From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... See more
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From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... See more
Company replied
Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10... See more
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Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... See more
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I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Very helpful staff, and I could park the car right outside the front entrance of the store.

Reply from Richer Sounds - Middlesbrough
Attentive knowledgeable staff.
Good choice of whatever sound/visual equipment you may be interested in.
Great prices.
Great service.

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Bought a soundbar with a subwoofer online, which ended up being surplus to requirements.
Returned it to store (unopened) and was issued a full refund, very quickly.
Had loads of stuff over the years from RS - as good as they always are :-)

Reply from Richer Sounds - Middlesbrough
I originally went to curry's to get 2 TVs for the grandkids. Yhe service was terrible and negative so I left the shop. I called into Richer Sounds and the service was fantastic. I did spend more than I would have in Curry's but I did get better products without pressure sales. I was given options and good advice. Definitely recommended. Rather than the poor service from Curry's

Reply from Richer Sounds - Middlesbrough
Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.

Reply from Richer Sounds - Middlesbrough
Very professional staff and excellent advice and knowledge

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process

Reply from Richer Sounds - Middlesbrough
I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.

Reply from Richer Sounds - Middlesbrough
Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.
From the moment we walked in the manager acknowledged us & let us know if we needed anything to just ask . We bought an audio technica direct drive Bluetooth record player & a pair of Bluetooth speakers . The gentleman that served us was helpful and carried our record player to the car outside for us . The speakers were delivered directly to our home a few days later . I will definitely shop here again as I build up my system. Thank you Richer Sounds Middlesbrough

Reply from Richer Sounds - Middlesbrough
The sales guy set up the hifi i wanted to buy ready for when I arrived, and allowed me to actually hear the difference that different speakers made to the quality of the sound by swapping between them for me. In a world of online shopping, being able to try items out before buying and ask questions is invaluable to me as a customer. Very happy 😁

Reply from Richer Sounds - Middlesbrough
The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.

Reply from Richer Sounds - Middlesbrough
I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.
You remember things to help people and you understood the error we made and still treated us though we really are sane!!!

Reply from Richer Sounds - Middlesbrough
Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.

Reply from Richer Sounds - Middlesbrough
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