Richer Sounds - Kingston Reviews 

Your staff were sympathetic and most helpful in giving me full credit for some troublesome earphones and so I bought soundbar instead. I even got free delivery for the next day. That's great customer service - always a pleasure to buy from Richer Sounds

A very fast, simple and smooth transaction that took care of everything that I needed to get set up with a new tv and sound system.

We are very happy with our purchase but felt under pressure to buy this item which, though clearly better than the one we were interested in, was considerably more expensive. Could commission have been involved?

Very helpful, polite and cheerful.

Great experience as usual. However, I ordered and paid by phone believing that the item would be delivered to my local store for collection - the guy said he'd phone me when it had arrived - but instead it came straight to me. Fortunately I was available to receive it. So no cigar this time!

Great service from the team at the Kingston store

TV purchased at competitive price and delivered as arranged.

Bought a Panasonic tb-65w60aey and being completely honest, one of the best experiences I've had so far. Amazing company. You cannot beat their prices. If you think you can, give them a call and they will reduce the prices even further.

I made an easy online order and collected in store. Excellent products with excellent descriptions to inform my choices. Competitive prices. Really helpful staff in store. I wouldn’t buy from anywhere else.

Carl who I dealt with over the phone was very helpful. He chose to listen as well as advise,he suggested some things I took on board but was also empathetic to what my needs were. All goods arrived promptly and in good condition. One small point I needed speaker wire to complete my connections and it would have been useful to have this supplied. However my overall reaction to your service and goods received was a very positive one. Thanks to Carl for your help. Steve

I am not tec savvy and needed a new TV Richer Sounds was my first port of call in Kingston, Surrey and I was served by the lovely Myles who had the patience of a saint. He was humorous, knowledgeable, patient and even offered some one to come and set the TV and wall bracket up for me, just what I wanted and needed. I will always go there for their sound advise.

I found the best prices on the market on a oled tv and on the top of it I got a free soundbar! It feels great to have a store to visit and staff to talk to, it makes the whole experience much more comfortable in so many ways.

Great service and advise

Great personal care and attention to detail by staff

Really helpful and Knowledgeable staff, good range of product at reasonable prices and they went above and beyond to ensure my needs were met.

Great service and products. Staff were extremely helpful and friendly. I was really impressed with their superior expert knowledge of products and sales.

Great experience, they had exactly the cable I needed, did NOT try to sell me an expensive alternative I didn't need and were able to solve another problem I had regarding certain televisions. I was actually amazed at the knowledge of the sales person!