This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... See more
Company replied
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This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... See more
Company replied
We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more
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I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... See more
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Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom
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Patrick & his team were absolutely superb, I’d had my eye on an audio technica turntable, but after another in depth chat about my needs, the team suggested an Argon TT turntable, they sent a quote & after some in-depth research including glowing reviews, I purchased the Argon TT, top advice & top service all round

Reply from Richer Sounds - Stockport
Absolutely the best service went in to buy a new TV and Adrian spent a lot of time explaining things and sending up sound bars so i could hear the difference and then gave me a really good deal im over the moon with my new set up he even gave me next day delivery for free I will defo go back there again if i need anything

Reply from Richer Sounds - Stockport
Visited Richer Sounds this time to buy a small tv for a bedroom. Discussed requirements with Nate and settled on a 24 " model which should be delivered in early May.Nate as before was very helpful and knowledgeable about specs. and performance etc.excellent service all round.

Reply from Richer Sounds - Stockport
Very good experience from Richer Sounds, I knew what tv I wanted so visited the Stockport shop where I served by a very pleasant chap. Ordered Mt TV and soundbar and could have taken it away the same day but choose to have it delivered.
Delivery was to my chosen day and I received a time for delivery which was good and received a phone call when the delivery was 20 minutes away.
Delivery was very smooth and efficient.
So an all round good experience using Richer Sounds

Reply from Richer Sounds - Stockport
Great Service and Help as ever. I always appreciate the help and advice from the team at Stockport.
Collecting our new Humax was so easy and even then they were so helpful about how to install the machine.

Reply from Richer Sounds - Stockport
This company has been around for years and are without doubt the best to buy hifi and TV from. Their prices excellent and stores all over the place. They're staff really know what they are talking about. If you haven't dealt with them before then you dont know what you have been missing. Thumbs up to the Stockport branch.

Reply from Richer Sounds - Stockport
Staff had a good understanding of the products and gave a simple explanation to help make an informed decision on the new TV.
Help on how to set up the sound on the TV would be advantageous and helpful.
Good experience as always in Stockport branch
Clearly knowledgeable and offered options and opinions, provoking a different thought process
I hadn’t bought hi fi equipment for many years and worried they might have changed into a more conventional shop. Was pleased to see they stay honest to their roots

Reply from Richer Sounds - Stockport
Super easy to order - initially I rang up a local shop to see if they had it in stock - as was planning to go and buy if it was.
Better was that - instead of having to travel to shop and load and unload the 65" Tv, on my own in my car (even if it fit), the order was placed over the phone and the item was delivered the next day - nice.
The TV itself is decent quality (better visual and audio quality than my previous TV) and as a VIP customer it was about half the full price and came with a 6 -year guarantee.

Reply from Richer Sounds - Stockport
Very easy to order on line. Products often reflect the cheapest price available. I always collect from store which is most convenient and the staff are helpful and friendly.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
I popped in Richer Sounds with a set budget. Nate the salesman was very knowledgeable and worked with my budget and put together an excellent sound system.
I purchased the Wiim Vibelink Amp and the Wiim Ultra for streaming music 🎶.
Together with the Dali Sonik 3 Speakers the sound is amazing.
Everything came with an extended 6 year warranty, that is simply unbeatable.
Thank you Nate and Richer Sounds for an excellent service 👏

Reply from Richer Sounds - Stockport
Exemplary service received from Richer Sounds Stockport store. They happily accepted my old (but still superb!) Arcam AVR 600 for service a few weeks ago, took care of everything including shipping it off to Arcam and contacting me promptly when it returned fully repaired. Service with a smile from start to finish from every member of staff I was in contact with and even conveying this heavy 32 kg lump of electronics to/from my vehicle!
What an amazing team - really appreciate your help, many thanks guys 👍

Reply from Richer Sounds - Stockport
Friendly knowledgeable staff, no pressure selling just the information I needed to make an informed purchase decision. Great prices on my Cambridge Audio music streamer and cables, delivered free from their warehouse within 2 days. Why shop anywhere else?

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Very helpful staff handled my request professionally the TV is being installed today Sunday the 22ndofmarch it will undoubtedly be the focal point of our newly furnished sitting room will definitely tell people about richer sounds Stockport

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
We were looking to buy a specific television and visited Richer Sounds in Stockport. Adrian was extremely helpful from the start, answering all of my questions clearly and efficiently.
There was a delay due to high demand for the television, but Adrian took the time to check the system for stock availability and potential delivery dates. He explained everything thoroughly, including my options to either wait until the television arrived or pay in advance to secure one.
Adrian explained that I would receive a £10 discount for providing my email address for the quotation, which was a nice added bonus.
Although paying in advance is not something I would usually do, Adrian’s professionalism and clear communication gave me confidence to go ahead. The television arrived today, and I am very pleased to say the whole experience — from initial enquiry to delivery — has been excellent.
I would highly recommend both Adrian and Richer Sounds for their outstanding customer service.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
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