Richer Sounds - Manchester Reviews 

I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

Prompt service, manger rang me when my product became available to collect

Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.

Excellent service easy communication and fast collection

Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.

As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer

Everything went OK I love the TV the delivery was perfect and the delivery guy was very helpful. Hat off to Richer sounds.

Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.

Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!

Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.

Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.

Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.

Brilliant service as always from Richer Sounds.

I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.

I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.

The staff in the store were really helpful and friendly. I purchased a new TV which was great value and made by a local company, Mitchell and Brown, which really pleased me.

Matts a superstar! Big help thank you loads

Sam spent time helping us get the right system. Very knowledgeable and listened to what we needed.

Very happy with the cheap TV I bought from Richer Sounds.