Richer Sounds - Leeds Reviews 

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

Easy to get through on phone to discuss options, Got great advice on buying my new TV. Good price with offers and fast reliable service. The packaging was a little damaged and confirmed by delivery company who were very professional. All was well no damage to TV, all good so far.

Exceptional customer service, very helpful and all staff are very knowledgeable. Even offered to help carry the tv out to the car. Fantastic shop

Chris was helpful in providing advice over the phone, produced a part we needed by post the next day and offered 2 solutions to our problem. The first option was to try to do the repair ourselves because this would be cheaper. The fallback position was for one of Richer Sounds staff to visit and do it for us. When we were unable to do it ourselves Mikey came the same day and sorted things out. All was done in a very friendly and professional way.

Really personal service and good advice.
If you need audio visual equipment Richer Sounds is the place to go. Nick is a superstar and very funny!

Great products, best prices, great service, great staff. I've been a satisfied customer over many years.

Value for money, speedy delivery

extremely helpful and informative on products and pricing options. The deal on a high end tv and sound bar was extremely competitive. Delivery was within three days and the courier was very communicative and efficient. Altogether, an excellent experience.

All the sales staff , at all levels are courteous help full and conscientious people.

Ahmed from Richer Sounds Leeds gave me excellent advice on buying a top tv. I bought the LG OLED C5 55 tv and it’s the best tv I have bought. The picture quality and sound is fantastic and out of this world. Thank you Ahmed and to the Leeds branch for their brilliant advice and service.

Great customer service and will price match

I bought two Sonos Era 100 SL speakers from Richer Sounds, ordered online for collection in store. The price was the lowest I'd found, a good 15% less than the nearest competitor. Ordering was straightforward, communications good, and the speakers were ready for me when I went to pick them up. The guys in the shop in Leeds were friendly and efficient. Would recommend, would buy again.

Rik helped my mum find the TV she needed, and she was really impressed with the service. Unfortunately, there was a problem with the product and although it was not really Richer Sounds' fault, they took responsibility and went above and beyond to sort it out. Top class customer service and I am very happy to recommend Rik and the team there!

As usual richer sounds does it all with excellence !!

Fast delivery too

Product in perfect condition and completely happy with Richer sounds thank-you!!

Every time I pop into Richer Sounds it's more like having a geek out chat with a friend. They are always looking to get you the best deal they can.

Richer sounds sorted us out with a smart TV. Competitive price . Friendly staff and good delivery . Will be back in the future .

Fantastic customer service from beginning to end.

Rik was a great help, especially with the arrangement of the demos & listening to my needs, as a consumer.

Once I had decided on the equipment, he was more than helpful in sourcing the items & ensuring I got the best deal.

I'd also like to say thank you to Ahmed - even though he does not work at that store, he's help on collection made the experience of purchasing even better.

Both are a credit to the Richer Sounds team.

Not purchased anything from Richer Sounds in a long long time but what a fantastic experience.

Massive range of products at great prices and the staff were friendly, helpful and items where delivered the very next day as promised what more can I say.

10 out of 10 from start to finish