I'd just been to Curry's looking for a soundbar or bluetooth music speaker that had a mini-jack input... to work with an old TV which didn't have bluetooth, optical or anything other than 3.5mm jack.... See more
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⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... See more
Company replied
I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... See more
Company replied
Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
87-89 Exeter Street, PL4 0AH, Plymouth, United Kingdom
- 0333 900 0047
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Difference refunded
I bought a Hisense tv using Richer Sounds on line store and decided to collect it myself from my local store. Before collecting it a week later I noticed that it was now advertised at a cheaper price. I drew this to the assistants attention when collecting and was immediately refunded the difference. Good experience, well done.

Reply from Richer Sounds - Plymouth
Richer sounds Plyoled tvmouth were very good…
Richer sounds Plymouth were very good and very patient on my phone call when placing my order

Reply from Richer Sounds - Plymouth
Happy to be repeat customers
We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

Reply from Richer Sounds - Plymouth
The go to place for audio and visual expertise
Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

Reply from Richer Sounds - Plymouth
Top notch !
Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

Reply from Richer Sounds - Plymouth
A big Thankyou to Jay
A big Thankyou to Jay , who kindly helped an old lady , Sort out the paying by card on line . Got there in the end with help . He was very kind and patient .

Reply from Richer Sounds - Plymouth
The best experience 👌
I had the best experience,giving there time & experience the staff wur amazing 👏 recommend,the best music store,for sure,,regards joe

Reply from Richer Sounds - Plymouth
Staff very helpful
Staff very helpful, good knowledge of products, ordered set of headphones which arrived earlier than expected.

Reply from Richer Sounds - Plymouth
Great response from Web Enquiries Team
Great response from Josh and Jay on the web enquiries team.

Reply from Richer Sounds - Plymouth
Excellent customer service….Always
Been going here for many many years. Always great customer service and helpful in every way. Will continue to shop here in years to come. Well done to the team at richer sounds

Reply from Richer Sounds - Plymouth
Purchase of soundbar
Easy to park & visit the store. Helpful, knowledgable staff who helped me make the decision to purchase the soundbar. Always use Richer Sounds, can’t fault them

Reply from Richer Sounds - Plymouth
Excellent service and great prices over…
Excellent service and great prices over Currys

Reply from Richer Sounds - Plymouth
Budget Headphones
Expert advice on budget headphones guidance given over from the sales assistant. He showed me the various options at the shop's disposal and was very helpful in finding me the right pair.

Reply from Richer Sounds - Plymouth
I was looking for a 75 & 40inch- after…
I was looking for a 75 & 40inch- after searching online and trying to bring myself up to speed. I called Richer Sounds, was well advised and wish I had called straight away rather than waste time on the internet.
Both TV and Sounbar packages are excellent

Reply from Richer Sounds - Plymouth

Reply from Richer Sounds - Plymouth
Always 5 Stars
It doesn't matter what day you go in and who is behind the counter, you always get a fantastic response what ever your question is, ive been going to Richer Sounds for many years and never left without the right answers, and your not pestered to buy anything so you can go away to think fir yourself

Reply from Richer Sounds - Plymouth
The Richer Sounds staff made it very easy for me to buy a new Soundbar for my TV and music.
I noticed a soundbar clearance item in the Plymouth shop and asked for a demo. The sales support staff member quickly set it up and suggested I linked my mobile to play sounds of my choice. This was followed by a TV link so I could experience the various sound and vision options.
The staff answered all my queries and made the purchase decision very easy. As a clearance item I was pleased with the price and the VIP discount (I am a previous customer) and walked out in good spirits. Thank you Richer Sounds!

Reply from Richer Sounds - Plymouth
I visited the shop with 4 Hi.Fi Amp's…Amp Update...
I visited the shop with 4 Hi.Fi Amp's in mind to Look at. After Speaking to Jay about the Speakers I have (E70's) he gave me up to date Advice on an Amp that would Suit my Needs and came away with a Mission 778X Which Sounds "Brilliant". Had a Pleasant and Enjoyable Experiance, Thanks Guys...

Reply from Richer Sounds - Plymouth
Delivery
Delivery was rushed and I was only informed of damage to packaging by a phone call from the delivery company after the delivery was completed. I was told that if there was any problems to contact Richer Sounds, not the delivery company. My problem was with the delivery company - not with Richer Sounds who were very helpful both online and in store.

Reply from Richer Sounds - Plymouth
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