Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
Company replied
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Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
Company replied
Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... See more
Company replied
Although mine was a relatively small order I made a couple of phone calls to head office and your Oxford store to clarify a few things and was very impressed by the helpful attitude and expertise of... See more
Company replied
The staff are always friendly and knowledgeable and give good advice based on what you tell them that you are looking for. I also recently had to get a tv looked at using their 6 year guarantee and it... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
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Fantastic service and excellent product knowledge from Kaz

Reply from Richer Sounds - Oxford
What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

Reply from Richer Sounds - Oxford
Very quick and easy.
Excellent company and an excellent UK made television.
(Cello TV).

Reply from Richer Sounds - Oxford
There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

Reply from Richer Sounds - Oxford
Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

Reply from Richer Sounds - Oxford
Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Really helpful staff, with sound advice on my intended purchase from them. I am very pleased with my Hisense Mini Led 55" Tv

Reply from Richer Sounds - Oxford
Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

Reply from Richer Sounds - Oxford
Wouldn’t go anywhere else for a TV.. friendly & knowledgeable staff.

Reply from Richer Sounds - Oxford
I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

Reply from Richer Sounds - Oxford
Came in for some advice and possible purchase. Got both.

Reply from Richer Sounds - Oxford
Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

Reply from Richer Sounds - Oxford
Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

Reply from Richer Sounds - Oxford
Hello I would just like to say my click and collect from your your store was fuss free and went smoothly. You supplied exactly what I ordered within the timescale quoted. I am very happy with the results. Thank you very much.

Reply from Richer Sounds - Oxford
Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation, he pulled the rabbit out of the hat with the Monitor Audio Silver 100 7g in gloss black. The most important thing to me was feeling good about my experience and coming away knowing what I'd chosen and the reasons for making that choice. Thanks Paddy and Richer Sounds Oxford.

Reply from Richer Sounds - Oxford
I was undecided between two premium TV sets
I spoke to RS Oxford and they helped me decide. Offered next day delivery at a lower price than John Lewis and with six years warranty, again, better than John Lewis
Knowledgeable staff, quick, polite and offered better price.
What is not to like!

Reply from Richer Sounds - Oxford
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