The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

21 July 2026
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Reply from Richer Sounds - Websales

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Needed a new TV as our old one died…

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

21 July 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

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