Richer Sounds - Leeds Reviews 

Got a great price and next day delivery staff at Leeds were very helpful and it was a nice experience shopping with Richer Sounds would recommend many thanks

Very good service. Went in for a new stylus and recieved really good advice. Very understanding, great customer service and a free umbrella as it was raining!:)

Always helpful in any store or on phone online orders always delivered fast Leeds store also so helpful and sound advice

Harry is an absolute credit to the Leeds store! Super helpful, friendly and very knowledgeable. Repaired my 20 year old speakers and communication throughout was brilliant. No hard sell and then gave me plenty of time to use the listening room (and lots of coffee) when I was looking at different systems to complement my repaired speakers. Fantastic experience with the Leeds store, highly recommend.

Having been the very first UK customer, to have a 115 inch Micro RGB 4K Ultra HD HDR Smart TV installed in my home. And I am so happy I bought it, it is an amazing TV, the colours are something I have never seen before, they are absolutely fantastic, and the picture quality is by far the best I have ever seen on any TV, better than being at the pictures, they are really that good, and I would recommend the TV to anyone.
Every time I turn this TV on, it puts a huge smile on my face, every time.
And thank you so much to Richer Sounds, has there kept me informed on every update, and also for organizing the installation, and the huck up to my surround sound system.
Regards
Andrew Thompson

Great deal, friendly service and nice to be able to speak to the store rather than a call centre.

Initially gave me a very poor deal, I had to go to the competition to get a quote in order for them to give me a decent price.

Other than that I had no problems.

As always their customers service is unmatched. Order was placed online, they reserved the item in store for collection on the same day. Payment done at store.
Due to large package they helped me getting outside the store.

Welcoming, friendly staff - very knowledgeable. Good service.
Parking is a pain though.

Great guys , extremely helpful , with good deals .
A1 experience

Good price and got exactly what I needed Great service and advice from Mikey at the Leeds branch. Thank you.

I recently visited Leeds store to purchase an AV receiver, and I was really impressed by the exceptional customer service. The staff really took the time to listen to my needs and preferences, offering me the best options based on what I was looking for. They didn’t push any unnecessary products, instead tailoring their recommendations to what made the most sense for my setup and budget.

Their attention to detail and expertise made the entire shopping experience smooth and stress-free. I felt like they genuinely cared about helping me find the right product, and I left with exactly what I needed—at a great price.

Highly recommend this store for their excellent service and great deals!

All I can say is wow what beautiful sound this cd player has absolutely beautiful machine 🤩

Sound advice! Understanding of the tech needed and matched to our lifestyle without aggressive selling or unnecessary upgrades.

Love this place, been shopping here since the 90's, customer service fantastic, helpful and knowledgeable. Product is top quality and good value, I would highly recommend 👌

Great service from knowledgable staff who took thier time with me. Could have easily sold me a more expensive tv but listened and guided me to make the right choice for me, which saves me £1100 from the tv I was going to get from what I brought - tv I brought is perfect for my home. This is the reason I’ll be going back again. Thank you for your honestly and guidence - 5 star experience

Anthony was really helpful and helped me to choose a TV for our sunny family room. It fits perfectly in the space and the picture is incredible

The soundbar was out of stock so I had to wait for future deliveries from Japan. But Richer Sounds Leeds, had it delivered to me within 24 hours of receiving there shipment from Japan at the original agreed price. Thank you Richer Sounds.

The staff are very knowledgeable, helpful and polite and go that extra mile to deliver a good service. When they say something as simple as “we shall call you back” they actually do it, unlike most companies I have dealt with. Plus the 6 year warranty and great prices mean I would definitely go there for my next tv, and would recommend them to all!