The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy website. Fast delivery. Brilliant item. Have purchased items from Richer Sounds in the passed (from shops), but ordered this Multi region Blu-ray player on the internet (as no convenient stores... See more
Company replied
A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... See more
Company replied
No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect ordering
Perfect ordering, perfect delivery and at great competitive prices - just keep on doing what you do best Richer Sounds - great all round service
24 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Got a great deal
Got a great deal. Little hiccup on ordering on my behalf but quick email to change and responded fast and even added free next delivery to solve faster. Definitely buy from again in future and 6yr guarantee helps
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great company
The guys that delivered the TV were very friendly and polite, as well as the guys that came to fit it today. They set it up for me and gave me good ideas to hide more wires.
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent friendly company with well…
Excellent friendly company with well informed staff.
Fast delivery handled with care and on time
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good price and was delivered quickly…
Good price and was delivered quickly stylus upgrade ortofon red cartridge for my denon DP-300f sounds much better
28 September 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good price, good delivery
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Great
I ordered headhones which are fantastic and arrived in undr 48 hours - can't get better than that. Thanks a million
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Can't fault this company
Can't fault this company. First time buyer here but won't be the last. Good selection of products and I found what I was looking for easily. Good price. Arrived quickly and well packaged. Great communications throughout. Excellent service all round. Thanks
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All as expected.
Good website, easy to search and navigate. Pleased with purchase of TV. Very efficient tracked delivery.
12 June 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from start…
Excellent customer service from start to finish. Prompt service too and seamless delivery
29 September 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Remarkable delivery time.
18 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Yamaha RN1000A a fantastic amplifier
I’m very pleased with this product. It works exactly as expected, feels well made, and is easy to use. The quality is excellent and the quality of sound is absolutely exceptional if you have a great speakers. Overall, I’m very happy with my purchase and would definitely recommend it to others. Very professional, and the delivery was very fast. I was impressed. Thank you very much Richer Sounds.
With respect Viktor
29 September 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very competitive
Very competitive, quick and efficient order processing and delivery
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Easy simple and quick!
29 September 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Lightning fast
Very fast same-day dispatch, excellent next day delivery, cheapest place you could find so many headphones, no complaints.
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent company
Excellent company. Fast delivery and kept well informed every step of the way. Thank you
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Really quick delivery
Really quick delivery. Really well packaged item. Great price for the player and speaker bundle. This is the place A*
28 September 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Easy to order online
Easy to order online. TV arrived quickly and very pleased with it
24 September 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.